Business Process Re-Engineering - A3
Match The Following
Question
Correct Answer
Your Answer
Purchase Manager
Negotiator
Negotiator
Production Manager
Leader
Leader
HR Manager
Motivator
Motivator
PPC Manager
Monitor
Planner
True/False
Question
The Business Re-engineering project does not require a new culture.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
ERP life cycle consists of these steps :-
Correct Answer
ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation
Your Answer
ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation
Multiple Choice Single Answer
Question
ERP system meet various demands effectively by bridging in technologies to support the :-
Correct Answer
Business Processes
Your Answer
Business Processes
Multiple Choice Multiple Answer
Question
Measure of process reengineering as a "Velocity Goal" will be related to :-
Correct Answer
Cycle Time
Your Answer
Asset Turnover , Response Time , Customer Satisfaction
True/False
Question
Process orientation organize companies around their processes.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
From a process view point, highest priority in an organization is given to :
Correct Answer
Satisfaction of customer
Your Answer
Satisfaction of customer
Multiple Choice Single Answer
Question
Which activity is performed during second phase analysis of re-engineering project?
Correct Answer
Conducting benchmarking
Your Answer
Ensuring support of top management
Multiple Choice Multiple Answer
Question
Continuous improvement process consists of :-
Correct Answer
Carrying the process , Documentation of existing process , Establishing the measures
Your Answer
Documentation of existing process , Establishing the measures , Carrying the process
Multiple Choice Single Answer
Question
Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :-
Correct Answer
Value Flow
Your Answer
Value Flow
Multiple Choice Single Answer
Question
Marketing plans, dispatch plans, production plans etc. from customer to vendor & vis-à-vis is termed as :-
Correct Answer
Information Flow
Your Answer
Information Flow
Select The Blank
Question
All Barriers to BPR implementation success are the results of ________
Correct Answer
Root Causes
Your Answer
Root Causes
True/False
Question
Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Delivery of product & services is :-
Correct Answer
Customer facing process
Your Answer
Customer facing process
Multiple Choice Multiple Answer
Question
Characteristics of operational information systems are :-
Correct Answer
Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal
Your Answer
Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal
Select The Blank
Question
In BPR, you can manage E-Processes through ________.
Correct Answer
E-Commerce
Your Answer
E-Commerce
Multiple Choice Multiple Answer
Question
Various vendors for ERP are :-
Correct Answer
SAP , Oracle , JD Edwards
Your Answer
SAP , Oracle , Microsoft
Select The Blank
Question
________ is considered as point of similarity between re-engineering & continuous improvement project.
Correct Answer
Organizational Change
Your Answer
Organizational Change
True/False
Question
Missing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance.
Correct Answer
True
Your Answer
True
True/False
Question
The Information Technology cannot be faulty at all.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
A business process re-engineering model has main activities as :-
Correct Answer
Business Definition , Process Identification , Process Evaluation
Your Answer
Business Definition , Process Identification , Process Evaluation
Multiple Choice Single Answer
Question
The principle of 'organize around outcomes, not tasks' means :-
Correct Answer
Assigning one person or a team to accomplish a task
Your Answer
Assigning one person or a team to accomplish a task
Select The Blank
Question
The view which integrates all views & also imparts the logic dynamics of a process is called ________.
Correct Answer
Control View
Your Answer
Function View
Multiple Choice Single Answer
Question
Management of change as a most important task is in which step of BPR project?
Correct Answer
Implementation of re-engineering project.
Your Answer
Implementation of re-engineering project.
True/False
Question
Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.
Correct Answer
True
Your Answer
True
Match The Following
Question
Correct Answer
Your Answer
Political Risks
People Resistance
People Resistance
Financial Risks
ROI
ROI
Technical Risks
IT Solution
IT Solution
Functional Risks
Organization Resistance
Organization Resistance
True/False
Question
Customer identification is an end of process re-engineering efforts.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
The purpose of strategic plan response to the factors that are :-
Correct Answer
Not within the organization's span of control
Your Answer
Within the organization's span of control
Multiple Choice Multiple Answer
Question
Benefit paths of process re-engineering in an organization are :-
Correct Answer
Productivity , Quality , Velocity
Your Answer
Productivity , Quality , Velocity
Select The Blank
Question
________ BPR methodology has a source as "Academics".
Correct Answer
Daven port
Your Answer
Kodak
Multiple Choice Multiple Answer
Question
To describe potential future from current environment, organization uses :-
Correct Answer
Reasoning techniques , Trend line plotting , Simulation techniques
Your Answer
Trend line plotting , Simulation techniques , Histogram sketching
POSTED BY MINDGRILL AT 6:40 AM 0 COMMENTS LINKS TO THIS POST
LABELS: BUSINESS PROCESS RE-ENGINEERING (SET-5)
Business Process Re-Engineering - 13
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question Latest ISO 9001 is in the market since the Year ________.
Correct Answer 2000
Your Answer 1990
True/False
Question Organizational culture does not have any effect on re-engineering project.
Correct Answer False
Your Answer False
Select The Blank
Question In Kaizen, focus is on ________ Improvement.
Correct Answer Continuous
Your Answer Continuous
True/False
Question There is a risk of project failing on account of lack of resources.
Correct Answer True
Your Answer True
Select The Blank
Question Every system has ________ that defines its scope of activities.
Correct Answer Boundary
Your Answer Boundary
Multiple Choice Single Answer
Question Goal may be defined as a specific component of :-
Correct Answer Business
Your Answer Business
Multiple Choice Multiple Answer
Question Which are the objectives of business systems planning study?
