Business Process Re-Engineering - A2

Multiple Choice Multiple Answer

Question

Pitfalls of ERP implementation are :-

Correct Answer

Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

Your Answer

Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

Match The Following

Question

Correct Answer

Your Answer

ERP Challenge 4

Organizational Intervention

Organizational Intervention

ERP Challenge 1

Change Management

Change Management

ERP Challenge 2

Shifting from Function to Process View

Shifting from Function to Process View

ERP Challenge 3

Faith in Package Software

Faith in Package Software

Multiple Choice Single Answer

Question

The flip side of high success potentials is :-

Correct Answer

High project risk

Your Answer

High project risk

Multiple Choice Multiple Answer

Question

ERP life cycle consists of these steps :-

Correct Answer

ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation

Your Answer

ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation

Multiple Choice Multiple Answer

Question

Executives can confirms their commitment to a strategic planning programmed by :-

Correct Answer

Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program

Your Answer

Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program

Select The Blank

Question

________ BPR methodology has a source as "Consultant".

Correct Answer

Manganelli/Klein

Your Answer

Hammer/Champy

Multiple Choice Single Answer

Question

Who identify the manner in which the organisation will carry out mission?

Correct Answer

Value and beliefs

Your Answer

Value and beliefs

Multiple Choice Single Answer

Question

In a continuous process improvement mode 4th step is

Correct Answer

Measure the performance

Your Answer

Measure the performance

Multiple Choice Multiple Answer

Question

Inventory Strategy is related to :-

Correct Answer

Demand Forecasting , Inventory Planning , Planning of Stocking Facilities

Your Answer

Demand Forecasting , Inventory Planning , Planning of Stocking Facilities

Select The Blank

Question

Every system has ________ that defines its scope of activities.

Correct Answer

Boundary

Your Answer

Boundary

True/False

Question

During implementation of re-engineered processes, top management should provide a support.

Correct Answer

False

Your Answer

False

True/False

Question

Success factor for BPR is ensuring the involvement of the end-users.

Correct Answer

True

Your Answer

True

Multiple Choice Single Answer

Question

"A" Categories items in Inventory are :-

Correct Answer

Most Important

Your Answer

Most Important

True/False

Question

Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved.

Correct Answer

True

Your Answer

True

Multiple Choice Multiple Answer

Question

A business process re-engineering model has main activities as :-

Correct Answer

Business Definition , Process Identification , Process Evaluation

Your Answer

Business Definition , Process Identification , Process Evaluation

Multiple Choice Single Answer

Question

Critical questions are to be answered while formulating the :-

Correct Answer

Vision statement

Your Answer

Vision statement

Select The Blank

Question

________ is the starting point for process reengineering efforts.

Correct Answer

Customer identification

Your Answer

Customer identification

Select The Blank

Question

Cycle Time, Asset Turnover & Response Time goals are achieved by ________.

Correct Answer

Velocity Goal

Your Answer

Customer Satisfaction Goal

Multiple Choice Single Answer

Question Who identify the manner in which the organisation will carry out mission?

Correct Answer Value and beliefs

Your Answer Vision

Multiple Choice Single Answer

Question The Behaviour of Critic is :-

Correct Answer Open

Your Answer Destructive

Multiple Choice Multiple Answer

Question Types of Resisting Behaviour are :-

Correct Answer Terrorist , Critic , Skeptic

Your Answer Terrorist , Critic , Skeptic

Multiple Choice Multiple Answer

Question Areas of Productivity Increase are :-

Correct Answer Quality , Quantity , Rejection Level

Your Answer Quality , IT , Quantity

Select The Blank

Question High success potentials flip side is called as ________.

Correct Answer High project risk

Your Answer High project risk

Select The Blank

Question ________ weigh the efficiency and productivity by characteristics of a process.

Correct Answer PCM

Your Answer CTS

True/False

Question During implementation of re-engineered processes, top management should provide a support.

Correct Answer False

Your Answer True

Match The Following

Question Correct Answer Your Answer

MIS Management Information System Management Information System

Role A Strong Facilitator Strong Facilitator

Role B Team Member Team Member

Role C Subject Expert Subject Expert

True/False

Question For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system.

Correct Answer True

Your Answer True

Select The Blank

Question A strong facilitator & experienced practitioner who brings the methodology with him is ________.

Correct Answer Role A

Your Answer Role A

Multiple Choice Multiple Answer

Question Various Types of Risks are :-

Correct Answer Technical , Financial , Functional

Your Answer Technical , Financial , Functional

True/False

Question The skeptic demonstrates a similar behaviour to the critic.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question A business process re-engineering model has main activities as :-

Correct Answer Business Definition , Process Identification , Process Evaluation

Your Answer Business Definition , Process Identification , Process Evaluation

Match The Following

Question Correct Answer Your Answer

Saboteur Behaviour Extremely Negative Extremely Negative

Critic Behaviour Open Communication Open Communication

Skeptic Brhaviour Similar to Critic Similar to Critic

Terrorist Behaviour Warns Everybody Warns Everybody

True/False

Question The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.

