SCDL Solved Assignments and Sample Exam Papers: Human Resources Management

True/False
Question It is not necessary that the subordinate should feel free to participate without fear in the
process of review & feedback.
Correct Answer False

True/False
Question In the orientation phase, all participants are to submit a list of appraisers by whom they
would like to be assessed.
Correct Answer True

Multiple Choice Multiple Answer
Question Experience has shown HRD audit has tremendous impact on business in areas like:
Correct Answer strategic Planning , role clarity, Streamlining practices

True/False
Question Politician as the custodian of the nation has the responsibility to protect the interest of all the
parties envolved in the process of organisation
Correct Answer False

Multiple Choice Single Answer
Question What can influence the organisation's business goals?
Correct Answer HRD outcomes

Multiple Choice Multiple Answer
Question Leadership is difficult to define but easy to appreciate. Name some of the leadership qualities.
Correct Answer Personal Integrity , Technical ability , Motivator

Select The Blank
Question The role of the organisation in career planning is to introduce & strengthen systems to ensure
________ of employees
Correct Answer Career Progression
51

Multiple Choice Single Answer
Question What is it that is treated as a soul of the HR functions?
Correct Answer HRD

True/False
Question The HRD programmes fail due to poverty, social injustice.
Correct Answer True

Multiple Choice Single Answer
Question When was the first attempt made to move a change in policies regarding business, licenses &
permits operating in India
Correct Answer Mid 80's

Multiple Choice Single Answer
Question Name one of the components / elements of the flow of decisions in the employees
organisation as a bid to increase union member loyalty :
Correct Answer Providing wrong information about management

Multiple Choice Single Answer
Question In an employees organisation the flow of decisions from the President / Secretary & Craft /
Unit level Union flow to -
Correct Answer General body of Members of employees organisations

True/False
Question Increased acceptance of feedback appraisal system is that as large no. of managers work with
wide range of other people, it becomes difficult for a single manager to accurately assess their
contribution.
Correct Answer True

Select The Blank
Question A major reason for resistance to re-engineering is a challenge to the existing ________.
Correct Answer hierarchy

Multiple Choice Single Answer
Question The concept of quality control as a distinct discipline emerged in the United States in the early
Correct Answer 1920's

Match The Following
Question Correct Answer Your Answer
1) Intermediate 1 year to 5 years 1 year to 5 years
2) Long range Beyond 5 years Beyond 8 years
3) Business plans Data from within the organization Beyond 5 years
4) Immediate Within 1 year Within 1 year

True/False
Question Giving a business group exposure when the boss goes on long leave, or long training etc is a
good mechanism of career planning
Correct Answer False

Multiple Choice Multiple Answer
Question What are the elements of a quality control system?
Correct Answer A means of measurement of accomplishment , A means of standard. , A comparision of
actual results with the standard.

True/False
Question Career planning is essentially the process of aligning the career needs of the employee with
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the organizational career opportunities
Correct Answer True

Match The Following
Question Correct Answer Your Answer
Job knowledge defined in Appraisal form Ability to consider the extent and depth of demonstrated
technical and professional competence.
Ability to consider the extent and depth of demonstrated technical and professional competence.
Decision - making defined in the appraisal form Ability to analyse relevant facts, evaluate various
alternatives. Ability to analyse relevant facts, evaluate various alternatives.
Communicating defined in the appraisal form Ability to consider clarity and precision of verbal and written
_expression of ideas and feelings.
Ability to marshal and analyse relevant data anticipate eventualities.

Multiple Choice Multiple Answer
Question What is the need for HRA?
Correct Answer No information about organization human resource is available to manager in
conventional accounting' , the measure of the income which are provided in conventional statements
do not accurately reflect the level of business performance , if the value of human resources is not duly
reported in the P&L A/c & balance sheet impact of mgt decision of human asset can not be gauged

Select The Blank
Question Expenses incurred by a firm on recruitment , training & devlopment of employees are treated
as ________
Correct Answer Current costs

Multiple Choice Multiple Answer
Question Some problems are inherent in the performance Appraisal System, they are -
Correct Answer Discrimination , First impression, Central tendency

Multiple Choice Multiple Answer
Question The scheme of participation of consumer representative is impracticable, difficult & not
feasible in the present circumstances owing to
Correct Answer illiteracy levels , possible opposition from empoyees & then unions , Negligence on part
of the consumer

Multiple Choice Multiple Answer
Question Name the first three phases that make up the process of the feedback exercise -
Correct Answer Participants orientation, Questionnaire distribution , Monitoring & follow up

Multiple Choice Multiple Answer
Question What are the factors that warrant the attention for successful implementation?
Correct Answer Feedback management, Action planning, Reinforcement of new behaviour

Multiple Choice Multiple Answer
Question What is Business Process Re-engineering?
Correct Answer The ability of an organisation to step back & rethink the way it does business , Focus on
all form business components: strategy, business process, people and technology. ,Encouraging
enterprenewal adaptation on capabilities with stress on innovative skills & collaborative decision-making

True/False
Question Some employees may not like flesibility in horizontal movement from one job to another
Correct Answer True

Select The Blank
Question The link between sense of reality and ________ is important for proper understanding of the
53
definition of sense of reality
Correct Answer imagination

Multiple Choice Single Answer
Question When do managers lose faith in the fairness of the top management.
Correct Answer Promoting from outside

Multiple Choice Single Answer
Question What is one of the major reasons for a perceived rise in number of moon - lights in the
coming future?
Correct Answer Change in values & expectations.

Multiple Choice Single Answer
Question Under the pre-Interview preparation it is useful to note the key points
Correct Answer Paper

Select The Blank
Question No worker employed in any industry who has been in continuous service for more than
________ , can be retrenched until prior permission from the govt. to retrench in undertakings
employing more than 100 people
Correct Answer 1 year

Select The Blank
Question One of the feature HRD goals are, ________ is a perishable commodity
Correct Answer Labour

Multiple Choice Single Answer
Question The capacity to take considerable responsibility, ability to influence and control others and
skills in problem solving primarily show :
Correct Answer Managerial competence

Select The Blank
Question For closure , if there is no response (from government ) within ________ permission is
deemed to have been granted
Correct Answer 60

Multiple Choice Multiple Answer
Question What are the objectives of inspection?
Correct Answer Removing defects , Consumer satisfaction , Quality product

Multiple Choice Single Answer
Question In an emerging scenario, necessitating speed, flexibility, quality and willing ability to change,
what sort of role does human resource personnel critically need to take on?
Correct Answer As strategic business partner

True/False
Question The data obtained through job analysis are recorded on what is known as job analysis sheet.
Correct Answer True

Select The Blank
Question Where the firm pats the proposed changes into practice is called ________ stage.
Correct Answer Implementation

Multiple Choice Multiple Answer
Question Motorola developed an index, Individual Dignity Entitlement based on following questions :
Correct Answer Do you have a substantive job that contributes to the success of Motorola? , Do you
have a career plan and is it exciting, achievable and being acted on? , Do you have on-the-job behaviours
and the knowledge base to be successful?
54

Select The Blank
Question ________ are the visible amounts given for fertilizers export promotion, etc.
Correct Answer Explicit subsidies

Multiple Choice Single Answer
Question What form of resource allocation unit was originally created to impart training retain workes
through skill upgradation & prevention of redundancy due to the technology gap?
Correct Answer National Renewal Fund

Select The Blank
Question The________ can be made using a checklist of questions
Correct Answer Observation

Select The Blank
Question For closure government permission is required at least ________ days before the intended
closure
Correct Answer 90

Select The Blank
Question ________ and retaintion of qualified employees is a common goal shared by many employers.
Correct Answer Recruitment

Multiple Choice Multiple Answer
Question Performance Appraisal directly affects the interpersonal relations which are really delicate and
difficult to maintain, because of heterogenity in the nature of human beings. It is necessary to follow
certain principles like:
Correct Answer Appraise on the basis of representative information , Appraise on the basis of sufficient
information , Appraise on the basis of relevant information

Select The Blank
Question A strong ________ can have a lasting effect and provide sustenance to an organisation.
Correct Answer Culture

Select The Blank
Question The role of the organisation in career planning is to introduce & strengthen systems to ensure
________ of employees
Correct Answer Career Progression

Multiple Choice Multiple Answer
Question HRD process variable include -
Correct Answer Role clarity , Work planning , Better communication

Select The Blank
Question No worker employed in any industry who has been in continuous service for more than
________ , can be retrenched until prior permission from the govt. to retrench in undertakings employing
more than 100 people
Correct Answer 1 year

True/False
Question In the Grid Seminars, stress is laid on teaching.
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Correct Answer False

True/False
Question When individual job description and grade description do not match well, the evaluators
classify the job using their subjective judgement.
Correct Answer True

Multiple Choice Single Answer
Question Retrenchment procedures are governed what method of Accounting?
Correct Answer LIFO

Select The Blank
Question Where the firm pats the proposed changes into practice is called ________ stage.
Correct Answer Implementation