Correct Answer Determination of information system priorities , Managing systems resources to support business objectives
Your Answer Determination of information system priorities , Managing systems resources to support business objectives , Managing quality improvement program , Improving relationship between functional and technical organization unit
Select The Blank
Question A strategic plan generally should not take more than ________ pages.
Correct Answer Ten
Your Answer Ten
True/False
Question If the system is accessible from outside the organization, the people within the organization may not mistrust the system.
Correct Answer False
Your Answer False
Select The Blank
Question ________ are Business process oriented information technology solutions either are not available or working.
Correct Answer Technical Risk
Your Answer Functional Risk
Select The Blank
Question ________ BPR methodology has a source as "Academics".
Correct Answer Daven port
Your Answer Daven port
Multiple Choice Multiple Answer
Question Pitfalls of ERP implementation are :-
Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Your Answer Delays of Supplier Payments , Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
True/False
Question Systems are composed of inter related and inter dependent sub systems.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Internal Individual resistance describes :-
Correct Answer People Behaviour
Your Answer People Behaviour
Multiple Choice Multiple Answer
Question Due to long-term implementation of strategic plan, leader has to guard against :-
Correct Answer Frustration , Waning of enthusiasm , Commitment
Your Answer Over enthusiasm , Frustration , Waning of enthusiasm , Commitment
Multiple Choice Multiple Answer
Question When mission, customer base and the environment are properly considered, strategic planning produces a plan which contains/make great stride forward :-
Correct Answer A vision to guide decision making , Situation analysis used to develop annual business plan , Break through objectives
Your Answer Profit and loss statement , Break through objectives , A vision to guide decision making , Situation analysis used to develop annual business plan
Multiple Choice Multiple Answer
Question Who governs the conduct in an organization?
Correct Answer Values , Beliefs
Your Answer Values , Beliefs , Mission , Ethics
Select The Blank
Question ________ BPR methodology has a source as a "Vsens".
Correct Answer Kodak
Your Answer Kodak
Multiple Choice Multiple Answer
Question Which of the following are obstacle to success of BPR project as par manganelli/Klein methodology?
Correct Answer Time , Risk , Cost
Your Answer Time , Risk , Cost , Culture
True/False
Question Work should be broadened without sacrificing depth of expertise in strategic areas.
Correct Answer False
Your Answer True
Multiple Choice Single Answer
Question Example of Internal Resistance is :-
Correct Answer Manager
Your Answer Manager
Select The Blank
Question The number of core processes should be kept to ________.
Correct Answer Minimum
Your Answer Minimum
Multiple Choice Single Answer
Question Micro level reengineering deals in relation to time frame which is :-
Correct Answer Short
Your Answer Short
Multiple Choice Single Answer
Question RFP stands for :-
Correct Answer Request For Proposal
Your Answer Request For Proposal
True/False
Question Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution.
Correct Answer True
Your Answer True
Match The Following
Question Correct Answer Your Answer
Integrative Coordination between tasks & process Coordination between tasks & process
Automational Elimination human labour Elimination human labour
Sequential Changing process sequence Changing process sequence
Analytical Improving analysis of information Improving analysis of information
Multiple Choice Multiple Answer
Question Managing E-Processes consists of :-
Correct Answer ERP , E-Commerce , E-Governance
Your Answer ERP , E-Commerce , Education , E-Governance
True/False
Question The project should not be properly explained to the store managers.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question Scope of ERP includes :-
Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service
Your Answer Financial Strength , Operations , Outbound Logistics , Sales & Marketing to Service
Select The Blank
Question Hard Barrier example could be ________.
Correct Answer Legal Obstacles
Your Answer Legal Obstacles
Multiple Choice Multiple Answer
Question Areas of Cost Reduction are :-
Correct Answer Materials , Machines , Quality
Your Answer Materials , Machines , Investment
Multiple Choice Single Answer
Question A process matrix shows the relationship between :-
Correct Answer Business process & organizational entities
Your Answer Business process & organizational entities
True/False
Question Missing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Who identify the manner in which the organisation will carry out mission?
Correct Answer Value and beliefs
Your Answer Value and beliefs
Multiple Choice Multiple Answer
Question Steps involved in BPR Project are :-
Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes
Your Answer Project Preparation , Redesign of Processes , Implement of new Processes , Training
Multiple Choice Multiple Answer
Question The results of SWOT analysis are used to develop :-
Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan
Your Answer Continuous improvement , Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan
Multiple Choice Single Answer
Question Internal Group resistance describes :-
Correct Answer Group Behaviour
Your Answer Group Behaviour
Multiple Choice Single Answer
Question Following is one of the example of managing demand :-
Correct Answer Demand Generation
Your Answer Investment
Select The Blank
Question In Micro level reengineering, the performance focus is ________.
Correct Answer Financial
Your Answer Technical
True/False
Question A completely new computer application system need not be tested thoroughly.
Correct Answer False
Your Answer False
Select The Blank
Question ________ is the operational process.
Correct Answer Procurement of raw material
Your Answer Procurement of raw material
Multiple Choice Single Answer
Question The BPR activities are used in conjunction with :-
Correct Answer Workflow Analysis
Your Answer Workflow
Multiple Choice Multiple Answer
Question Parameters of Micro Level Re-engineering are :-
Correct Answer Optimization , Short , Diverse
Your Answer Optimization , Short , Diverse , Technology
True/False
Question Former experiences with the organizational projects forms the behaviour of people.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Organization speaks about :-
Correct Answer Structure & Culture
Your Answer Contents Management
Match The Following
Question Correct Answer Your Answer
ERP Challenge 4 Organizational Intervention Faith in Package Software
ERP Challenge 1 Change Management Change Management
ERP Challenge 2 Shifting from Function to Process View Organizational Intervention
ERP Challenge 3 Faith in Package Software Shifting from Function to Process View
Multiple Choice Single Answer
Question Application Systems Language is :-
Correct Answer ABAP 4
Your Answer ABAP 4
POSTED BY MINDGRILL AT 6:37 AM 0 COMMENTS LINKS TO THIS POST
LABELS: BUSINESS PROCESS RE-ENGINEERING (SET-5)
Business Process Re-Engineering - 12
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question Application Systems Language is :-
Correct Answer ABAP 4
Your Answer ABAP 4
Multiple Choice Single Answer
Question BPR is rethinking of the business processes to improve the speed, quality & output of :-
Correct Answer Product or Services
Your Answer Product or Services
Multiple Choice Single Answer
Question In a continuous process improvement mode 4th step is
Correct Answer Measure the performance
Your Answer Measure the performance
Multiple Choice Multiple Answer
Question In Business system planning which of the following is done first?