Correct Answer True

Your Answer True

True/False

Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question IT applications to improve business process are :-

Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process

Your Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process

Multiple Choice Multiple Answer

Question BPR is required for which type of company?

Correct Answer Manufacturing , IT , Process

Your Answer Manufacturing , IT , All Departments

Multiple Choice Multiple Answer

Question Which of the following points are considered for similarities between re-engineering and continuous improvement?

Correct Answer Time investment , Organizational change

Your Answer Time investment , Organizational change

Select The Blank

Question ________ is considered as point of similarity between re-engineering & continuous improvement project.

Correct Answer Organizational Change

Your Answer Organizational Change

Multiple Choice Single Answer

Question Surveys, annual report, interviews are potential sources for identifying :-

Correct Answer Future vision

Your Answer Market research

True/False

Question Empowered employees can take decisions with speed.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Who governs the conduct in an organization?

Correct Answer Beliefs , Values

Your Answer Values , Beliefs

Multiple Choice Single Answer

Question Integrated Information Systems built to meet the Information & Decision needs of all the functional units of an enterprise is referred as :-

Correct Answer ERP

Your Answer ERP

Select The Blank

Question In a Re-engineering project the Third phase is ________.

Correct Answer Creating vision for new process

Your Answer Creating vision for new process

True/False

Question The software selection process may not involve errors of project content & project management.

Correct Answer False

Your Answer True

Select The Blank

Question Research activity is a ________ process.

Correct Answer Knowledge based

Your Answer Knowledge based

Multiple Choice Single Answer

Question Who are located within the organisation?

Correct Answer Internal customers

Your Answer Internal customers

Select The Blank

Question Financial Year in India ends on ________.

Correct Answer 31st March

Your Answer 31st March

Select The Blank

Question ________ is the starting point for process reengineering efforts.

Correct Answer Customer identification

Your Answer Customer identification

Multiple Choice Single Answer

Question The BPR activities are used in conjunction with :-

Correct Answer Workflow Analysis

Your Answer Workflow Analysis

True/False

Question A completely new computer application system need not be tested thoroughly.

Correct Answer False

Your Answer False

True/False

Question Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system.

Correct Answer False

Your Answer False

Select The Blank

Question In BPR, you can manage E-Processes through ________.

Correct Answer E-Commerce

Your Answer E-Commerce

Multiple Choice Single Answer

Question Vision statement is a :-

Correct Answer Framework that guides to choice that determine the nature & direction of an organisation.

Your Answer Statement that defines the cause of existence of an organisation

True/False

Question Work should be broadened without sacrificing depth of expertise in strategic areas.

Correct Answer False

Your Answer True

True/False

Question The Information Technology cannot be faulty at all.

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer

Question Continuous improvement process consists of :-

Correct Answer Documentation of existing process , Establishing the measures , Carrying the process

Your Answer Establishing the measures , Carrying the process , Learning from others

Multiple Choice Multiple Answer

Question Critical Success factor in business are :-

Correct Answer Cost reduction , Quality enhancement , Service improvement

Your Answer Cost reduction , Quality enhancement , Service improvement

Multiple Choice Multiple Answer

Question Managing E-Processes consists of :-

Correct Answer ERP , E-Commerce , E-Governance

Your Answer ERP , E-Commerce , E-Governance

Multiple Choice Single Answer

Question Critical questions are to be answered while formulating the :-

Correct Answer Vision statement

Your Answer Mission statement

True/False

Question Process orientation organize companies around their processes.

Correct Answer True

Your Answer True

Select The Blank

Question Internal Resistance is ________

Correct Answer Manager

Your Answer Manager

Multiple Choice Single Answer

Question Incremental change in the process is:-

Correct Answer Process Simplification

Your Answer Continuous improvement

Multiple Choice Single Answer

Question Which process is not dominant in Business Process Re-engineering?

Correct Answer Product development

Your Answer Delivery of goods

Multiple Choice Single Answer

Question The Barriers which are related People Problems are called as :-

Correct Answer Soft Barriers

Your Answer Soft Barriers

Multiple Choice Single Answer

Question QMS means :-

Correct Answer Quality Management System

Your Answer Quality Management System

POSTED BY MINDGRILL AT 6:36 AM 2 COMMENTS LINKS TO THIS POST

LABELS: BUSINESS PROCESS RE-ENGINEERING (SET-3)

MONDAY, MARCH 2, 2009

Business Process Re-Engineering - 9

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank

Question ________ BPR methodology has a source as a "Vsens".

Correct Answer Kodak

Your Answer Hammer/Champy

True/False

Question Not to Capture information digitally at the source & propagate it through the process is Digitize & Propagate Principle.

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer

Question During Design Phase, the Top Management should :-

Correct Answer Listen , Respond , Feedback

Your Answer Listen , Respond , Feedback

Multiple Choice Multiple Answer

Question What are organizational attributes?

Correct Answer Mission , Vision

Your Answer Mission , Vision

True/False

Question The Business Re-engineering project does not require a new culture.