Multiple Choice Single Answer
Question What is it that good HR practices can build?
Correct Answer Competencies

Select The Blank
Question ________ leads to conflict between various departments is a functional organisation
Correct Answer The lack of appreciation for the constraints of other department

Multiple Choice Multiple Answer
Question Why would management participation in trade union be open to opposition by a few?
Correct Answer trade union leader may feel thire influence decelerated among trade union members ,
member may view thire movement weakend with the influence of management , due to
misunderstandings cropping up among leader & members

Select The Blank
Question For closure , if there is no response ( from government ) within ________ permission is
deemed to have been granted
Correct Answer 60

Select The Blank
Question Companies can offer the option only to employees who are above ________ years of age or
have served with the company for 10 years.
Correct Answer 40

Multiple Choice Single Answer
Question The anchor for an individual who is attached to an organisation or a location rather than to
work is essentially termed :
Correct Answer Search for security

Multiple Choice Single Answer
Question The 'Zero defects' concept emphasizing adherence to quality requirements and employee
motivation was prompted by -
Correct Answer Crosby
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True/False
Question The degree to which an individual possess the innate quality of breath of mind is the most
direct indication of the individual's ultimate potential.
Correct Answer True

Select The Blank
Question While evaluating ________ jobs, where nature of work is difficult to be expressed in
quantifiable numbers.
Correct Answer manegerial

True/False
Question The data obtained through job analysis are recorded on what is known as job analysis sheet.
Correct Answer True

Multiple Choice Single Answer
Question What is concerned with developing a pool of candidates in line with the human resources plan
Correct Answer Recruitment

Match The Following
Question Correct Answer Your Answer
1) Action Planning In this case, the interview should end with specific plans of action for the development
of the employee. In this case, the interview should end with specific plans of action for the development of
the employee.
2)Feedback It should be data-based and not impressionistic It should be data-based and not
impressionistic
3) Rapport building In this case there is a climate of acceptance & warmth In this case there is a climate
of acceptance & warmth
4) Exploration In this case, the employee should appreciate his strengths & weakness. In this case, the
employee should appreciate his strengths & weakness.

Multiple Choice Multiple Answer
Question Under HRD, name the factors that act as motivating forces
Correct Answer Job enrichment , Informal organisation , Participative management

True/False
Question HR stands for Human Resourse Strategies
Correct Answer False

True/False
Question Employees at present need more freedom & autonomy in doing the work
Correct Answer True

True/False
Question The HRD programmes fail due to poverty, social injustice.
Correct Answer True

Multiple Choice Single Answer
Question Name the system where the required competencies are available through training, councelling
etc.:
Correct Answer Development
57

Multiple Choice Single Answer
Question What is it that is treated as a soul of the HR functions?
Correct Answer HRD

Multiple Choice Single Answer
Question Name the technique used by the point system and factor comparison system to list the job.
Correct Answer Quantitative

Multiple Choice Single Answer
Question Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development

Multiple Choice Single Answer
Question Who found that customer perceptions & attitudes were affected by what employees
experienced?
Correct Answer Schneider

True/False
Question HRD audit can also be used against the HRD department
Correct Answer True

True/False
Question An urgency motivation can be explained by a situation where dynamic profitable organisations
foresee a crisis and initiate a radical transformation by breaking status barriers & restructuring
organisational relationships.
Correct Answer True

True/False
Question Successful HR departments will focus on motivational performance .
Correct Answer False

Multiple Choice Multiple Answer
Question Name the process of 360 degree appraisal which can be broken into three stages or levels -
Correct Answer Planning , Implementation , Result

Match The Following
Question Correct Answer Your Answer
1) Essentials of a good Appraisal Plan Relating scales should be constructed adequately and in accordance
with the objectives. Relating scales should be constructed adequately and in accordance with the
objectives.
2) Definition of Performance Appraisal It is a systematic, orderly and objective method of evaluating the
present and potential utility of employees to the organisation. It is a systematic, orderly and objective
method of evaluating the present and potential utility of employees to the organisation.
3) Objectives of Performance Appraisal Provision of feedback to subordinates to know where they stand.
Provision of feedback to subordinates to know where they stand.
4) Feature of Performance Appraisal It is totally different from job evaluation as well as merit rating. It is
totally same as job evaluation as well as merit rating.

Multiple Choice Single Answer
Question The differences in which kind of faiths among the people is hurdle in the HRD
Correct Answer Religious

Multiple Choice Single Answer
Question The "Zero defects" concept defined TQM as -
Correct Answer The system to be used is prevention.

Multiple Choice Single Answer
Question One of the importance of HRD is Correct Answer Role clarity
58

Select The Blank
Question On the basis of job elements and organisational demand an appropriate ________ of job
evaluation should be selected. Correct Answer method

Select The Blank
Question ________ are first established on the basis of job information derived from job ananysis.
Correct Answer Grades

Multiple Choice Multiple Answer
Question Why was workers participation in manamement intiated?
Correct Answer to satisfy workers psychological needs , to develop a souce of belongingness , to
establish industrial peace

Multiple Choice Multiple Answer
Question The traditional methods of performance appraisal lay emphasis on the ratings of individual's
personality traits such as - Correct Answer Initiative , Drive , Creativity

Select The Blank
Question Factor comparison method is regarded as ________ method
Correct Answer complex
HR assign: 9 : divya

Multiple Choice Multiple Answer
Question What are the factors that warrant the attention for successful
implementation?
Correct Answer Feedback management , Action planning , Reinforcement of new behaviour
Your Answer Feedback management , Action planning , Reinforcement of new behaviour

True/False
Question The job falling under the same grade get different wage scale.
Correct Answer False
Your Answer False

True/False
Question The HRD programmes fail due to poverty, social injustice.
Correct Answer True
Your Answer True

Select The Blank
Question On the basis of job elements and organisational demand an appropriate
________ of job evaluation should be selected.
Correct Answer method
Your Answer method

True/False
Question Human resource management is responsible for getting the best people,
training and providing mechanism.
Correct Answer True
Your Answer True

Select The Blank
59
Question For the period of the lay off up to a maximum of ________ workmen will be
paid compensation equal to half their basic pay & D.A.
Correct Answer 45 days
Your Answer 45 days

True/False
Question Human resource Audit is full-fledged methodology to bring about a change.
Correct Answer False
Your Answer False

Select The Blank
Question For closure , if there is no response ( from government ) within ________
permission is deemed to have been granted
Correct Answer 60
Your Answer 60

Multiple Choice Multiple Answer
Question What are the major advantages of a Generic Benchmarking Technique?
Correct Answer It is readily transferable , New practices, earlier implemented in an entire
industry can be brought in, giving an organisation an edge over its rivals. ,
Proven systems can be implemented with minimal modification
Your Answer It is readily transferable , New practices, earlier implemented in an entire
industry can be brought in, giving an organisation an edge over its rivals. ,
Proven systems can be implemented with minimal modification

Multiple Choice Multiple Answer
Question Under HRD, name the factors that act as motivating forces
Correct Answer Job enrichment , Informal organisation , Participative management
Your Answer Job enrichment , Informal organisation , Participative management

True/False
Question The final step in manpower planning is to ensure that the supply will match
the demand in future.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Five main phases make up the process of the feedback exercise, name the
PHASE 4-
Correct Answer Data feeding Reports & Analysis
Your Answer Data feeding Reports & Analysis

Multiple Choice Single Answer
Question Under phase 5, what is it that is conducted for two days or more depending
on the number of participants
Correct Answer Workshop
Your Answer Workshop

Multiple Choice Multiple Answer
Question Every HRD system developed by an organisation should be based on the
following elements of HRM. Those are:
60
Correct Answer Suitable compensation plan , Selection of the right people , Good
performance appraisal system
Your Answer Suitable compensation plan , Selection of the right people , Good
performance appraisal system

Multiple Choice Multiple Answer
Question Performance Appraisal directly affects the interpersonal relations which are
really delicate and difficult to maintain, because of heterogenity in the
nature of human beings. It is necessary to follow certain principles like:
Correct Answer Appraise on the basis of representative information , Appraise on the basis
of sufficient information , Appraise on the basis of relevant information
Your Answer Appraise on the basis of representative information , Appraise on the basis
of sufficient information , Appraise on the basis of relevant information

Select The Blank
Question ________ is route to be followed in order to realise vision and overall
purpose.
Correct Answer Strategy
Your Answer Strategy

Multiple Choice Single Answer
Question In an employees organisation the flow of decisions fom the Working
Committee flows to -
Correct Answer President / Secretary of Branch Union
Your Answer President / Secretary of Branch Union

Select The Blank
Question ________ is known not to hold overly one-sided views.
Correct Answer Judgement
Your Answer Judgement

Select The Blank
Question In indian since the liberalisation process in 19991, FDI flows have
developed each year & exports are up by more than ________
Correct Answer 0.5
Your Answer 0.5

Multiple Choice Single Answer
Question Whose study provides that one create appropriate HRD climate only
through good practices.
Correct Answer Abraham
Your Answer Pareek