Correct Answer Arrangement of the organization from an information management respective. , Identification of process for successfully accomplish there mission
Your Answer Arrangement of the organization from an information management respective. , Identification of process for successfully accomplish there mission
Select The Blank
Question Objectives are characterized by ________ things.
Correct Answer Four
Your Answer Four
Multiple Choice Multiple Answer
Question Which are the objectives of business systems planning study?
Correct Answer Determination of information system priorities , Managing systems resources to support business objectives
Your Answer Determination of information system priorities , Managing systems resources to support business objectives
Select The Blank
Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________.
Correct Answer Velocity Goal
Your Answer Velocity Goal
True/False
Question Measurements are central to a fact based decision-making process.
Correct Answer True
Your Answer True
Select The Blank
Question Activities performed by top management level are called as ________ activities
Correct Answer Strategic
Your Answer Strategic
Multiple Choice Multiple Answer
Question Scope of ERP includes :-
Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service
Your Answer Operations , Outbound Logistics , Sales & Marketing to Service
Multiple Choice Single Answer
Question Inclusion of customers in the planning process increases :-
Correct Answer Confidence level of strategic plan
Your Answer Service level of strategic plan
Multiple Choice Single Answer
Question Organization speaks about :-
Correct Answer Structure & Culture
Your Answer Structure & Culture
True/False
Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.
Correct Answer True
Your Answer True
Multiple Choice Multiple Answer
Question Characteristics of Business Process are :-
Correct Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group
Your Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group
Multiple Choice Single Answer
Question Delivery of product & services is :-
Correct Answer Customer facing process
Your Answer Customer facing process
Select The Blank
Question Co-ordinating between tasks and process is the ________ impact of IT on process innovation.
Correct Answer Integrative
Your Answer Integrative
Multiple Choice Multiple Answer
Question Financial Motivations are :-
Correct Answer Promotion , Incentive , Bonus
Your Answer Promotion , Incentive , Bonus
Multiple Choice Single Answer
Question Business system planning study involves how many number of steps?
Correct Answer Five
Your Answer Five
Multiple Choice Single Answer
Question A Major Principle & Tactics for Reconfiguring around Processes was :-
Correct Answer Orchestrate
Your Answer Orchestrate
Select The Blank
Question QMS means Quality Management ________.
Correct Answer System
Your Answer System
Multiple Choice Single Answer
Question From a process view point, highest priority in an organization is given to :
Correct Answer Satisfaction of customer
Your Answer Satisfaction of customer
Select The Blank
Question In a Re-engineering project the Third phase is ________.
Correct Answer Creating vision for new process
Your Answer Creating vision for new process
Multiple Choice Single Answer
Question Project speaks about :-
Correct Answer Contents Management
Your Answer Contents Management
True/False
Question Level of changes is incremental in continuous improvement.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Which is the first communication in re-engineering project?
Correct Answer Vision statement
Your Answer Vision statement
True/False
Question The process matrix illustrates process and information system dependencies.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question Benefit paths of process re-engineering in an organization are :-
Correct Answer Productivity , Quality , Velocity
Your Answer Productivity , Quality , Velocity
True/False
Question Values and beliefs are to be articulated to withstand in the adversity.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question Which statement takes into account the available resource of an organisation?
Correct Answer Mission
Your Answer Mission
Select The Blank
Question A strategic plan generally should not take more than ________ pages.
Correct Answer Ten
Your Answer Ten
True/False
Question Work should be broadened without sacrificing depth of expertise in strategic areas.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question During Design Phase, the Top Management should :-
Correct Answer Listen , Respond , Feedback
Your Answer Listen , Respond , Feedback
Select The Blank
Question Quality Management Deployment Tool is ________.
Correct Answer TQM
Your Answer TQM
Multiple Choice Multiple Answer
Question Distribution Strategy can be applied for these issues :-
Correct Answer Channel Selection , Supply Chain Configuration , Distribution Planning
Your Answer Channel Selection , Supply Chain Configuration , Distribution Planning
Multiple Choice Multiple Answer
Question Critical Success factor in business are :-
Correct Answer Cost reduction , Quality enhancement , Service improvement
Your Answer Cost reduction , Quality enhancement , Service improvement
True/False
Question A closed system get the feed back from the external environment.
Correct Answer False
Your Answer False
Match The Following
Question Correct Answer Your Answer
Secondary Process Maintenance Maintenance
Knowledge Process Research & Development Research & Development
Key Process Process supporting the mission of company Process supporting the mission of company
Operational Process Manufacturing Manufacturing
Select The Blank
Question RFP is ________.
Correct Answer Request For Proposal
Your Answer Request For Proposal
Multiple Choice Single Answer
Question Prioritization of customer requirement is done through :-
Correct Answer Customer's interview
Your Answer Customer's feedback
Select The Blank
Question ________ is the starting point for process reengineering efforts.