Correct Answer False

Your Answer False

True/False

Question EPC represents an event which triggers of a set of the functions & functions culminate in events & so on.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question From a process view point, highest priority in an organization is given to :

Correct Answer Satisfaction of customer

Your Answer Satisfaction of customer

Multiple Choice Multiple Answer

Question MRP II is associated with :-

Correct Answer Men , Machine , Material

Your Answer Men , Machine , Material

True/False

Question Customer identification is an end of process re-engineering efforts.

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question Which of the following activity is not included in planning phase of re-engineering project?

Correct Answer Conducting benchmarking

Your Answer Conducting benchmarking

Select The Blank

Question Hard Barrier example could be ________.

Correct Answer Legal Obstacles

Your Answer Legal Obstacles

Select The Blank

Question Print Media Clippings are produced by ________

Correct Answer Media Partners

Your Answer Media Partners

True/False

Question Organization has both internal & external customers.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Keep the other Senior Managers & stake-holders informed about :-

Correct Answer Project , Status , Obstacles

Your Answer Status , Obstacles

Multiple Choice Multiple Answer

Question Sales and manufacturing business process covers :-

Correct Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership

Your Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership

Select The Blank

Question ________ quantity the response and cycle time characteristics of a process.

Correct Answer PTM

Your Answer PTM

Multiple Choice Single Answer

Question Internal Individual resistance describes :-

Correct Answer People Behaviour

Your Answer People Behaviour

Multiple Choice Single Answer

Question The BPR principles state that when an inspector is inspecting goods the inspection report should be :-

Correct Answer Made by the inspector himself to eliminate the probability of errors

Your Answer Made by the inspector himself to eliminate the probability of errors

Select The Blank

Question Activities performed by top management level are called as ________ activities

Correct Answer Strategic

Your Answer Strategic

Multiple Choice Multiple Answer

Question Pitfalls of ERP implementation are :-

Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

Match The Following

Question Correct Answer Your Answer

Political Risks People Resistance People Resistance

Financial Risks ROI ROI

Technical Risks IT Solution IT Solution

Functional Risks Organization Resistance Organization Resistance

Multiple Choice Single Answer

Question In a continuous process improvement mode 4th step is

Correct Answer Measure the performance

Your Answer Measure the performance

Multiple Choice Single Answer

Question Process orientation means :-

Correct Answer Organizing companies around their processes

Your Answer Organizing companies around their processes

Select The Blank

Question ________ is the operational process.

Correct Answer Procurement of raw material

Your Answer Procurement of raw material

Multiple Choice Single Answer

Question Micro level reengineering deals in relation to time frame which is :-

Correct Answer Short

Your Answer Short

Multiple Choice Single Answer

Question Which of the following activity is included in planning phase of re-engineering project?

Correct Answer Defining scope and boundaries of project

Your Answer Defining scope and boundaries of project

Select The Blank

Question In Kaizen, focus is on ________ Improvement.

Correct Answer Continuous

Your Answer Continuous

Multiple Choice Multiple Answer

Question Characteristics of operational information systems are :-

Correct Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal

Your Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal

Multiple Choice Multiple Answer

Question Who governs the conduct in an organization?

Correct Answer Values , Beliefs

Your Answer Values , Beliefs

Select The Blank

Question ________ BPR methodology has a source as "Academics".

Correct Answer Daven port

Your Answer Daven port

True/False

Question The process matrix illustrates process and information system dependencies.

Correct Answer False

Your Answer False

True/False

Question Process orientation organize companies around their processes.

Correct Answer True

Your Answer True

True/False

Question Former experiences with the organizational projects forms the behaviour of people.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Only one Group consisting of representatives from purchase, manufacturing, operation, finance etc. is :-

Correct Answer Single Entity

Your Answer Multiple Entity

Select The Blank

Question In BPR, you can manage E-Processes through ________.

Correct Answer E-Commerce

Your Answer E-Commerce

Multiple Choice Single Answer

Question Reducing lead time is related to :-

Correct Answer Procurement Process

Your Answer Procurement Process

Multiple Choice Single Answer

Question The Project does not yield the high ROI expected is termed as :-

Correct Answer Financial Risk

Your Answer Financial Risk

Multiple Choice Single Answer

Question Which activity is performed during second phase analysis of re-engineering project?

Correct Answer Conducting benchmarking

Your Answer Conducting benchmarking

Multiple Choice Multiple Answer

Question Due to long-term implementation of strategic plan, leader has to guard against :-

Correct Answer Frustration , Waning of enthusiasm , Commitment

Your Answer Frustration , Waning of enthusiasm

True/False

Question The fourth step in business system planning is the development of process map.

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question MIS stands for :-

Correct Answer Management Information System

Your Answer Management Information System

Multiple Choice Multiple Answer

Question Continuous improvement process consists of :-

Correct Answer Documentation of existing process , Establishing the measures , Carrying the process

Your Answer Documentation of existing process , Establishing the measures , Carrying the process

Multiple Choice Multiple Answer

Question The results of SWOT analysis are used to develop :-

Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan

Your Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan

Multiple Choice Multiple Answer

Question Which of the following points are considered for similarities between re-engineering and continuous improvement?