Multiple Choice Single Answer
Question What can influence the organisation's business goals?
Correct Answer HRD outcomes
Your Answer HRD Strategy

Select The Blank
Question Generally, training need identification forms a part of ________.
Correct Answer Management Appraisal System
61
Your Answer Management Appraisal System

Multiple Choice Multiple Answer
Question Name the basic appraisal qualities:
Correct Answer Action , Judgement , Alertness
Your Answer Action , Judgement , Alertness

Match The Following
Question Correct Answer Your Answer
Need for HRD Audit It attempts to find out the future
HRD needs of the company after
assessing the current HRD
activities & inputs
It attempts to find out the future
HRD needs of the company after
assessing the current HRD
activities & inputs
Limitation of HRD Audit It does not give evaluation of
individuals but focuses on unit
and systems.
It does not give evaluation of
individuals but focuses on unit and
systems.
Definition of HRD Audit It is a comprehensive evaluation
of the current HRD strategies
structure, systems styles and
skills in the business plans of a
company
It is a comprehensive evaluation of
the current HRD strategies
structure, systems styles and skills
in the business plans of a company
Role of HRD Audit in business
improvement
It helps in changes in the styles of
the top management
It helps in changes in the styles of
the top management

True/False
Question An evaluation of where one stands on the basis of their job responsibilities,
leadership, qualities etc will be a good starting point for marketing plans for
success
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Performance counselling should not give a chance in discussion like -
Correct Answer Rewards , Increments , Salaries
Your Answer Increments , Salaries , Rewards

Multiple Choice Multiple Answer
Question What are the general characteristics of Freedom or Independence
competance?
Correct Answer They will like to work at their own place , They will like to choose their
working hours , Free-lance writer & consultants come under this category
Your Answer They will like to work at their own place , They will like to choose their
working hours , Free-lance writer & consultants come under this category

Select The Blank
Question The factors coming under Discipline & Attendance are Time keeping and
________.
Correct Answer Obedience
Your Answer Sincerity

Multiple Choice Single Answer
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Question Name the program which makes supervisor more alert, as it is his
responsibility to rate his subordinates.
Correct Answer Periodic appraisal
Your Answer Yearly appraisal

Multiple Choice Multiple Answer
Question Some problems are inherent in the performance Appraisal System, they are
-
Correct Answer Discrimination , First impression , Central tendency
Your Answer Discrimination , First impression

Select The Blank
Question ________ of more than 1500 managers in Dr. Odiorne's study were found
to be in the Work Horse category
Correct Answer 0.79
Your Answer 0.79

Select The Blank
Question Factor comparison method is regarded as ________ method
Correct Answer complex
Your Answer complex

Multiple Choice Multiple Answer
Question Essentials of effective QC's :-
Correct Answer Prompt approval , Regular communication , Unconditional support
Your Answer Prompt approval , Regular communication , Unconditional support

Multiple Choice Single Answer
Question Name the method where common factors to all the jobs are identified.
Correct Answer Point
Your Answer Point

Multiple Choice Multiple Answer
Question According to Ulrich (1994), today's human resource professionals need to
move towards effectively fulfilling the multiple roles of -
Correct Answer Employee champions who are able to relate to & meet the needs of
employees , Strategic partners , Change agents
Your Answer Employee champions who are able to relate to & meet the needs of
employees , Strategic partners , Change agents

Multiple Choice Single Answer
Question In an organisation initiating career planning what modality would
essentially form the basis for palcement, transfer and rotation?
Correct Answer Career path model
Your Answer Manpower planning model

Select The Blank
Question Business re-engineering often shift the power base, changing the 'command
- and - control' approach to ________.
Correct Answer 'Mobilised -and - enable'
63
Your Answer 'Mobilised -and - enable'

Multiple Choice Multiple Answer
Question The concept of 'quality' underwent numerous refinements, which out of the
following pioneered such refinements?
Correct Answer Deming , Shewhart , Juran
Your Answer Deming , Juran

Multiple Choice Single Answer
Question When employees takes up other occupation & spend more or less 70% of
their time & resources for their business or industrial unit. Second job
activity to this extent may be called as :
Correct Answer Three quarter Moon Lighting
Your Answer Three quarter Moon Lighting

True/False
Question Federation & unions at few levels are managed on the lines of management
of a political body
Correct Answer False
Your Answer True

Multiple Choice Single Answer
Question The key to the whole SSL programme lies in the identification of -
Correct Answer Supervisor's weaknesses
Your Answer Supervisor's leadership skills

Multiple Choice Single Answer
Question Name the system which is simple, less expensive & less time consuming.
Correct Answer Ranking
Your Answer Ranking

Select The Blank
Question In the Development Grade Method of career planning the selected staff for
this grade would remain there only for ________ years
Correct Answer two
Your Answer two

Multiple Choice Multiple Answer
Question List the measures to overcome the HRD problems in India
Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate
economic development , People to practice religious tolerance
Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate
economic development , People to practice religious tolerance

True/False
Question The relationship between good HR practices and organisational
effectiveness is very simple.
Correct Answer False
Your Answer True
64
HR X003

Multiple Choice Multiple Answer
Question The components of a compensation system includes :
Correct Answer Job Evaluation , Job Description , Job Analysis
Your Answer Job Evaluation , Job Description , Job Analysis

True/False
Question The first HRD department in the Indian corporate sector was started in 1975
in Larsen & Toubro (L & T).
Correct Answer True
Your Answer True

Select The Blank
Question A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that
in order to cleen its fiscal dificult ina few year, India needs to out down about
50% of subsidies in ________ goods since it yields only 10% returns
Correct Answer Non-merit
Your Answer Non-merit

Select The Blank
Question The factors coming under Discipline & Attendance are Time keeping and
________.
Correct Answer Obedience
Your Answer Obedience

Multiple Choice Single Answer
Question What is the general principle (as per P.A.S policy of premier) of Assessment
Routes?
Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the 1st
assessor
Your Answer 1st Assessor-immediate superior, 2nd Assessor HR manager

True/False
Question It can be enagued that globalization has reduced poverty in India and China,
home to move that half a billion of the world's poor income group
Correct Answer True
Your Answer True

Select The Blank
Question ________ means providing the employee with necessary tools & authority to
overcome obstacles to achieving goals.
Correct Answer Employee empowerment
Your Answer Employee empowerment

Multiple Choice Single Answer
Question What is the primary objective behind SSL?
Correct Answer To not only measure training supervisors by comparing their performance
with that of several thousand supervisors in other Cos.
Your Answer To objectively measure training needs

Multiple Choice Single Answer
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Question Who is the person who should always remain away from Doppelganger effect.
Correct Answer Chief Executive
Your Answer Chief Executive

Multiple Choice Single Answer
Question What is one of the major reasons for a perceived rise in number of moon -
lights in the coming future?
Correct Answer Change in values & expectations.
Your Answer A change in standard of living

Multiple Choice Multiple Answer
Question Why do most companies want HRD audit?
Correct Answer Change of Leadership , To make HR function business-driven , For growth &
diversification
Your Answer Change of Leadership , To make HR function business-driven , For growth &
diversification

Select The Blank
Question ________ are those who provide competitive advantage to corporations.
Correct Answer People
Your Answer Managers

Multiple Choice Multiple Answer
Question What are the factors that warrant the attention for successful
implementation?
Correct Answer Feedback management , Action planning , Reinforcement of new behaviour
Your Answer Feedback management , Action planning , Feedback analysis

True/False
Question The functioning of federations and unions has its impact on human resources
management of varios industries & organisation
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question The role of which manager must parallel the needs of his changing
organisation.
Correct Answer HR
Your Answer HR

Multiple Choice Single Answer
Question What is the long form of CII?
Correct Answer Confederation of Indian Industry
Your Answer Confederation of Indian Industry

Multiple Choice Single Answer
Question Name one of the components / elements of the flow of decisions in the
Management quadrant :
Correct Answer Sound Industrial relations
66
Your Answer Sound Industrial relations

True/False
Question It is not necessary that the subordinate should feel free to participate without
fear in the process of review & feedback.
Correct Answer False
Your Answer False

Select The Blank
Question Most HRD audit are due to failures of ________.
Correct Answer Implementation
Your Answer Implementation

Select The Blank
Question Under Voluntary retirement scheme income tax benefits for employees who
have accepted the scheme are however , valid only for payouts of upto
________
Correct Answer Rs. 5 lakh
Your Answer Rs. 3 lakh

Multiple Choice Single Answer
Question The liberalization swept through the nation bringing in a new era which
compelled Indian business to value up from shumber & reassess its
assumption. The characterstics were that of
Correct Answer a complete or perish situation
Your Answer an open economy

Multiple Choice Multiple Answer
Question Name the two facters which lead people to work:
Correct Answer Economic , Motivation
Your Answer Economic , Motivation

Select The Blank
Question For closure , if there is no response ( from government ) within ________
permission is deemed to have been granted
Correct Answer 60
Your Answer 90

Select The Blank
Question ________ system stresses on discipline and there is simplicity in the form.
Correct Answer Merit rating
Your Answer Rating scale