Correct Answer Customer identification
Your Answer Customer identification
True/False
Question Organization has both internal & external customers.
Correct Answer True
Your Answer True
Match The Following
Question Correct Answer Your Answer
ERP Challenge 4 Organizational Intervention Organizational Intervention
ERP Challenge 1 Change Management Change Management
ERP Challenge 2 Shifting from Function to Process View Shifting from Function to Process View
ERP Challenge 3 Faith in Package Software Faith in Package Software
True/False
Question The introduction of a new information technology often changes the complex power structure in an organization.
Correct Answer True
Your Answer True
True/False
Question A business process is defined as "a set of logically related tasks performed to achieve a desired business outcome".
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Activities performed by middle management is :-
Correct Answer Strategic activities
Your Answer Tactical activities
Select The Blank
Question Breakthrough Results in search for & the implementation of radical change in business process are by ________.
Correct Answer BPR
Your Answer BPR
Multiple Choice Multiple Answer
Question Integration Strategy is related to :-
Correct Answer Information Integration , Decision Integration , Financial Integration
Select The Blank
Question
Role A in BPR is ________
Correct Answer
Facilitator
Your Answer
Facilitator
True/False
Question
The skeptic demonstrates a similar behaviour to the critic.
Correct Answer
True
Your Answer
True
True/False
Question
The project should not be properly explained to the store managers.
Correct Answer
False
Your Answer
False
Select The Blank
Question
Hard Barrier example could be ________.
Correct Answer
Legal Obstacles
Your Answer
Legal Obstacles
Multiple Choice Single Answer
Question
EDP stands for :-
Correct Answer
Electronic Data Processing
Your Answer
Electronic Data Processing
Multiple Choice Single Answer
Question
Which statement identifies operations major product and services, customers?
Correct Answer
Mission
Your Answer
Accounts
Select The Blank
Question
People Problems are called as ________
Correct Answer
Soft Barriers
Your Answer
Soft Barriers
Multiple Choice Multiple Answer
Question
Characteristics of Tactical Information systems are :-
Correct Answer
Thinks about current , Information is in the form of summary , Nature of data is somewhat unstructural
Your Answer
Thinks about current , Information is in the form of summary , Information used for goal oriented decision
Match The Following
Question
Correct Answer
Your Answer
Involvement & participation
Encourage
Encourage
Over sophistication
Avoid
Avoid
Delivery of value
Priority
Priority
Concentrate on
Outputs
Outputs
Multiple Choice Multiple Answer
Question
Application Systems Languages are :-
Correct Answer
ABAP/4 , VB , VC++
Your Answer
ABAP/4 , VB , VC++
True/False
Question
Mission and vision are organizational attributes.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
Financial Motivations are :-
Correct Answer
Promotion , Incentive , Bonus
Your Answer
Incentive , Bonus
Multiple Choice Single Answer
Question
On which point there is similarity between re-engineering and continuous improvement?
Correct Answer
Time management
Your Answer
Type of change
Multiple Choice Single Answer
Question
Micro level reengineering deals in relation to time frame which is :-
Correct Answer
Short
Your Answer
Short
Select The Blank
Question
Increasing lead time is related to ________.
Correct Answer
Purchase Process
Your Answer
Purchase Process
True/False
Question
To implement IT enabled SCM, it is necessary to reengineer the entire supply chain.
Correct Answer
False
Your Answer
True
Select The Blank
Question
Quality Management Deployment Tool is ________.
Correct Answer
TQM
Your Answer
TQM
True/False
Question
During implementation of re-engineered processes, top management should provide a support.
Correct Answer
False
Your Answer
True
True/False
Question
The introduction of a new information technology often changes the complex power structure in an organization.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Re-engineering projects bridging two or more business units, such as the company acts customers and suppliers is :-
Correct Answer
Inter-organizational
Your Answer
Inter-organizational
Select The Blank
Question
Duration of strategic benchmarking program is generally________.
Correct Answer
4 to 6 months
Your Answer
4 to 6 months
Select The Blank
Question
________ are those things that the organization does best.
Correct Answer
Core competencies
Your Answer
Core competencies
Multiple Choice Multiple Answer
Question
Guidelines for Business transformation are :-
Correct Answer
Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications
Your Answer
Map the current state of the organization & its business processes , Chart out the desired goals , Develop high level process specifications
Multiple Choice Multiple Answer
Question
Who are the process stake holders?
Correct Answer
Customers , Suppliers , Higher authority
Your Answer
Customers , Creditors , Suppliers
Multiple Choice Multiple Answer
Question
Characteristics of Business Process are :-
Correct Answer
Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group
Your Answer
Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group
Multiple Choice Multiple Answer
Question
Parameters of Micro Level Re-engineering are :-
Correct Answer
Optimization , Short , Diverse
Your Answer
Optimization , Short , Diverse
Multiple Choice Multiple Answer
Question
Which questions are to be answered while formulating vision statement?
Correct Answer
What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition?
Your Answer
What business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition?
True/False
Question
Values and beliefs are to be articulated to withstand in the adversity.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
BPR means :-
Correct Answer
Business Process Re-engineering
Your Answer
Business Process Re-engineering
Select The Blank
Question
________ weigh the efficiency and productivity by characteristics of a process.
Correct Answer
PCM
Your Answer
PCM
Multiple Choice Single Answer
Question
Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process?
Correct Answer
Process benchmarking
Your Answer
Process benchmarking
Multiple Choice Single Answer
Question
Which of the following activity is included in planning phase of re-engineering project?
Correct Answer
Defining scope and boundaries of project
Your Answer
Conducting benchmarking
Multiple Choice Multiple Answer
Question
During Design Phase, the Top Management should :-
Correct Answer
Listen , Respond , Feedback
Your Answer
Listen , Respond , Feedback
Select The Blank
Question
Due to process matrix all elements of process re-engineering are understood in terms of their ________.