Correct Answer Time investment , Organizational change

Your Answer Time investment , Organizational change

Select The Blank

Question The view which integrates all views & also imparts the logic dynamics of a process is called ________.

Correct Answer Control View

Your Answer Organization View

Select The Blank

Question The process of ordering from a supplier is called as ________ process.

Correct Answer Interorganised

Multiple Choice Single Answer

Question

Who identify the manner in which the organisation will carry out mission?

Correct Answer

Value and beliefs

Your Answer

Vision

Multiple Choice Single Answer

Question

The Behaviour of Critic is :-

Correct Answer

Open

Your Answer

Destructive

Multiple Choice Multiple Answer

Question

Types of Resisting Behaviour are :-

Correct Answer

Terrorist , Critic , Skeptic

Your Answer

Terrorist , Critic , Skeptic

Multiple Choice Multiple Answer

Question

Areas of Productivity Increase are :-

Correct Answer

Quality , Quantity , Rejection Level

Your Answer

Quality , IT , Quantity

Select The Blank

Question

High success potentials flip side is called as ________.

Correct Answer

High project risk

Your Answer

High project risk

Select The Blank

Question

________ weigh the efficiency and productivity by characteristics of a process.

Correct Answer

PCM

Your Answer

CTS

True/False

Question

During implementation of re-engineered processes, top management should provide a support.

Correct Answer

False

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

MIS

Management Information System

Management Information System

Role A

Strong Facilitator

Strong Facilitator

Role B

Team Member

Team Member

Role C

Subject Expert

Subject Expert

True/False

Question

For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system.

Correct Answer

True

Your Answer

True

Select The Blank

Question

A strong facilitator & experienced practitioner who brings the methodology with him is ________.

Correct Answer

Role A

Your Answer

Role A

Multiple Choice Multiple Answer

Question

Various Types of Risks are :-

Correct Answer

Technical , Financial , Functional

Your Answer

Technical , Financial , Functional

True/False

Question

The skeptic demonstrates a similar behaviour to the critic.

Correct Answer

True

Your Answer

True

Multiple Choice Multiple Answer

Question

A business process re-engineering model has main activities as :-

Correct Answer

Business Definition , Process Identification , Process Evaluation

Your Answer

Business Definition , Process Identification , Process Evaluation

Match The Following

Question

Correct Answer

Your Answer

Saboteur Behaviour

Extremely Negative

Extremely Negative

Critic Behaviour

Open Communication

Open Communication

Skeptic Brhaviour

Similar to Critic

Similar to Critic

Terrorist Behaviour

Warns Everybody

Warns Everybody

True/False

Question

The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.

Correct Answer

True

Your Answer

True

True/False

Question

Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.

Correct Answer

True

Your Answer

True

Multiple Choice Multiple Answer

Question

IT applications to improve business process are :-

Correct Answer

In supporting product development process , In supporting order fulfillment process , In supporting logistical process

Your Answer

In supporting product development process , In supporting order fulfillment process , In supporting logistical process

Multiple Choice Multiple Answer

Question

BPR is required for which type of company?

Correct Answer

Manufacturing , IT , Process

Your Answer

Manufacturing , IT , All Departments

Multiple Choice Multiple Answer

Question

Which of the following points are considered for similarities between re-engineering and continuous improvement?

Correct Answer

Time investment , Organizational change

Your Answer

Time investment , Organizational change

Select The Blank

Question

________ is considered as point of similarity between re-engineering & continuous improvement project.

Correct Answer

Organizational Change

Your Answer

Organizational Change

Multiple Choice Single Answer

Question

Surveys, annual report, interviews are potential sources for identifying :-

Correct Answer

Future vision

Your Answer

Market research

True/False

Question

Empowered employees can take decisions with speed.

Correct Answer

True

Your Answer

True

Multiple Choice Multiple Answer

Question

Who governs the conduct in an organization?

Correct Answer

Beliefs , Values

Your Answer

Values , Beliefs

Multiple Choice Single Answer

Question

Integrated Information Systems built to meet the Information & Decision needs of all the functional units of an enterprise is referred as :-

Correct Answer

ERP

Your Answer

ERP

Select The Blank

Question

In a Re-engineering project the Third phase is ________.

Correct Answer

Creating vision for new process

Your Answer

Creating vision for new process

True/False

Question

The software selection process may not involve errors of project content & project management.

Correct Answer

False

Your Answer

True

Select The Blank

Question

Research activity is a ________ process.

Correct Answer

Knowledge based

Your Answer

Knowledge based

Multiple Choice Single Answer

Question

Who are located within the organisation?

Correct Answer

Internal customers

Your Answer

Internal customers

Select The Blank

Question

Financial Year in India ends on ________.

Correct Answer

31st March

Your Answer

31st March

Select The Blank

Question

________ is the starting point for process reengineering efforts.

Correct Answer

Customer identification

Your Answer

Customer identification

Multiple Choice Single Answer

Question

The BPR activities are used in conjunction with :-

Correct Answer

Workflow Analysis

Your Answer

Workflow Analysis

True/False

Question

A completely new computer application system need not be tested thoroughly.