True/False
Question The individual with a deep speed insight will not go quickly to the least of a
problem.
Correct Answer False
Your Answer True
67

True/False
Question An employee who is categorised as Dead wood is one who has absolutely no
potential for growth & should be included in a rationalization programme.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Some organisations have successfully experimented with foreign assignment
in the career path model. What are the benefits of this form of assignment?
Correct Answer The individual is tested in an alien environment , He is trained to see the
business in a globle context , Lack of opportunity in our country dosen't come
in the way of career progression
Your Answer The individual is tested in an alien environment , He is trained to see the
business in a globle context , Lack of opportunity in our country dosen't come
in the way of career progression

Select The Blank
Question HRD ________ is in methodology of evaluating various elements of HRD .
Correct Answer Audit
Your Answer Audit

Multiple Choice Single Answer
Question The first HRD department in the Indian corporate sector was started in which
year?
Correct Answer 1975
Your Answer 1975

Multiple Choice Multiple Answer
Question what are the common objections against the treatment of people as assets in
a HRM system
Correct Answer There is no assurance of future benefits , people are not owened by the
organisation , it may not be recognised by tax laws
Your Answer There is no assurance of future benefits , it does not recognise the human
side human side to mgmt side to side to mgt of human resources , people are
not owened by the organisation

Select The Blank
Question Employer has to pay ________ of the basic wages to the employees during
the lay off period
Correct Answer 0.5
Your Answer 0.5

Multiple Choice Multiple Answer
Question Name the three important components in aligning business strategy with HR
practice:
Correct Answer Business Strategy , Human Resource Practices , Organisational Capabilities
Your Answer Business Strategy , Organisational Strategy , Human Resource Practices

True/False
Question Employees feel frustrated due to low specialisation in the work
Correct Answer True
Your Answer True
68

Multiple Choice Single Answer
Question Under the pre-Interview preparation it is useful to note the key points
Correct Answer Paper
Your Answer Paper

Select The Blank
Question The link between sense of reality and ________ is important for proper
understanding of the definition of sense of reality
Correct Answer imagination
Your Answer vision

Multiple Choice Single Answer
Question What is it that Union leader usually do to gain the confidence of its member?
Correct Answer Win something in grievance procedure
Your Answer Challenge management

Match The Following
Question Correct Answer Your Answer
Knowledge of the subject hand
work & a sincere approach
requisites for consumersim one of the roles of the advisory
committee
To divert manufacturing activities
from urban to rural areas
one of the roles of the consumer
councial
a much neglected sphere of the
market
The mechanism of price fixation a much neglected sphere of the
market
one of the roles of the consumer
councial
These are not the days of
indvidualism & unorganisation
unionsim unionsim

True/False
Question Objective of performance appraisal system is to identify the developmental
needs of each employee.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question What were the unmet deliveriables of the economic refructing or what were
its put falls?
69
Correct Answer unmet social objectives , status of small-scale industries , advantage MNC's
had over their Indian compethtions
Your Answer unmet social objectives , reliance on agriculture , status of small-scale
industries

True/False
Question The process of 360 Degree appraisal is broken into two stages - planning,
implementation.
Correct Answer False
Your Answer False

True/False
Question Organisations should pay for the value of the job but not for the value of the
person.
Correct Answer False
Your Answer True

Multiple Choice Multiple Answer
Question Experience has shown HRD audit has tremendous impact on business in
areas like:
Correct Answer strategic Planning , role clarity , Streamlining practices
Your Answer strategic Planning , role clarity , Streamlining practices

Multiple Choice Multiple Answer
Question In order to attain the support of Line Managers many organisations have
formulated Training Committees or Management Development Committee,
membership consists of -
Correct Answer Mostly of Line Managers , The Chief Executive or a very senior managers take
up the role of Chairman , Training Managers is the member-Secretary in such
committee.
Your Answer Supervisory staff for their effective participation in management. , Mostly of
Line Managers , The Chief Executive or a very senior managers take up the
role of Chairman

Multiple Choice Multiple Answer
Question Succession planning is done in three time frames, those are-
Correct Answer Immediate , Intermediate , Long range
Your Answer Immediate , Intermediate , Long range

Select The Blank
Question
________ should reinforce positive behaviour.
Correct Answer
Feedback
Your Answer
Feedback

Multiple Choice Single Answer
Question
The differences in which kind of faiths among the people is hurdle in the HRD
Correct Answer
Religious
Your Answer
70
Religious

True/False
Question
The process of 360 Degree appraisal is broken into two stages - planning, implementation.
Correct Answer
False
Your Answer
False

True/False
Question
It is not necessary that the subordinate should feel free to participate without fear in the process of review
& feedback.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
What are the preparations to be done during pre-interview session by the employer about the employee.-
Correct Answer
Background , Training , Experience
Your Answer
Background , Training , Experience

Multiple Choice Single Answer
Question
Which of the following statements defines Dr. Joseph Juran's philosophy on TQM -
Correct Answer
80% of all quality problems originate from poor management.
Your Answer
80% of all quality problems originate from poor management.

Match The Following
Question
Correct Answer
Your Answer
Dr. Blake and Mouton
Grid Seminars
Grid Seminars
The Interview Methos
In the absence of appraisal system
71
In the absence of appraisal system
The Questionnaire Method
A large target group
A large target group
Dr. George S. Odiorne
HR portfolio matrix (classification Quadrants)
HR portfolio matrix (classification Quadrants)

Select The Blank
Question
Business re-engineering often shift the power base, changing the 'command - and - control' approach to
________.
Correct Answer
'Mobilised -and - enable'
Your Answer
'Mobilised -and - enable'

Multiple Choice Multiple Answer
Question
What were the unmet deliveriables of the economic refructing or what were its put falls?
Correct Answer
unmet social objectives , status of small-scale industries , advantage MNC's had over their Indian
compethtions
Your Answer
reliance on agriculture , status of small-scale industries , advantage MNC's had over their Indian
compethtions

Select The Blank
Question
A fee market economy demands a transparent set of laws and________somthething that the archaic Indian
judical system is ill-equipped tocope with
Correct Answer
quick disposal of litigation
Your Answer
quick disposal of litigation

Multiple Choice Single Answer
Question
What is that describes the duties of the job, authority relationship, skills requirement, conditions of work
etc.
72
Correct Answer
Job analysis
Your Answer
Job analysis

Select The Blank
Question
________ are first established on the basis of job information derived from job ananysis.
Correct Answer
Grades
Your Answer
Grades

Multiple Choice Multiple Answer
Question
What are the uses of the ' Balanced Score Card' as a strategic management system?
Correct Answer
It is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhance
strategic feedback and learning curves.
Your Answer
It is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhance
strategic feedback and learning curves.

True/False
Question
It can be enagued that globalization has reduced poverty in India and China, home to move that half a
billion of the world's poor income group
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ leads to conflict between various departments is a functional organisation
Correct Answer
The lack of appreciation for the constraints of other department
Your Answer
The lack of appreciation for the constraints of other department

Multiple Choice Multiple Answer
Question
Name the steps that develop strategic framework for HRD
Correct Answer
Realistic employee development , Measurable employee development , Well costed employee development
Your Answer
Well costed employee development , Realistic employee development , Measurable employee development

Multiple Choice Multiple Answer
Question
73
What are the main issues stressed out throughout the workshop?
Correct Answer
Openness to feedback , Developmental attitude
Your Answer
Openness to feedback , Developmental attitude , Organisational attitude

Multiple Choice Single Answer
Question
Under the pre-Interview preparation it is useful to note the key points
Correct Answer
Paper
Your Answer
Paper

Select The Blank
Question
________ of managers assessed in the same study were positioned in the "Stars" category.
Correct Answer
0.15
Your Answer
0.15

Multiple Choice Multiple Answer
Question
Under the appraisal panel which are the qualities that can achieve good results despite the difficulties
inherent in the potential appraisal:
Correct Answer
Creative imagination , Sense of reality , Effective leadership
Your Answer
Creative imagination , Sense of reality , Effective leadership

Multiple Choice Single Answer
Question
When employees spend half of the time and / or resources available to them on a second job / occupation
for luxuries / comforts it is known as :
Correct Answer
Half Moon lighting
Your Answer
Half Moon lighting

Select The Blank
Question
The factors coming under Discipline & Attendance are Time keeping and ________.
Correct Answer
Obedience
Your Answer
Obedience

Select The Blank
Question
74
Good relationships ideally does not mean a "goodie goodie" relationship, it should be based on mutual
respect & should be ________
Correct Answer
Functional & objective
Your Answer
Functional & objective

Multiple Choice Single Answer
Question
Which system emphasis a lot on the need to motivate people
Correct Answer
Human Resourse Development
Your Answer
Human Resourse Development

True/False
Question
Depending on the career path model of managers, some specialised training inputs are given at predetermined
times to make him more handling the new higher assignment
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Every employee also has a succession plan to him, which is also known as -
Correct Answer
Shadow planning
Your Answer
Career planning

Select The Blank
Question
Some organisations use ________ & committee management as techniques of training & devlopment for
flexitime systems
Correct Answer
Job rotation
Your Answer
Job rotation

True/False
Question
The reviewer has the prime role of recording major appraisal details.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
75
Name the type of questions hindering communication
Correct Answer
Testing
Your Answer
Testing

True/False
Question
HRD should be series of adhoc decisions and practices.
Correct Answer
False
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Essentials of a good Appraisal Plan
Relating scales should be constructed adequately and in accordance with the objectives.
Provision of feedback to subordinates to know where they stand.
Definition of Performance Appraisal
It is a systematic, orderly and objective method of evaluating the present and potential utility of employees
to the organisation.
It is a systematic, orderly and objective method of evaluating the present and potential utility of employees
to the organisation.
Objectives of Performance Appraisal
Provision of feedback to subordinates to know where they stand.
Relating scales should be constructed adequately and in accordance with the objectives.
Feature of Performance Appraisal
It is totally different from job evaluation as well as merit rating.
It is totally different from job evaluation as well as merit rating.