Correct Answer
Inter relationship
Your Answer
Inter relationship
Multiple Choice Single Answer
Question
Companies undertaking BPR projects typically look for :-
Correct Answer
Drastic Improvements
Your Answer
Drastic Improvements
Multiple Choice Multiple Answer
Question
Role of Consultant is :-
Correct Answer
Advisor , Leader , Facilitator
Your Answer
Advisor , Leader , Facilitator
Multiple Choice Single Answer
Question
Environment speaks about :-
Correct Answer
Partner & Public
Your Answer
Partner & Public
Multiple Choice Single Answer
Question
In TQC term, C stands for :-
Correct Answer
Culture
Your Answer
Control
True/False
Question
Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved.
Correct Answer
True
Your Answer
True
True/False
Question
The responsibility of implementation of strategic plan can be delegated.
Correct Answer
False
Your Answer
False
Match The Following
Question
Correct Answer
Your Answer
Secondary Process
Maintenance
Maintenance
Knowledge Process
Research & Development
Research & Development
Key Process
Process supporting the mission of company
Process supporting the mission of company
Operational Process
Manufacturing
Manufacturing
True/False
Question
Systems are composed of inter related and inter dependent sub systems.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
Which of the following are the derivatives of business system planning methodology?
Correct Answer
Information system planning , Information requirement study
Your Answer
Information system planning , Information requirement study
Multiple Choice Single Answer
Question
Cost reduction, customer satisfaction goals should be included in :-
Correct Answer
Vision statement
Your Answer
Vision statement
Select The Blank
Question
Contents Management is related to ________.
Correct Answer
Project
Your Answer
Project
Select The Blank
Question
In case of ________ people confront the project or the project gradually loses commitment by upper management.
Correct Answer
Political Risk
Your Answer
Political Risk
Multiple Choice Multiple Answer
Question
Integration Strategies are :-
Correct Answer
Information Integration , Decision Integration , Financial Integration
True/False
Question The project should not be properly explained to the store managers.
Correct Answer False
Your Answer False
Match The Following
Question Correct Answer Your Answer
Video For tele-conferencing For tele-conferencing
Instant messaging For real time exchange of notes & messages For real time exchange of notes & messages
Chat Used to conduct toll-free conversation For tele-communication
Bulletin Board Used to post notices Used to post notices
Multiple Choice Single Answer
Question A Major Principle & Tactics for Reconfiguring around Processes was :-
Correct Answer Orchestrate
Your Answer Orchestrate
Multiple Choice Multiple Answer
Question Pitfalls of ERP implementation are :-
Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Your Answer Delays of Supplier Payments , Longer Implementation Times , Inability to support continuous improvement & change management
Multiple Choice Single Answer
Question The flip side of high success potentials is :-
Correct Answer High project risk
Your Answer Low project risk
Select The Blank
Question ________ BPR methodology has a source as a "Vsens".
Correct Answer Kodak
Your Answer Daven port
Multiple Choice Multiple Answer
Question Steps involved in BPR Project are :-
Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes
Your Answer Project Preparation , Redesign of Processes , Implement of new Processes
Multiple Choice Multiple Answer
Question TQM is related to which factor?
Correct Answer Quality System , Management , Personnel
Your Answer Quality System , Management
Multiple Choice Multiple Answer
Question Managing E-Processes consists of :-
Correct Answer ERP , E-Commerce , E-Governance
Your Answer ERP , E-Commerce
Multiple Choice Multiple Answer
Question Due to long-term implementation of strategic plan, leader has to guard against :-
Correct Answer Waning of enthusiasm , Frustration , Commitment
Your Answer Over enthusiasm , Frustration , Waning of enthusiasm
Multiple Choice Multiple Answer
Question Customer Service Strategies are :-
Correct Answer Service Needs , Cost of Service , Revenue Management
Your Answer Service Needs , Production Technology , Cost of Service
Multiple Choice Single Answer
Question Cost reduction, customer satisfaction goals should be included in :-
Correct Answer Vision statement
Your Answer Mission statement
Select The Blank
Question In a Re-engineering project the Third phase is ________.
Correct Answer Creating vision for new process
Your Answer Planning for transition
Select The Blank
Question In Micro level reengineering, the performance focus is ________.
Correct Answer Financial
Your Answer Technical
Multiple Choice Multiple Answer
Question Areas of Productivity Increase are :-
Correct Answer Quality , Quantity , Rejection Level
Your Answer Quality , IT , Quantity
Multiple Choice Single Answer
Question Commonly used methodology in SAP R3 implementation is :-
Correct Answer ARIS
Your Answer PM Module
Multiple Choice Multiple Answer
Question During Design Phase, the Top Management should :-
Correct Answer Listen , Respond , Feedback
Your Answer Listen , Respond , Feedback
Select The Blank
Question Simplification & Re-engineering can overlap together from the ________ of an organization.
Correct Answer Process Orientation
Your Answer Process Orientation
True/False
Question "Indicative thinking" technique is used for purpose of comparison of the re-engineered process
Correct Answer False
Your Answer True
True/False
Question The process matrix illustrates process and information system dependencies.
Correct Answer False
Your Answer True
Multiple Choice Single Answer
Question Example of Internal Resistance is :-
Correct Answer Manager
Your Answer Vendor
Multiple Choice Single Answer
Question Inclusion of customers in the planning process increases :-
Correct Answer Confidence level of strategic plan
Your Answer Reliability of strategic plan
Select The Blank
Question Breakthrough Results in search for & the implementation of radical change in business process are by ________.