Correct Answer

False

Your Answer

False

True/False

Question

Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system.

Correct Answer

False

Your Answer

False

Select The Blank

Question

In BPR, you can manage E-Processes through ________.

Correct Answer

E-Commerce

Your Answer

E-Commerce

Multiple Choice Single Answer

Question

Vision statement is a :-

Correct Answer

Framework that guides to choice that determine the nature & direction of an organisation.

Your Answer

Statement that defines the cause of existence of an organisation

True/False

Question

Work should be broadened without sacrificing depth of expertise in strategic areas.

Correct Answer

False

Your Answer

True

True/False

Question

The Information Technology cannot be faulty at all.

Correct Answer

False

Your Answer

True

Multiple Choice Multiple Answer

Question

Continuous improvement process consists of :-

Correct Answer

Documentation of existing process , Establishing the measures , Carrying the process

Your Answer

Establishing the measures , Carrying the process , Learning from others

Multiple Choice Multiple Answer

Question

Critical Success factor in business are :-

Correct Answer

Cost reduction , Quality enhancement , Service improvement

Your Answer

Cost reduction , Quality enhancement , Service improvement

Multiple Choice Multiple Answer

Question

Managing E-Processes consists of :-

Correct Answer

ERP , E-Commerce , E-Governance

Your Answer

ERP , E-Commerce , E-Governance

Multiple Choice Single Answer

Question

Critical questions are to be answered while formulating the :-

Correct Answer

Vision statement

Your Answer

Mission statement

True/False

Question

Process orientation organize companies around their processes.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Internal Resistance is ________

Correct Answer

Manager

Your Answer

Manager

Multiple Choice Single Answer

Question

Incremental change in the process is:-

Correct Answer

Process Simplification

Your Answer

Continuous improvement

Multiple Choice Single Answer

Question

Which process is not dominant in Business Process Re-engineering?

Correct Answer

Product development

Your Answer

Delivery of goods

Multiple Choice Single Answer

Question

The Barriers which are related People Problems are called as :-

Correct Answer

Soft Barriers

Your Answer

Soft Barriers

Multiple Choice Single Answer

Question

QMS means :-

Correct Answer

Quality Management System

Your Answer

Quality Management System

POSTED BY MINDGRILL AT 6:36 AM 0 COMMENTS LINKS TO THIS POST

LABELS: BUSINESS PROCESS RE-ENGINEERING (SET-4)

Business Process Re-Engineering - 10

Business Process Re-engineering assgn

True/False

Question

Choice of appropriate channel depends upon the type product or services to be marketed, the volume involved.

Correct Answer

True

Your Answer

True

Multiple Choice Multiple Answer

Question

Customer service and supply chain process covers :-

Correct Answer

Customer ordering and delivering , Forecasting customer orders , Delivering product to distribution centers

Your Answer

Forecasting customer orders , Developing organisation to meet customer's needs , Customer ordering and delivering

Multiple Choice Single Answer

Question

Activities performed by middle management is :-

Correct Answer

Strategic activities

Your Answer

Tactical activities

Multiple Choice Single Answer

Question

Business process oriented IT solutions either are not available or working is termed as :-

Correct Answer

Technical Risk

Your Answer

Functional Risk

True/False

Question

A business process is defined as "a set of logically related tasks performed to achieve a desired business outcome".

Correct Answer

True

Your Answer

True

Select The Blank

Question

Internal Individual resistance is ________

Correct Answer

People Behaviour

Your Answer

People Behaviour

Multiple Choice Single Answer

Question

Which of the following is an Operating System?

Correct Answer

Unix

Your Answer

Unix

Select The Blank

Question

Make the process intimate with the preferences & habits of ________.

Correct Answer

Participants

Your Answer

Participants

True/False

Question

Values and beliefs are to be articulated to withstand in the adversity.

Correct Answer

False

Your Answer

True

True/False

Question

Outside members of Vision team should not have knowledge about current process of organization.

Correct Answer

True

Your Answer

False

Multiple Choice Single Answer

Question

From a process view point, highest priority in an organization is given to :

Correct Answer

Satisfaction of customer

Your Answer

Satisfaction of customer

True/False

Question

To implement IT enabled SCM, it is necessary to reengineer the entire supply chain.

Correct Answer

False

Your Answer

True

Select The Blank

Question

BPR Stalward is ________.

Correct Answer

Dr. Juran

Your Answer

Narasimha

True/False

Question

Success factor for BPR is ensuring the involvement of the end-users.

Correct Answer

True

Your Answer

True

Multiple Choice Single Answer

Question

A Business process is a set of :-

Correct Answer

Logically related tasks

Your Answer

Logically related tasks

Match The Following

Question

Correct Answer

Your Answer

Secondary Process

Maintenance

Informal Communication

Knowledge Process

Research & Development

Research & Development

Key Process

Process supporting the mission of company

Process supporting the mission of company

Operational Process

Manufacturing

Manufacturing

Multiple Choice Multiple Answer

Question

Key Components of Supply Strain Strategy are :-

Correct Answer

Manufacturing Management , Make or Buy Decisions , Capacity Management

Your Answer

Make or Buy Decisions , Capacity Management , Purchase Orders

True/False

Question

The introduction of a new information technology often changes the complex power structure in an organization.