Multiple Choice Single Answer
76
Question
After which stage many good organisation in India have entered a competitive phase
Correct Answer
Liberalisation
Your Answer
Liberalisation

Multiple Choice Single Answer
Question
Name the program which makes supervisor more alert, as it is his responsibility to rate his subordinates.
Correct Answer
Periodic appraisal
Your Answer
Periodic appraisal

Multiple Choice Multiple Answer
Question
HRD process variable include -
Correct Answer
Role clarity , Work planning , Better communication
Your Answer
Role clarity , Work planning , Better communication

Multiple Choice Single Answer
Question
What is the primary objective behind SSL?
Correct Answer
To not only measure training supervisors by comparing their performance with that of several thousand
supervisors in other Cos.
Your Answer
To not only measure training supervisors by comparing their performance with that of several thousand
supervisors in other Cos.

Select The Blank
Question
The whole process of conducting a 360 - Degree Feedback process in any Organisation could last about
________.
Correct Answer
One & half to about 3 months
Your Answer
One & half to about 3 months

Multiple Choice Multiple Answer
Question
Despite what problems faced, India managed to implement economic restructing?
Correct Answer
inbalanced wealth distribution , inefficient services , clootic political scenario
Your Answer
inbalanced wealth distribution , reduadont brueaoracy , clootic political scenario
77

Multiple Choice Multiple Answer
Question
According to shroff (1995) the government needs to foucs on three areas which are likely to inpute the
effective implementation of the economic policy, they are
Correct Answer
Inadequate institutional reform , the speed and sequence of reform measures , Inadequacies in the
communication & political management of there measures
Your Answer
the speed and sequence of reform measures , lack of directional support , Inadequacies in the
communication & political management of there measures

True/False
Question
The modern HR function has HRD at its core.
Correct Answer
True
Your Answer
True

True/False
Question
When individual job description and grade description do not match well, the evaluators classify the job
using their subjective judgement.
Correct Answer
True
Your Answer
False

True/False
Question
HR stands for Human Resourse Strategies
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Name one of the steps to design a performance appraisal plan.
Correct Answer
Establish performance standards
Your Answer
Establish performance standards

Multiple Choice Multiple Answer
Question
Name the process in the development of managerial personnel.
Correct Answer
Performance planning , Performance appraisal , Coaching
Your Answer
Performance planning , Performance appraisal , Coaching
78

Multiple Choice Multiple Answer
Question
What are aims & objectives of HRA?
Correct Answer
Increase manarginal awarness of human resourcess , Developing new meaure of effective manpower
utilzation . , Enabling a longer time horzon for planning & budgeting .
Your Answer
Increase manarginal awarness of human resourcess , Developing new meaure of effective manpower
utilzation . , Enabling a longer time horzon for planning & budgeting .

Multiple Choice Multiple Answer
Question
What are the major advantages of a Generic Benchmarking Technique?
Correct Answer
It is readily transferable , New practices, earlier implemented in an entire industry can be brought in, giving
an organisation an edge over its rivals. , Proven systems can be implemented with minimal modification
Your Answer
It is readily transferable , New practices, earlier implemented in an entire industry can be brought in, giving
an organisation an edge over its rivals. , Proven systems can be implemented with minimal modification

Multiple Choice Multiple Answer
Question
Participation of Mgmt in federations & unions at all levels helps to -
Correct Answer
Strength the trade union movement , maintain Industrial harmony , Develop sound human relations
Your Answer
maintain Industrial harmony , Develop sound human relations

Multiple Choice Single Answer
Question
What was the key essential objective of the changed economic policy at the global level
Correct Answer
to integrate the Indian economy with the world economy,
Your Answer
to integrate the Indian economy with the world economy,
HRM assgn:14: Petrina

Multiple Choice Single Answer
Question Name the Questions which enable the superior to verify that he has correctly heard.
Correct Answer Paraphrasing
Your Answer Paraphrasing

Select The Blank
Question Factor comparison method is regarded as ________ method
Correct Answer complex
Your Answer complex

Multiple Choice Single Answer
79
Question Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development

Multiple Choice Multiple Answer
Question What are the areas where the auditors should physically visit the workplace?
Correct Answer Canteens , Living colony , Training rooms
Your Answer Canteens , Training rooms

Select The Blank
Question In indian since the liberalisation process in 19991, FDI flows have developed each year
& exports are up by more than ________
Correct Answer 0.5
Your Answer 0.5

Multiple Choice Multiple Answer
Question Under the point method, key jobs are selected, each sub factor is then defined in the
order of importance preferable along a scale, factors generally considered are:
Correct Answer Skill , Efforts , Accountability
Your Answer Skill , Efforts , Accountability

Select The Blank
Question A strong ________ can have a lasting effect and provide sustenance to an organisation.
Correct Answer Culture
Your Answer Culture

Multiple Choice Single Answer
Question What is concerned with developing a pool of candidates in line with the human
resources plan
Correct Answer Recruitment
Your Answer Recruitment

Select The Blank
Question For closure government permission is required at least ________ days before the
intended closure
Correct Answer 90
Your Answer 90

True/False
Question Objective of performance appraisal system is to identify the developmental needs of
each employee.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question what are the common objections against the treatment of people as assets in a HRM
system
Correct Answer There is no assurance of future benefits , people are not owened by the organisation , it
may not be recognised by tax laws
80
Your Answer There is no assurance of future benefits , people are not owened by the organisation , it
may not be recognised by tax laws

Select The Blank
Question A________ having openness, trust, authenticity as its bed rock is highly suitable for 360
- degree appraisal.
Correct Answer Culture
Your Answer Culture

Multiple Choice Single Answer
Question How can management representatives essentially help employees' organisations?
Correct Answer Formulation of plans & providing information
Your Answer Formulation of plans & providing information

Match The Following
Question Correct Answer Your Answer
Job analysis It is one of the job evaluation
process which finds out relevant
facts.
It is one of the job evaluation
process which finds out relevant
facts.
Non-quantitative job evaluation
category.
Simple ranking and grading are
palced under such category.
Simple ranking and grading are
palced under such category.
Quantitative job evaluation Point system and factor
comparison methods are placed
under such category.
Point system and factor
comparison methods are placed
under such category.
The beneficiaries to business firms
by job evaluation
It enables Cos. to get data in local
wage surveys to establish job
classification.
It enables Cos. to get data in local
wage surveys to establish job
classification.

Select The Blank
Question ________ manpower plan need the involvement of top management as well as HR
exports.
Correct Answer Strategic
Your Answer Long-term

Multiple Choice Single Answer
Question Which kind of appraisal done seperately will provide feedback on the potential of these
managers.
Correct Answer Potential appraisal
Your Answer Potential appraisal

Multiple Choice Single Answer
Question What are to be proccessed at a central place of the administrator
Correct Answer Questionniares
Your Answer Questionniares
81

Multiple Choice Multiple Answer
Question Job performance refers to :-
Correct Answer The actual achievements compaired with the objectives of the job.
Your Answer The actual achievements compaired with the objectives of the job.

Select The Blank
Question Where the firm pats the proposed changes into practice is called ________ stage.
Correct Answer Implementation
Your Answer Implementation

True/False
Question Politician as the custodian of the nation has the responsibility to protect the interest of
all the parties envolved in the process of organisation
Correct Answer False
Your Answer False

Match The Following
Question Correct Answer Your Answer
Concept suggested by Elliot
Jecques.
It takes into account the various
key factors that will tell the
overall performance of a job.
It takes into account the various
key factors that will tell the overall
performance of a job.
Job Factors enumerated as : Effort, responsibility, skill, working
conditions
Effort, responsibility, skill, working
conditions
Wage survey : It places all evaluated jobs
according to point in terms of
money.
It places all evaluated jobs
according to point in terms of
money.
Designing wage structure : Similar jobs are grouped and
treated as a job class.
Similar jobs are grouped and
treated as a job class.