Correct Answer BPR
Your Answer ERP
Multiple Choice Multiple Answer
Question The Top Management should also ensure the support of :-
Correct Answer Senior Managers , Stakeholders , Associates
Your Answer Senior Managers , Associates , Processes
True/False
Question Financial integration implies that each of the participants has a financial stake in operations of other participants.
Correct Answer True
Your Answer True
Multiple Choice Single Answer
Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process?
Correct Answer Process benchmarking
Your Answer Process benchmarking
True/False
Question Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution.
Correct Answer True
Your Answer True
True/False
Question Organizational culture does not have any effect on re-engineering project.
Correct Answer False
Your Answer False
Multiple Choice Multiple Answer
Question Learning objectives in BPR evolution of BPR for E-Business are :-
Correct Answer Understand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesign
Your Answer Understand how web enabled e-business change the nature of BPR , Principles for organizational material requirement , Principles & tactics for redesign
Select The Blank
Question Hard Barrier example could be ________.
Correct Answer Legal Obstacles
Your Answer External Resistance
Multiple Choice Single Answer
Question In a continuous process improvement mode 4th step is
Correct Answer Measure the performance
Your Answer Identify & implement the improvement
Match The Following
Question Correct Answer Your Answer
Intellectual Capturing the intellectual assets Capturing the intellectual assets
Analytical Improving analysis of information Improving analysis of information
Geographical Coordinating processes across the distances Coordinating processes across the distances
Integrative Coordination between tasks & process Coordination between tasks & process
Multiple Choice Single Answer
Question Companies undertaking BPR projects typically look for :-
Correct Answer Drastic Improvements
Your Answer Drastic Improvements
Multiple Choice Multiple Answer
Question Application Systems Languages are :-
Correct Answer ABAP/4 , VB , VC++
Your Answer VB , VC++
Multiple Choice Single Answer
Question Resistance against indoctrination & power usage is termed as :-
Correct Answer Type B Resistance
Your Answer Type B Resistance
Multiple Choice Multiple Answer
Question Parameters of Micro Level Re-engineering are :-
Correct Answer Optimization , Short , Diverse
Your Answer Optimization , Diverse , Technology
True/False
Question Measurements are central to a fact based decision-making process.
Correct Answer True
Your Answer True
True/False
Question Process re-engineering efforts should be guided by values and beliefs.
Correct Answer False
Your Answer True
Select The Blank
Question The process of ordering from a supplier is called as ________ process.
Correct Answer Interorganised
Your Answer Interdepartmental
Multiple Choice Single Answer
Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :-
Correct Answer Value Flow
Your Answer Cash Flow
Select The Blank
Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________.
Correct Answer Velocity Goal
Your Answer Productivity Goal
Select The Blank
Question Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________.
Correct Answer Goals
Your Answer Visions
Select The Blank
Question Squeeze out waiting time in process links to create value is ________ Principle.
Correct Answer Lose Wait
Your Answer Synchronize
True/False
Question Values and beliefs are to be articulated to withstand in the adversity.
Correct Answer False
Your Answer True
True/False
Question The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.
Correct Answer True
Your Answer True
Select The Blank
Question In Kaizen, focus is on ________ Improvement.
Correct Answer Continuous
Your Answer Quality
Multiple Choice Single Answer
Question On which point there is similarity between re-engineering and continuous improvement?
Correct Answer Time management
Your Answer Type of change
POSTED BY MINDGRILL AT 11:29 PM 0 COMMENTS LINKS TO THIS POST
LABELS: BUSINESS PROCESS RE-ENGINEERING(SET-2)
SATURDAY, DECEMBER 6, 2008
Business Process Re-Engineering - 7
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question
Who identify the manner in which the organisation will carry out mission?
Correct Answer
Value and beliefs
Your Answer
Vision
Multiple Choice Single Answer
Question
The Behaviour of Critic is :-
Correct Answer
Open
Your Answer
Destructive
Multiple Choice Multiple Answer
Question
Types of Resisting Behaviour are :-
Correct Answer
Terrorist , Critic , Skeptic
Your Answer
Terrorist , Critic , Skeptic
Multiple Choice Multiple Answer
Question
Areas of Productivity Increase are :-
Correct Answer
Quality , Quantity , Rejection Level
Your Answer
Quality , IT , Quantity
Select The Blank
Question
High success potentials flip side is called as ________.
Correct Answer
High project risk
Your Answer
High project risk
Select The Blank
Question
________ weigh the efficiency and productivity by characteristics of a process.
Correct Answer
PCM
Your Answer
CTS
True/False
Question
During implementation of re-engineered processes, top management should provide a support.
Correct Answer
False
Your Answer
True
Match The Following
Question
Correct Answer
Your Answer
MIS
Management Information System
Management Information System
Role A
Strong Facilitator
Strong Facilitator
Role B
Team Member
Team Member
Role C
Subject Expert
Subject Expert
True/False
Question
For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system.
Correct Answer
True
Your Answer
True
Select The Blank
Question
A strong facilitator & experienced practitioner who brings the methodology with him is ________.
Correct Answer
Role A
Your Answer
Role A
Multiple Choice Multiple Answer
Question
Various Types of Risks are :-
Correct Answer
Technical , Financial , Functional
Your Answer
Technical , Financial , Functional
True/False
Question
The skeptic demonstrates a similar behaviour to the critic.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
A business process re-engineering model has main activities as :-
Correct Answer
Business Definition , Process Identification , Process Evaluation
Your Answer
Business Definition , Process Identification , Process Evaluation
Match The Following
Question
Correct Answer
Your Answer
Saboteur Behaviour
Extremely Negative
Extremely Negative
Critic Behaviour
Open Communication
Open Communication
Skeptic Brhaviour
Similar to Critic
Similar to Critic
Terrorist Behaviour
Warns Everybody
Warns Everybody
True/False
Question
The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.