Correct Answer

True

Your Answer

True

Multiple Choice Single Answer

Question

Process orientation means :-

Correct Answer

Organizing companies around their processes

Your Answer

Organizing companies around their processes

Select The Blank

Question

All Barriers to BPR implementation success are the results of ________

Correct Answer

Root Causes

Your Answer

Root Causes

Select The Blank

Question

Co-ordinating between tasks and process is the ________ impact of IT on process innovation.

Correct Answer

Integrative

Your Answer

Integrative

Select The Blank

Question

Squeeze out waiting time in process links to create value is ________ Principle.

Correct Answer

Lose Wait

Your Answer

Lose Wait

Multiple Choice Multiple Answer

Question

Integration Strategy is related to :-

Correct Answer

Information Integration , Decision Integration , Financial Integration

Your Answer

Information Integration , Decision Integration , Manpower Demand

Select The Blank

Question

Breakthrough Results in search for & the implementation of radical change in business process are by ________.

Correct Answer

BPR

Your Answer

BPR

Multiple Choice Single Answer

Question

The Barriers which are related to things & regulations are called as :-

Correct Answer

Hard Barriers

Your Answer

Hard Barriers

Multiple Choice Multiple Answer

Question

Due to long-term implementation of strategic plan, leader has to guard against :-

Correct Answer

Frustration , Waning of enthusiasm , Commitment

Your Answer

Over enthusiasm , Frustration , Waning of enthusiasm

True/False

Question

Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution.

Correct Answer

True

Your Answer

True

True/False

Question

Business objectives are delivered from customer needs & expectations.

Correct Answer

True

Your Answer

False

Multiple Choice Single Answer

Question

BPR is search for & the implementation of radical change in business process to achieve :-

Correct Answer

Breakthrough Results

Your Answer

Breakthrough Results

Multiple Choice Multiple Answer

Question

Inventory Strategy is related to :-

Correct Answer

Demand Forecasting , Inventory Planning , Planning of Stocking Facilities

Your Answer

Demand Forecasting , Inventory Planning , Planning of Stocking Facilities

Multiple Choice Single Answer

Question

Management of change as a most important task is in which step of BPR project?

Correct Answer

Implementation of re-engineering project.

Your Answer

Indentifying process for re-engineering

Select The Blank

Question

________ is an indicator of current performance rates when compared to a set of standards.

Correct Answer

System feedback

Your Answer

Evaluation

Select The Blank

Question

Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________.

Correct Answer

Goals

Your Answer

Objectives

Multiple Choice Multiple Answer

Question

Who are the process stake holders?

Correct Answer

Customers , Suppliers , Higher authority

Your Answer

Customers , Suppliers , Higher authority

Multiple Choice Multiple Answer

Question

Scope of ERP includes :-

Correct Answer

Operations , Outbound Logistics , Sales & Marketing to Service

Your Answer

Operations , Outbound Logistics , Sales & Marketing to Service

Multiple Choice Multiple Answer

Question

Select the Operating Systems from the following :-

Correct Answer

Unix , Windows NT , IBM MVS

Your Answer

Unix , Windows NT , IBM MVS

Multiple Choice Multiple Answer

Question

Which are the objectives of business systems planning study?

Correct Answer

Determination of information system priorities , Managing systems resources to support business objectives

Your Answer

Determination of information system priorities , Managing systems resources to support business objectives , Managing quality improvement program

Multiple Choice Single Answer

Question

The papers released by Narasimham Committee seeks to examine principles & different phases of :-

Correct Answer

Process Engineering

Your Answer

Process Engineering

Multiple Choice Single Answer

Question

Delivery of product & services is :-

Correct Answer

Customer facing process

Your Answer

Customer facing process

Multiple Choice Multiple Answer

Question

Executives can confirms their commitment to a strategic planning programmed by :-

Correct Answer

Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program

Your Answer

Allocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program

Multiple Choice Single Answer

Question

Commonly used methodology in SAP R3 implementation is :-

Correct Answer

ARIS

Your Answer

ARIS

True/False

Question

A mission statement defines the future direction of the organization.

Correct Answer

False

Your Answer

True

Multiple Choice Single Answer

Question

A need to revisit the organization's vision statement may be due to :-

Correct Answer

Benchmarking

Your Answer

Strategic planning

Multiple Choice Multiple Answer

Question

Steps involved in BPR Project are :-

Correct Answer

Project Preparation , Redesign of Processes , Implement of new Processes

Your Answer

Project Preparation , Redesign of Processes , Implement of new Processes

Multiple Choice Single Answer

Question

Internal Group resistance describes :-

Correct Answer

Group Behaviour

Your Answer

Group Behaviour

Select The Blank

Question

With the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________.