Multiple Choice Multiple Answer
Question Name the steps that develop strategic framework for HRD
Correct Answer Realistic employee development , Measurable employee development , Well costed
employee development
Your Answer Realistic employee development , Measurable employee development , Well costed
employee development

True/False
Question Eight members is considered to be the norm as to the no. of members constituting a
QCCorrect
Answer True
Your Answer True

True/False
Question HR stands for Human Resourse Strategies
Correct Answer False
Your Answer False

Select The Blank
Question ________ are the visible amounts given for fertilizers export promotion, etc.
82
Correct Answer Explicit subsidies
Your Answer Explicit subsidies

True/False
Question Majority of the disputes in industries are related to the problem of wages, salaries &
benefits
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Why do employees adopt proxy system ? In order to improve
Correct Answer to their social status , their economic status , their psychological status
Your Answer their economic status , their psychological status , their psychological well being

Multiple Choice Single Answer
Question Which kind of literature identifies a number of systems & subsystems?
Correct Answer HRD
Your Answer HRD

Multiple Choice Single Answer
Question One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity

Multiple Choice Multiple Answer
Question In an interview Method of Training Need identification, what do the Questions asked
need to outline?
Correct Answer Inputs expected from the Training Department , To prove weakness & strengths of
individuals , Opportunities available to overcome such weaknesses.
Your Answer Inputs expected from the Training Department , To prove weakness & strengths of
individuals , Opportunities available to overcome such weaknesses.

True/False
Question If the assessee is transferred after Feb. the immediate superior will complete the
appraisal as at 31st Aug.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Name the technique used by the point system and factor comparison system to list the
job.
Correct Answer Quantitative
Your Answer Quantitative

Multiple Choice Multiple Answer
Question Name the internal operational measures dealing with how well HR practices are
designed and delivered:
Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HR
professionals to employee population.
Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HR
professionals to employee population.
83

Select The Blank
Question The role of the organisation in career planning is to introduce & strengthen systems to
ensure ________ of employees
Correct Answer Career Progression
Your Answer Career Progression

Multiple Choice Single Answer
Question Pfeffer (1998) has identified seven dimensions of successful organisations, name one of
them.
Correct Answer Employment security
Your Answer Employment security

True/False
Question The relationship between good HR practices and organisational effectiveness is very
simple.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Name the factors which come under ' Career System' that is component system of HRD:
Correct Answer Career planning , Career development , Potential appraisals
Your Answer Career planning , Career development , Potential appraisals

True/False
Question Giving a business group exposure when the boss goes on long leave, or long training etc
is a good mechanism of career planning
Correct Answer False
Your Answer False

True/False
Question Trade union is a group of two people who come to strengthen their bargaining position.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question In an organisation initiating career planning what modality would essentially form the
basis for palcement, transfer and rotation?
Correct Answer Career path model
Your Answer Career path model

True/False
Question Organizations gear most of their management succession activities to the immediate
past.
Correct Answer False
Your Answer False

Select The Blank
Question A major reason for resistance to re-engineering is a challenge to the existing ________.
84
Correct Answer hierarchy
Your Answer hierarchy

Multiple Choice Single Answer
Question What is it that Moon-lighting by employees, if extensively part taken, affect Human
Resource Manager in the future adversely?
Correct Answer Disharmony in individual & organisational goal balance.
Your Answer Disharmony in individual & organisational goal balance.

Multiple Choice Single Answer
Question The differences in which kind of faiths among the people is hurdle in the HRD
Correct Answer Religious
Your Answer Religious

Multiple Choice Multiple Answer
Question Name the two facters which lead people to work:
Correct Answer Economic , Motivation
Your Answer Economic , Motivation

Select The Blank
Question ________ are first established on the basis of job information derived from job
ananysis.
Correct Answer Grades
Your Answer Grades
HRM Assgn:13: GRACE

Select The Blank
Question Expenses incurred by a firm on recruitment , training & devlopment of
employees are treated as ________
Correct Answer Current costs
Your Answer Over head costs

Multiple Choice Multiple Answer
Question The HRD outcomes can influence the organisation's business goals which
may be in terms of -
Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders
Your Answer Satisfied customers , Satisfied stockholders , Higher productivity

Select The Blank
Question Most HRD audit are due to failures of ________.
Correct Answer Implementation
Your Answer Implementation

Multiple Choice Multiple Answer
Question According to Ulrich (1994), today's human resource professionals need to
move towards effectively fulfilling the multiple roles of -
Correct Answer Employee champions who are able to relate to & meet the needs of
employees , Strategic partners , Change agents
85
Your Answer Employee champions who are able to relate to & meet the needs of
employees , Strategic partners , Change agents

Multiple Choice Multiple Answer
Question For each participant, a schedule is kept regarding the feedback he has been
getting, for every questionnair that is received , what is it that is included -
Correct Answer The name of the participant to whom it is addressed , The working
relationship of the rater is recorded throughout the exercise.
Your Answer The name of the participant to whom it is addressed , The working
relationship of the rater is recorded throughout the exercise.

Select The Blank
Question While evaluating ________ jobs, where nature of work is difficult to be
expressed in quantifiable numbers.
Correct Answer manegerial
Your Answer workers

True/False
Question Successful HR departments will focus on motivational performance .
Correct Answer False
Your Answer True

Multiple Choice Single Answer
Question At a US based industrial design firm there is no position as a head or chief,
instead, importance is given to hiring the right people for the rights. This
policy emulates which concept?
Correct Answer Self actualization at the work place.
Your Answer Self actualization at the work place.

Multiple Choice Multiple Answer
Question Name the various HRD values like :
Correct Answer Openness , Trust , Autonomy
Your Answer Openness , Trust , Autonomy

Multiple Choice Multiple Answer
Question The scheme of participation of consumer representative is impracticable,
difficult & not feasible in the present circumstancess owing to
Correct Answer illetracy levels , possible opposition from empoyees & then unions ,
Negligence on part of the consumer
Your Answer illetracy levels , possible opposition from empoyees & then unions

Multiple Choice Single Answer
Question What is concerned with developing a pool of candidates in line with the
human resources plan
Correct Answer Recruitment
Your Answer Training

Select The Blank
Question The ________ provides funds to meet the compensation & training
expenditure of retrenched workers.
Correct Answer National Renewal Grant Fund
Your Answer Employment - Retirement Fund

Multiple Choice Single Answer
86
Question T. Thomas said," I became chairman of this company in 1973 at the age of
45". Name the company.
Correct Answer Hindustan Level
Your Answer Hindustan Level

Select The Blank
Question Ulrich (1994) says:The idea of utilising human resource as aa strategic
business partner is still at a level of ________ rather than reality.
Correct Answer Rhetoric
Your Answer infancy

True/False
Question As per the Human Developent balance sheet, 1997, 45 million children
were out of promary school in 1995
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Name one of the processes of job evaluation
Correct Answer Select the method
Your Answer Ranking system

True/False
Question The degree to which an individual possess the innate quality of breath of
mind is the most direct indication of the individual's ultimate potential.
Correct Answer True
Your Answer False

Multiple Choice Single Answer
Question How would human resource management be used as a business
development tool?
Correct Answer Infusing professionalism & dynamism
Your Answer Infusing professionalism & dynamism

Multiple Choice Single Answer
Question On what grounds are training sessions normally criticised?
Correct Answer Trainers conduct the programme on the basis of what they know rather
than what the trainees need
Your Answer They do not provide overall rounding of the individual

True/False
Question Federation & unions at few levels are managed on the lines of management
of a political body
Correct Answer False
Your Answer True

True/False
Question It is very easy to write grade description, as the number of jobs increases.
Correct Answer False
87
Your Answer False

Multiple Choice Single Answer
Question One of the importance of HRD is
Correct Answer Role clarity
Your Answer Appraisal clarity

Select The Blank
Question In ________ company, there is no sophisticated or detailed manpower
planning done covering the current and future needs of the entire
organisation.
Correct Answer LARSEN & TUBRO LTD.
Your Answer Sandoz (India) ltd.

Select The Blank
Question ________ phase involves generating confidence in the employee to open
up and frankly share his perceptions, feeling etc.
Correct Answer Rapport building
Your Answer Rapport building

Multiple Choice Multiple Answer
Question Besides rasing prices, consumers are also victmized by the producess &
trades by way of
Correct Answer adulteration , poisoning , under weightage
Your Answer adulteration , under weightage

Multiple Choice Single Answer
Question Why is it that trade union leaders, particularly those connected with
political parties may strongly oppose management participation in Trade
Union? Because they are of the views that -
Correct Answer Their influence is decelerated among the members.
Your Answer Their influence is decelerated among the members.

Multiple Choice Single Answer
Question What is step1 / phase1 of a 360 degree Feedback approach?
Correct Answer Orientation
Your Answer Orientation

Multiple Choice Multiple Answer
Question Name the three aspects of manpower planning:
Correct Answer Who should plan? , Planning for whom , Timing for plam
Your Answer Who should plan? , Planning for whom , Timing for plam

Match The Following
Question Correct Answer Your Answer
The monitoring stage The firm checks the new system
against strategy.
The firm checks the new system
against strategy.
The clarification stage The firm identifies and confirms The firm identifies and confirms the
88
the overall business direction. overall business direction.
The assessment stage The firm calculates the cost of
investment on the human capital
and the value placed by
employees on this investment.
The firm calculates the cost of
investment on the human capital
and the value placed by employees
on this investment.
The design stage The firm plans the proposed
changes into practice.
The firm plans the proposed
changes into practice.