Correct Answer
True
Your Answer
True
True/False
Question
Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
IT applications to improve business process are :-
Correct Answer
In supporting product development process , In supporting order fulfillment process , In supporting logistical process
Your Answer
In supporting product development process , In supporting order fulfillment process , In supporting logistical process
Multiple Choice Multiple Answer
Question
BPR is required for which type of company?
Correct Answer
Manufacturing , IT , Process
Your Answer
Manufacturing , IT , All Departments
Multiple Choice Multiple Answer
Question
Which of the following points are considered for similarities between re-engineering and continuous improvement?
Correct Answer
Time investment , Organizational change
Your Answer
Time investment , Organizational change
Select The Blank
Question
________ is considered as point of similarity between re-engineering & continuous improvement project.
Correct Answer
Organizational Change
Your Answer
Organizational Change
Multiple Choice Single Answer
Question
Surveys, annual report, interviews are potential sources for identifying :-
Correct Answer
Future vision
Your Answer
Market research
True/False
Question
Empowered employees can take decisions with speed.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
Who governs the conduct in an organization?
Correct Answer
Beliefs , Values
Your Answer
Values , Beliefs
Multiple Choice Single Answer
Question
Integrated Information Systems built to meet the Information & Decision needs of all the functional units of an enterprise is referred as :-
Correct Answer
ERP
Your Answer
ERP
Select The Blank
Question
In a Re-engineering project the Third phase is ________.
Correct Answer
Creating vision for new process
Your Answer
Creating vision for new process
True/False
Question
The software selection process may not involve errors of project content & project management.
Correct Answer
False
Your Answer
True
Select The Blank
Question
Research activity is a ________ process.
Correct Answer
Knowledge based
Your Answer
Knowledge based
Multiple Choice Single Answer
Question
Who are located within the organisation?
Correct Answer
Internal customers
Your Answer
Internal customers
Select The Blank
Question
Financial Year in India ends on ________.
Correct Answer
31st March
Your Answer
31st March
Select The Blank
Question
________ is the starting point for process reengineering efforts.
Correct Answer
Customer identification
Your Answer
Customer identification
Multiple Choice Single Answer
Question
The BPR activities are used in conjunction with :-
Correct Answer
Workflow Analysis
Your Answer
Workflow Analysis
True/False
Question
A completely new computer application system need not be tested thoroughly.
Correct Answer
False
Your Answer
False
True/False
Question
Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system.
Correct Answer
False
Your Answer
False
Select The Blank
Question
In BPR, you can manage E-Processes through ________.
Correct Answer
E-Commerce
Your Answer
E-Commerce
Multiple Choice Single Answer
Question
Vision statement is a :-
Correct Answer
Framework that guides to choice that determine the nature & direction of an organisation.
Your Answer
Statement that defines the cause of existence of an organisation
True/False
Question
Work should be broadened without sacrificing depth of expertise in strategic areas.
Correct Answer
False
Your Answer
True
True/False
Question
The Information Technology cannot be faulty at all.
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
Continuous improvement process consists of :-
Correct Answer
Documentation of existing process , Establishing the measures , Carrying the process
Your Answer
Establishing the measures , Carrying the process , Learning from others
Multiple Choice Multiple Answer
Question
Critical Success factor in business are :-
Correct Answer
Cost reduction , Quality enhancement , Service improvement
Your Answer
Cost reduction , Quality enhancement , Service improvement
Multiple Choice Multiple Answer
Question
Managing E-Processes consists of :-
Correct Answer
ERP , E-Commerce , E-Governance
Your Answer
ERP , E-Commerce , E-Governance
Multiple Choice Single Answer
Question
Critical questions are to be answered while formulating the :-
Correct Answer
Vision statement
Your Answer
Mission statement
True/False
Question
Process orientation organize companies around their processes.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Internal Resistance is ________
Correct Answer
Manager
Your Answer
Manager
Multiple Choice Single Answer
Question
Incremental change in the process is:-
Correct Answer
Process Simplification
Your Answer
Continuous improvement
Multiple Choice Single Answer
Question
Which process is not dominant in Business Process Re-engineering?
Correct Answer
Product development
Your Answer
Delivery of goods
Multiple Choice Single Answer
Question
The Barriers which are related People Problems are called as :-
Correct Answer
Soft Barriers
Your Answer
Soft Barriers
Multiple Choice Single Answer
Question
QMS means :-
Correct Answer
Quality Management System
Your Answer
Quality Management System
POSTED BY MINDGRILL AT 11:45 PM 0 COMMENTS LINKS TO THIS POST
LABELS: BUSINESS PROCESS RE-ENGINEERING(SET-2)
Business Process Re-Engineering - 6
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question
________ BPR methodology has a source as a "Vsens".
Correct Answer
Kodak
Your Answer
Hammer/Champy
True/False
Question
Not to Capture information digitally at the source & propagate it through the process is Digitize & Propagate Principle.
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
During Design Phase, the Top Management should :-
Correct Answer
Listen , Respond , Feedback
Your Answer
Listen , Respond , Feedback
Multiple Choice Multiple Answer
Question
What are organizational attributes?
Correct Answer
Mission , Vision
Your Answer
Mission , Vision
True/False
Question
The Business Re-engineering project does not require a new culture.
Correct Answer
False
Your Answer
False
True/False
Question
EPC represents an event which triggers of a set of the functions & functions culminate in events & so on.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
From a process view point, highest priority in an organization is given to :
Correct Answer
Satisfaction of customer
Your Answer
Satisfaction of customer
Multiple Choice Multiple Answer
Question
MRP II is associated with :-
Correct Answer
Men , Machine , Material
Your Answer
Men , Machine , Material
True/False
Question
Customer identification is an end of process re-engineering efforts.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Which of the following activity is not included in planning phase of re-engineering project?