Correct Answer

Entire Supply Chain

Your Answer

Entire Supply Chain

POSTED BY MINDGRILL AT 6:35 AM 0 COMMENTS LINKS TO THIS POST

LABELS: BUSINESS PROCESS RE-ENGINEERING (SET-4)

Business Process Re-Engineering - 9

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False

Question

The project should not be properly explained to the store managers.

Correct Answer

False

Your Answer

False

Match The Following

Question

Correct Answer

Your Answer

Video

For tele-conferencing

For tele-conferencing

Instant messaging

For real time exchange of notes & messages

For real time exchange of notes & messages

Chat

Used to conduct toll-free conversation

For tele-communication

Bulletin Board

Used to post notices

Used to post notices

Multiple Choice Single Answer

Question

A Major Principle & Tactics for Reconfiguring around Processes was :-

Correct Answer

Orchestrate

Your Answer

Orchestrate

Multiple Choice Multiple Answer

Question

Pitfalls of ERP implementation are :-

Correct Answer

Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

Your Answer

Delays of Supplier Payments , Longer Implementation Times , Inability to support continuous improvement & change management

Multiple Choice Single Answer

Question

The flip side of high success potentials is :-

Correct Answer

High project risk

Your Answer

Low project risk

Select The Blank

Question

________ BPR methodology has a source as a "Vsens".

Correct Answer

Kodak

Your Answer

Daven port

Multiple Choice Multiple Answer

Question

Steps involved in BPR Project are :-

Correct Answer

Project Preparation , Redesign of Processes , Implement of new Processes

Your Answer

Project Preparation , Redesign of Processes , Implement of new Processes

Multiple Choice Multiple Answer

Question

TQM is related to which factor?

Correct Answer

Quality System , Management , Personnel

Your Answer

Quality System , Management

Multiple Choice Multiple Answer

Question

Managing E-Processes consists of :-

Correct Answer

ERP , E-Commerce , E-Governance

Your Answer

ERP , E-Commerce

Multiple Choice Multiple Answer

Question

Due to long-term implementation of strategic plan, leader has to guard against :-

Correct Answer

Waning of enthusiasm , Frustration , Commitment

Your Answer

Over enthusiasm , Frustration , Waning of enthusiasm

Multiple Choice Multiple Answer

Question

Customer Service Strategies are :-

Correct Answer

Service Needs , Cost of Service , Revenue Management

Your Answer

Service Needs , Production Technology , Cost of Service

Multiple Choice Single Answer

Question

Cost reduction, customer satisfaction goals should be included in :-

Correct Answer

Vision statement

Your Answer

Mission statement

Select The Blank

Question

In a Re-engineering project the Third phase is ________.

Correct Answer

Creating vision for new process

Your Answer

Planning for transition

Select The Blank

Question

In Micro level reengineering, the performance focus is ________.

Correct Answer

Financial

Your Answer

Technical

Multiple Choice Multiple Answer

Question

Areas of Productivity Increase are :-

Correct Answer

Quality , Quantity , Rejection Level

Your Answer

Quality , IT , Quantity

Multiple Choice Single Answer

Question

Commonly used methodology in SAP R3 implementation is :-

Correct Answer

ARIS

Your Answer

PM Module

Multiple Choice Multiple Answer

Question

During Design Phase, the Top Management should :-

Correct Answer

Listen , Respond , Feedback

Your Answer

Listen , Respond , Feedback

Select The Blank

Question

Simplification & Re-engineering can overlap together from the ________ of an organization.

Correct Answer

Process Orientation

Your Answer

Process Orientation

True/False

Question

"Indicative thinking" technique is used for purpose of comparison of the re-engineered process

Correct Answer

False

Your Answer

True

True/False

Question

The process matrix illustrates process and information system dependencies.

Correct Answer

False

Your Answer

True

Multiple Choice Single Answer

Question

Example of Internal Resistance is :-

Correct Answer

Manager

Your Answer

Vendor

Multiple Choice Single Answer

Question

Inclusion of customers in the planning process increases :-

Correct Answer

Confidence level of strategic plan

Your Answer

Reliability of strategic plan

Select The Blank

Question

Breakthrough Results in search for & the implementation of radical change in business process are by ________.

Correct Answer

BPR

Your Answer

ERP

Multiple Choice Multiple Answer

Question

The Top Management should also ensure the support of :-

Correct Answer

Senior Managers , Stakeholders , Associates

Your Answer

Senior Managers , Associates , Processes

True/False

Question

Financial integration implies that each of the participants has a financial stake in operations of other participants.

Correct Answer

True

Your Answer

True

Multiple Choice Single Answer

Question

Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process?

Correct Answer

Process benchmarking

Your Answer

Process benchmarking

True/False

Question

Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution.

Correct Answer

True

Your Answer

True

True/False

Question

Organizational culture does not have any effect on re-engineering project.

Correct Answer

False

Your Answer

False

Multiple Choice Multiple Answer

Question

Learning objectives in BPR evolution of BPR for E-Business are :-

Correct Answer

Understand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesign

Your Answer

Understand how web enabled e-business change the nature of BPR , Principles for organizational material requirement , Principles & tactics for redesign

Select The Blank

Question

Hard Barrier example could be ________.