Match The Following
Question Correct Answer Your Answer
Effective leadership Excellent relationship skills. Excellent relationship skills.
Analytical power The ability to reformulate an
apparantly complicated problem
into workable units.
The ability to reformulate an
apparantly complicated problem
into workable units.
Creative Imagination This requires vision to provide
alternatives on which future can
be based.
This requires vision to provide
alternatives on which future can be
based.
Sense of reality The person will be able to
maintain objective approach to
situation in which own personal
involvement is considerable.
The person will be able to maintain
objective approach to situation in
which own personal involvement is
considerable.

Multiple Choice Single Answer
Question Retrenchment procedures are governed what method of Accounting?
Correct Answer LIFO
Your Answer LIFO

Multiple Choice Multiple Answer
Question On recruitment, clarification are sought on which kind of issues?
Correct Answer Strategies of finding new talent. , Opening expected in the next five years.
, Current system of recruitment.
Your Answer Strategies of finding new talent. , Current system of recruitment.

Select The Blank
Question ________ is route to be followed in order to realise vision and overall
purpose.
Correct Answer Strategy
Your Answer Strategy

Multiple Choice Single Answer
Question What is the act of taking up part time job or business or industrial unit
simultaneously with that of the original job?
Correct Answer Moon-lighting
89
Your Answer Moon-lighting

Multiple Choice Single Answer
Question Conventionally Personnel Managers & Manpower Development Managers
took what form of approach for the development of human resource?
Correct Answer Manufacturing approach
Your Answer "Walk about approach"

True/False
Question Monitoring and Follow-up follows the distribution of questionnaires to all
assessors.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Western and Third World Studies of organisational excellence indicate
major keys to organisational excellence , those are -
Correct Answer Mission , Goals , Policies
Your Answer Mission , Policies , Rewards

True/False
Question The benefit of job evaluation is that it lays down the foundation for a
rational wage structure
Correct Answer True
Your Answer True

True/False
Question Some employees may not like flesibility in horizontal movement from one
job to another
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question If employee fedrations & unious are mismanaged they-
Correct Answer Disrtub the smooth functioning & growth of organisations , affect industrial
peace , affect effective management of personnel
Your Answer Disrtub the smooth functioning & growth of organisations , affect industrial
peace , affect effective management of personnel

Select The Blank
Question The________ can be made using a checklist of questions
Correct Answer Observation
Your Answer Questionnaire method

True/False
Question Potential refers to the likelihood of the job holder making a future
contribution to the employing organisation.
Correct Answer True
Your Answer True

Select The Blank
90
Question For closure , if there is no response ( from government ) within ________
permission is deemed to have been granted
Correct Answer 60
Your Answer 90

Select The Blank
Question Analysis of ________ data can give a lot of insights into the HRD assets
and liabilities of the company
Correct Answer Secondary
Your Answer Quantitative

True/False
Question An employee sponsor, the HR manager plays an integral role in
organisational success.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question How does the people in the organisation take feedback seriously and try to
benefit from the same?
Correct Answer The candidate is desirous to be better , The candidate has an attitude for
healthy competition , The candidate is desirous of knowing himself through
the eyes of others.
Your Answer The candidate is desirous to be better , The candidate has an attitude for
healthy competition , The candidate is desirous of knowing himself through
the eyes of others.
HRM assgn:12: Vikas

True/False
The functioning of federations and unions has its impact on human resources management of varios
industries & organisation
Correct Answer True

Multiple Choice Multiple Answer
Question Name the three important components in aligning business strategy with HR practice:
Correct Answer Business Strategy , Human Resource Practices, Organisational Capabilities

Multiple Choice Single Answer
Question The 'Zero defects' concept emphasizing adherence to quality requirements and employee
motivation was prompted by -
Correct Answer Crosby

Multiple Choice Single Answer
Question TISCO is one Indian Organisation which, historically, has taken the lead in following a
proactive approach to progressive personnel policies. In which year did TISCO induce an eight hour
workday?
Correct Answer 1912

Select The Blank
Question The process of analysing jobs from which job descriptions are developed are called ________.
Correct Answer Job Analysis

True/False
Question The diamensions of the Human Resources portfolio matrix do not have the same form as for
product & market portfolio.
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Correct Answer False

Select The Blank
Question Under ________ method jobs are arranged from highest to lowest, in order of their value to
the organisation.
Correct Answer ranking

True/False
Question As per the Human Development Balance sheet, 1997 30% of the total population (world) lives
in abolute poverty
Correct Answer False

True/False
Question The first HRD department in the Indian corporate sector was started in 1975 in Larsen &
Toubro (L & T).
Correct Answer True

Multiple Choice Multiple Answer
Question What are the main issues stressed out throughout the workshop?
Correct Answer Openness to feedback , Developmental attitude

Match The Following
Question Correct Answer Your Answer
1) Job knowledge defined in Appraisal form Ability to consider the extent and depth of demonstrated
technical and professional competence. Ability to consider the extent and depth of demonstrated
technical and professional competence.
2) Decision - making defined in the appraisal form Ability to analyse relevant facts, evaluate various
alternatives. Ability to analyse relevant facts, evaluate various alternatives.
3) Communicating defined in the appraisal form Ability to consider clarity and precision of verbal and
written _expression of ideas and feelings. Ability to analyse completion of the factual data

True/False
Question HRD audit can also be used against the HRD department
Correct Answer True

Select The Blank
Question For closure , every worker is to be compensated with ________ average pay for every year of
service completed
Correct Answer 15 days

True/False
Question Employees at present need more freedom & autonomy in doing the work
Correct Answer True

Select The Blank
Question The major issue to be resolved while framing ________ philosophy is whether to promote
largely from whithin the organisation or to hire people from outside at all levels.
Correct Answer Recruitment

True/False
Question A major beneficiary of liberalization and consequently competition not been the consumer …..
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But the inustry
Correct Answer False

Select The Blank
Question Union leaders at different levels & at federatoins are elected on ________
Correct Answer democratic principle

Multiple Choice Single Answer
Question What is concerned with developing a pool of candidates in line with the human resources plan
Correct Answer Recruitment

Multiple Choice Single Answer
Question HR managers to gurantee their viability need to think themselves as -
Correct Answer Strategic partners

Multiple Choice Single Answer
Question While Trade Unions have their own approach to the problem; what is the role played by
management in fostering a close understanding between each other?
Correct Answer It's own approach to problem solving technique

True/False
Question Depending on the career path model of managers, some specialised training inputs are given
at pre-determined times to make him more handling the new higher assignment
Correct Answer True

True/False
Question The HRD programmes fail due to poverty, social injustice.
Correct Answer True

Select The Blank
Question Generally, training need identification forms a part of ________.
Correct Answer Management Appraisal System

Multiple Choice Single Answer
Question What was the expenditure of the States on human resource development in 1992-93 ?
Correct Answer Rs 1,29,020 million

Select The Blank
Question In one organisation the joke making rounds was that managers came in vertically and went
out ________
Correct Answer Horizontally

Multiple Choice Single Answer
Question In the future what sort of organisations would provide expert advice & consultancy & further
will also supply human resources for executing their projects.
Correct Answer Employee leasing

Multiple Choice Single Answer
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Question In an employees organisation the flow of decisions from the President / Working President
flows to -
Correct Answer General Secretary

Multiple Choice Single Answer
Question One of the importance of HRD is
Correct Answer Role clarity

Multiple Choice Single Answer
Question Name the person who lacks the other basic qualities can lead others in the wrong direction.
Correct Answer Leader

Multiple Choice Multiple Answer
Question Experience has shown HRD audit has tremendous impact on business in areas like:
Correct Answer strategic Planning , role clarity , Streamlining practices

Multiple Choice Multiple Answer
Question Under the 'Point rating system' name the important steps mentioned:
Correct Answer Construction of the yardsticks , Wage survey, Designing wage structure.