Correct Answer
Conducting benchmarking
Your Answer
Conducting benchmarking
Select The Blank
Question
Hard Barrier example could be ________.
Correct Answer
Legal Obstacles
Your Answer
Legal Obstacles
Select The Blank
Question
Print Media Clippings are produced by ________
Correct Answer
Media Partners
Your Answer
Media Partners
True/False
Question
Organization has both internal & external customers.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
Keep the other Senior Managers & stake-holders informed about :-
Correct Answer
Project , Status , Obstacles
Your Answer
Status , Obstacles
Multiple Choice Multiple Answer
Question
Sales and manufacturing business process covers :-
Correct Answer
Market/Marketing research , Stimulation of end users interest , Developing customers partnership
Your Answer
Market/Marketing research , Stimulation of end users interest , Developing customers partnership
Select The Blank
Question
________ quantity the response and cycle time characteristics of a process.
Correct Answer
PTM
Your Answer
PTM
Multiple Choice Single Answer
Question
Internal Individual resistance describes :-
Correct Answer
People Behaviour
Your Answer
People Behaviour
Multiple Choice Single Answer
Question
The BPR principles state that when an inspector is inspecting goods the inspection report should be :-
Correct Answer
Made by the inspector himself to eliminate the probability of errors
Your Answer
Made by the inspector himself to eliminate the probability of errors
Select The Blank
Question
Activities performed by top management level are called as ________ activities
Correct Answer
Strategic
Your Answer
Strategic
Multiple Choice Multiple Answer
Question
Pitfalls of ERP implementation are :-
Correct Answer
Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Your Answer
Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Match The Following
Question
Correct Answer
Your Answer
Political Risks
People Resistance
People Resistance
Financial Risks
ROI
ROI
Technical Risks
IT Solution
IT Solution
Functional Risks
Organization Resistance
Organization Resistance
Multiple Choice Single Answer
Question
In a continuous process improvement mode 4th step is
Correct Answer
Measure the performance
Your Answer
Measure the performance
Multiple Choice Single Answer
Question
Process orientation means :-
Correct Answer
Organizing companies around their processes
Your Answer
Organizing companies around their processes
Select The Blank
Question
________ is the operational process.
Correct Answer
Procurement of raw material
Your Answer
Procurement of raw material
Multiple Choice Single Answer
Question
Micro level reengineering deals in relation to time frame which is :-
Correct Answer
Short
Your Answer
Short
Multiple Choice Single Answer
Question
Which of the following activity is included in planning phase of re-engineering project?
Correct Answer
Defining scope and boundaries of project
Your Answer
Defining scope and boundaries of project
Select The Blank
Question
In Kaizen, focus is on ________ Improvement.
Correct Answer
Continuous
Your Answer
Continuous
Multiple Choice Multiple Answer
Question
Characteristics of operational information systems are :-
Correct Answer
Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal
Your Answer
Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal
Multiple Choice Multiple Answer
Question
Who governs the conduct in an organization?
Correct Answer
Values , Beliefs
Your Answer
Values , Beliefs
Select The Blank
Question
________ BPR methodology has a source as "Academics".
Correct Answer
Daven port
Your Answer
Daven port
True/False
Question
The process matrix illustrates process and information system dependencies.
Correct Answer
False
Your Answer
False
True/False
Question
Process orientation organize companies around their processes.
Correct Answer
True
Your Answer
True
True/False
Question
Former experiences with the organizational projects forms the behaviour of people.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Only one Group consisting of representatives from purchase, manufacturing, operation, finance etc. is :-
Correct Answer
Single Entity
Your Answer
Multiple Entity
Select The Blank
Question
In BPR, you can manage E-Processes through ________.
Correct Answer
E-Commerce
Your Answer
E-Commerce
Multiple Choice Single Answer
Question
Reducing lead time is related to :-
Correct Answer
Procurement Process
Your Answer
Procurement Process
Multiple Choice Single Answer
Question
The Project does not yield the high ROI expected is termed as :-
Correct Answer
Financial Risk
Your Answer
Financial Risk
Multiple Choice Single Answer
Question
Which activity is performed during second phase analysis of re-engineering project?
Correct Answer
Conducting benchmarking
Your Answer
Conducting benchmarking
Multiple Choice Multiple Answer
Question
Due to long-term implementation of strategic plan, leader has to guard against :-
Correct Answer
Frustration , Waning of enthusiasm , Commitment
Your Answer
Frustration , Waning of enthusiasm
True/False
Question
The fourth step in business system planning is the development of process map.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
MIS stands for :-
Correct Answer
Management Information System
Your Answer
Management Information System
Multiple Choice Multiple Answer
Question
Continuous improvement process consists of :-
Correct Answer
Documentation of existing process , Establishing the measures , Carrying the process
Your Answer
Documentation of existing process , Establishing the measures , Carrying the process
Multiple Choice Multiple Answer
Question
The results of SWOT analysis are used to develop :-
Correct Answer
Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan
Your Answer
Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan
Multiple Choice Multiple Answer
Question
Which of the following points are considered for similarities between re-engineering and continuous improvement?
Correct Answer
Time investment , Organizational change
Your Answer
Time investment , Organizational change
Select The Blank
Question
The view which integrates all views & also imparts the logic dynamics of a process is called ________.
Correct Answer
Control View
Your Answer
Organization View
Select The Blank
Question
The process of ordering from a supplier is called as ________ process.
Correct Answer
Interorganised
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