Correct Answer

Legal Obstacles

Your Answer

External Resistance

Multiple Choice Single Answer

Question

In a continuous process improvement mode 4th step is

Correct Answer

Measure the performance

Your Answer

Identify & implement the improvement

Match The Following

Question

Correct Answer

Your Answer

Intellectual

Capturing the intellectual assets

Capturing the intellectual assets

Analytical

Improving analysis of information

Improving analysis of information

Geographical

Coordinating processes across the distances

Coordinating processes across the distances

Integrative

Coordination between tasks & process

Coordination between tasks & process

Multiple Choice Single Answer

Question

Companies undertaking BPR projects typically look for :-

Correct Answer

Drastic Improvements

Your Answer

Drastic Improvements

Multiple Choice Multiple Answer

Question

Application Systems Languages are :-

Correct Answer

ABAP/4 , VB , VC++

Your Answer

VB , VC++

Multiple Choice Single Answer

Question

Resistance against indoctrination & power usage is termed as :-

Correct Answer

Type B Resistance

Your Answer

Type B Resistance

Multiple Choice Multiple Answer

Question

Parameters of Micro Level Re-engineering are :-

Correct Answer

Optimization , Short , Diverse

Your Answer

Optimization , Diverse , Technology

True/False

Question

Measurements are central to a fact based decision-making process.

Correct Answer

True

Your Answer

True

True/False

Question

Process re-engineering efforts should be guided by values and beliefs.

Correct Answer

False

Your Answer

True

Select The Blank

Question

The process of ordering from a supplier is called as ________ process.

Correct Answer

Interorganised

Your Answer

Interdepartmental

Multiple Choice Single Answer

Question

Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :-

Correct Answer

Value Flow

Your Answer

Cash Flow

Select The Blank

Question

Cycle Time, Asset Turnover & Response Time goals are achieved by ________.

Correct Answer

Velocity Goal

Your Answer

Productivity Goal

Select The Blank

Question

Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________.

Correct Answer

Goals

Your Answer

Visions

Select The Blank

Question

Squeeze out waiting time in process links to create value is ________ Principle.

Correct Answer

Lose Wait

Your Answer

Synchronize

True/False

Question

Values and beliefs are to be articulated to withstand in the adversity.

Correct Answer

False

Your Answer

True

True/False

Question

The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.

Correct Answer

True

Your Answer

True

Select The Blank

Question

In Kaizen, focus is on ________ Improvement.

Correct Answer

Continuous

Your Answer

Quality

Multiple Choice Single Answer

Question

On which point there is similarity between re-engineering and continuous improvement?

Correct Answer

Time management

Multiple Choice Single Answer

Question

Critical questions are to be answered while formulating the :-

Correct Answer

Vision statement

Your Answer

Vision statement

Multiple Choice Multiple Answer

Question

Management of change includes :-

Correct Answer

Management of IT project , Management of people

Your Answer

Management of IT project , Management of people , Management of re-engineering process

Select The Blank

Question

________ BPR methodology has a source as a "Vsens".

Correct Answer

Kodak

Your Answer

Kodak

True/False

Question

"Indicative thinking" technique is used for purpose of comparison of the re-engineered process

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

The Barriers which are related People Problems are called as :-

Correct Answer

Soft Barriers

Your Answer

Soft Barriers

Multiple Choice Multiple Answer

Question

Business processes should be re-engineered to have in-built :-

Correct Answer

Learning techniques , Renewal techniques , Short feedback loops

Your Answer

Renewal techniques , Short feedback loops

Select The Blank

Question

Organization has to satisfy ________ for its survival.

Correct Answer

External customer

Your Answer

External customer

Select The Blank

Question

The process of ordering from a supplier is called as ________ process.

Correct Answer

Interorganised

Your Answer

Interorganised

Select The Blank

Question

________ BPR methodology has a source as consultant with academic background.

Correct Answer

Hammer/Champy

Your Answer

Hammer/Champy

Multiple Choice Single Answer

Question

Application Systems Language is :-

Correct Answer

ABAP 4

Your Answer

ABAP 4

Multiple Choice Single Answer

Question

One of the Hard Barrier could be :-

Correct Answer

Legal Obstacles

Your Answer

Legal Obstacles

Multiple Choice Multiple Answer

Question

The Top Management should also ensure the support of :-

Correct Answer

Senior Managers , Stakeholders , Associates

Your Answer

Senior Managers , Stakeholders , Associates

Select The Blank

Question

Internal Individual resistance is ________

Correct Answer

People Behaviour

Your Answer

Singular Behaviour

Multiple Choice Multiple Answer

Question

IT support order fulfillment process is :-

Correct Answer

In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms

Your Answer

In sending & receiving the order , In checking the shipment status on order , Exchange various types of forms

True/False

Question

The software selection process may not involve errors of project content & project management.

Correct Answer

False

Your Answer

False

True/False

Question

Synchronize the physical & virtual parts of the process is Synchronize Principle.

Correct Answer

True

Your Answer

True