Select The Blank
Question Some organizations use ________ & committee management as techniques of training &
development for flextime systems
Correct Answer Job rotation

Select The Blank
Question Employer has to pay ________ of the basic wages to the employees during the lay off period
Correct Answer 0.5

Multiple Choice Single Answer
Question What is it that good HR practices can build?
Correct Answer Competencies

Match The Following
Question Correct Answer Your Answer
1) Indian subsidies P. Chidambaram P. Chidambaram
2)India's backwardness in human development Primary reasons why economic growth has no impact on
the level of the ordinary people Primary reasons why economic growth has no impact on the level of the
ordinary people
3) Child labour poor quality of primary & secondary education poor quality of primary & secondary
education
4) Reforms to be an integrated process peacemeal measures do not achieve deliveries in terms of poverty
Narasimha Rao

Multiple Choice Multiple Answer
Question The concept of 'quality' underwent numerous refinements, which out of the following
pioneered such refinements?
Correct Answer Deming , Shewhart , Juran

Multiple Choice Single Answer
Question Why is it found that federations & Unions constitute an important & crucial wing of an
organisation?
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Correct Answer If mismanaged they affect industrial peace

Multiple Choice Single Answer
Question The differences in which kind of faiths among the people is hurdle in the HRD
Correct Answer Religious

True/False
Question A strong framework of HRM policy and systems is essential for the development and
implementation of HRD strategy.
Correct Answer True

Multiple Choice Single Answer
Question When employees spend half of the time and / or resources available to them on a second job
/ occupation for luxuries / comforts it is known as :
Correct Answer Half Moon lighting

Multiple Choice Single Answer
Question Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development

Select The Blank
Question ________ is a difficult exercise, therefore it should be done with care.
Correct Answer Potential appraisal
LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer
Question Highly successful functional benchmarking models developed by the
Japenese have been adopted the world over. Name some of Matsushita's
Systems of benchmarking?
Correct Answer System of divisions (Profit centres) within a centralized banking system , Just
in Time (JIT) , Point of Sale (POS) system
Your Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profit
centres) within a centralized banking system

Multiple Choice Multiple Answer
Question what is the role played by management representatives while Participating in
traade unions adminstration?
Correct Answer Advisory , monitoring information , providing ideas and opinions
Your Answer Advisory , monitoring information , providing ideas and opinions

Multiple Choice Multiple Answer
Question What are the objectives of a quality control programme?
Correct Answer Improvement in standard of goods with very little increase in cost of
production , Improvement in minimizing wastages. , Conformance with
desired standards.
Your Answer Improvement in standard of goods with very little increase in cost of
production , Improvement in minimizing wastages. , Conformance with
desired standards.

Select The Blank
Question A major reason for resistance to re-engineering is a challenge to the existing
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________.
Correct Answer hierarchy
Your Answer hierarchy

Multiple Choice Multiple Answer
Question Ranking system measures each job in comparison with other jobs in terms of
the relative importance of the following factors:
Correct Answer Supervision & leadership , Co-operation & association outside the line of
authority , Probability & consequences of errors
Your Answer Supervision & leadership , Co-operation & association outside the line of
authority , Probability & consequences of errors

Select The Blank
Question Under ________ method jobs are arranged from highest to lowest, in order
of their value to the organisation.
Correct Answer ranking
Your Answer ranking

Multiple Choice Multiple Answer
Question What kind of Grading must be brought to the notice of the vice-president of
the Company.
Correct Answer Excellent , Poor
Your Answer Excellent , Poor

Multiple Choice Single Answer
Question Retrenchment procedures are governed what method of Accounting?
Correct Answer LIFO
Your Answer LIFO

True/False
Question Flexitime works better when the employees have self-determination
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Which management is committed adequately to competency building through
multi - rater feedback -
Correct Answer Top
Your Answer Middle

Multiple Choice Single Answer
Question The capacity to take considerable responsibility, ability to influence and
control others and skills in problem solving primarily show :
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Correct Answer Managerial competence
Your Answer Managerial competence

Multiple Choice Single Answer
Question What can influence the organisation's business goals?
Correct Answer HRD outcomes
Your Answer HRD outcomes

Multiple Choice Multiple Answer
Question What are the key characteristics / features of a Human Resource Audit.
Correct Answer Employee competency check list , Evaluation by HR department in
conjunction with internal customers. , To find the competency gap
Your Answer Employee competency check list , Evaluation by HR department in
conjunction with internal customers. , To find the competency gap

Select The Blank
Question Employer has to pay ________ of the basic wages to the employees during
the lay off period
Correct Answer 0.5
Your Answer 0.5

Select The Blank
Question ________ is known not to hold overly one-sided views.
Correct Answer Judgement
Your Answer Judgement

Multiple Choice Single Answer
Question How many numbers of phases make up the process of the feedback?
Correct Answer 5
Your Answer 5

Multiple Choice Single Answer
Question Why is it that management should take extra care while framing personnel
policies, especially where an employees organisation does exist?
Correct Answer Federations are eveready to challenge management action, particularly with
respect to promotions, transfers, seniority
Your Answer Federations are eveready to challenge management action, particularly with
respect to promotions, transfers, seniority

Multiple Choice Multiple Answer
Question What are the prerequisites for the perfect functioning of management
participation in trade unions
Correct Answer The union should be well organised with sounds rules , the coverage of items
for discussion & participation should be pre -set , both parties should have
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implicit faith in information supplied by the other
Your Answer The union should be well organised with sounds rules , the coverage of items
for discussion & participation should be pre -set , both parties should have
implicit faith in information supplied by the other

Select The Blank
Question The national renewal fund is administered by the department of industrial
development. The NRF was proposed to have a corpus of ________ which
would be contributed from budgetory support
Correct Answer Rs. 2000 crores
Your Answer Rs. 2000 crores

Multiple Choice Single Answer
Question The birth of the quality control movement in Japan took place in the early -
Correct Answer 1960's
Your Answer 1960's

True/False
Question The functioning of federations and unions has its impact on human resources
management of varios industries & organisation
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question What is the concept of groups of employees working towards different goals
with little knowledge of other functions or understanding of overall goals of
the organisation?
Correct Answer Compartmentalisation
Your Answer De-centralisation

Select The Blank
Question ________ system stresses on discipline and there is simplicity in the form.
Correct Answer Merit rating
Your Answer Grading rating

True/False
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Question Federations & unions constitute not only a part of organisations but also an
important and crucial wing of them
Correct Answer True
Your Answer True

True/False
Question If the assessee is transferred after Feb. the immediate superior will complete
the appraisal as at 31st Aug.
Correct Answer False
Your Answer False

Match The Following
Question Correct Answer Your Answer
The ultimate goal of all job
related training.
Long-term improvement. Long-term improvement.
Problem children High potential Walkabout challenges
Concentration of
developmental activities on
certain categories
Gets the best results Gets the best results
Creativity & Practical skills Walkabout challenges High potential

True/False
Question At Intel the Work Force Solution Company (WFS) was framed & given
monopoly over business process.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Federations may invite the management's representatives to participate in
working committee meetings. Who would the unions at Plant level / Shop
level essentially invite?
Correct Answer Representatives from line & personnel department.
Your Answer Representatives from line & personnel department.

Select The Blank
Question On the basis of job elements and organisational demand an appropriate
________ of job evaluation should be selected.
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Correct Answer method
Your Answer method

Multiple Choice Single Answer
Question The questionnaire has over 250 items and requires about how may minutes
to complete
Correct Answer 90 minutes
Your Answer 90 minutes

Select The Blank
Question ________ should reinforce positive behaviour.
Correct Answer Feedback
Your Answer Feedback

True/False
Question The benefit of job evaluation is that it lays down the foundation for a rational
wage structure
Correct Answer True
Your Answer True

True/False
Question The Asian Institute of Management have introduced a unique course called
"Managerial Walkabout". The idea of the course came from Prof. M. Gibbons
of Simon Fraser University, British Columbia.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Under the grading system, name the separate geades included:
100
Correct Answer Office , Clerical , Managerial
Your Answer Office , Clerical , Managerial

Multiple Choice Single Answer
Question Name one of the processes of job evaluation
Correct Answer Select the method
Your Answer Select the method

Multiple Choice Multiple Answer
Question Every HRD system developed by an organisation should be based on the
following elements of HRM. Those are:
Correct Answer Suitable compensation plan , Selection of the right people , Good
performance appraisal system
Your Answer Suitable compensation plan , Selection of the right people , Good
performance appraisal system

Select The Blank
Question A fee market economy demands a transparent set of laws
and________somthething that the archaic Indian judical system is illequipped
tocope with
Correct Answer quick disposal of litigation
Your Answer quick disposal of litigation

Multiple Choice Single Answer
Question Which pay is one of the most crucial pay given to the employee & also shown
in the pay structure.
Correct Answer Performance
Your Answer Performance

Select The Blank
Question HRD means competence building, commitment building, and ________
building.
Correct Answer culture
Your Answer culture

Match The Following
Question Correct Answer Your Answer
A (POS) system An organisational
Benchmarking Technique
An organisational
Benchmarking Technique
Effective leadership,
organisational readiness &
style of implementation.
Re-engineering requisites for
success.
Human Resource Accounting
(HRA)
"The attitude of a learner" Successful Benchmarking Re-engineering requisites for
success.
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Analysis of various systems or
functions common across
different types of industry.
Generic Benchmarking Generic Benchmarking

True/False
Question HR stands for Human Resourse Strategies
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Training of appraisee can primarily address issues like -
Correct Answer How to process the data , How to identify the areas for personal
development , How to chart out action
Your Answer How to process the data , How to identify the areas for personal
development , How to chart out action

SCDL Solved Assignments and Sample Exam Papers

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Human Resources Management - A12

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