Human Resources Management - A11

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank
Question Under training and development plan, the form is to be prepared in ________ form.
Correct Answer Duplicate
Your Answer Structured

True/False
Question Collecting bargainig is an institutional process for solving problems arising directly out of
employee-worker relationships
Correct Answer False
Your Answer True

Select The Blank
Question The process of analysing jobs from which job descriptions are developed are called
________.
Correct Answer Job Analysis
Your Answer Job Analysis

Multiple Choice Multiple Answer
Question What are the prerequisites for the perfect functioning of management participation in
trade unions
Correct Answer The union should be well organised with sounds rules , the coverage of items for
discussion & participation should be pre -set , both parties should have implicit faith in
information supplied by the other
Your Answer The union should be well organised with sounds rules , the coverage of items for
discussion & participation should be pre -set , both parties should have implicit faith in
information supplied by the other

Match The Following
Question Correct Answer Your Answer
The monitoring stage The firm checks the new system
against strategy.
The firm checks the new system
against strategy.
The clarification stage The firm identifies and confirms
the overall business direction.
The firm identifies and confirms
the overall business direction.
The assessment stage The firm calculates the cost of
investment on the human capital
and the value placed by
employees on this investment.
The firm calculates the cost of
investment on the human capital
and the value placed by employees
on this investment.
The design stage The firm plans the proposed
changes into practice.
The firm create programmes that
yield better returns on human
capital.

Select The Blank
Question Companies can offer the option only to employees who are above ________ years of
age or have served with the company for 10 years.
Correct Answer 40
Your Answer 45
2

True/False
Question Federations & unions constitute not only a part of organisations but also an important
and crucial wing of them
Correct Answer True
Your Answer True

True/False
Question Employees at present need more freedom & autonomy in doing the work
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question When effort to earn additional income through a second job does not bear fruit, such
type of efforts & the consequent results may be called as -
Correct Answer Blue Moon lighting
Your Answer Blue Moon lighting

Multiple Choice Single Answer
Question In an emerging scenario, necessitating speed, flexibility, quality and willing ability to
change, what sort of role does human resource personnel critically need to take on?
Correct Answer As strategic business partner
Your Answer As pro-active functional partner

Multiple Choice Single Answer
Question Which pay is one of the most crucial pay given to the employee & also shown in the pay
structure.
Correct Answer Performance
Your Answer Strategic

Multiple Choice Multiple Answer
Question What are the uses of the ' Balanced Score Card' as a strategic management system?
Correct Answer It is used as a management tool. , It is used to enhance strategic feedback and learning
curves. , It is used to clarify & translate vision & strategy
Your Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It
is used to enhance strategic feedback and learning curves.

Select The Blank
Question ________ leads to conflict between various departments is a functional organisation
Correct Answer The lack of appreciation for the constraints of other department
Your Answer High degree of autonomy

Multiple Choice Multiple Answer
Question Name of the various HRD score card:
3
Correct Answer HRD systems maturity score , Competency score , HRD competencies systems maturity
score
Your Answer HRD systems maturity score , HRD competencies systems maturity score , HRD social
card

True/False
Question The modern HR function has HRD at its core.
Correct Answer True
Your Answer True

Select The Blank
Question 360 -Degree Feedback enhances the quality of ________ decisions.
Correct Answer HR
Your Answer HRD

True/False
Question A leader who lacks the other basic qualities can lead others in the wrong direction.
Correct Answer True
Your Answer True

True/False
Question In the Grid Seminars, stress is laid on teaching.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Name the three performance counselling phase.-
Correct Answer Rapport building , Exploration , Action Planning
Your Answer Rapport building , Exploration , Action Planning

Multiple Choice Single Answer
Question One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity

Multiple Choice Single Answer
Question What is that describes the duties of the job, authority relationship, skills requirement,
conditions of work etc.
Correct Answer Job analysis
Your Answer Job enlargement
4

True/False
Question The first HRD department in the Indian corporate sector was started in 1975 in Larsen &
Toubro (L & T).
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question The TQM philosophy was evolved or theorised by -
Correct Answer Demming
Your Answer Demming

Multiple Choice Multiple Answer
Question What were the features of globalization in the Indian content?
Correct Answer Expansion of business globally , Global market accessability , Global orientation of
organisational structure
Your Answer Expansion of business globally , Global market accessability , Global orientation of
organisational structure

Select The Blank
Question Employer has to pay ________ of the basic wages to the employees during the lay off
period
Correct Answer 0.5
Your Answer 0.3

Multiple Choice Single Answer
Question Name the person who lacks the other basic qualities can lead others in the wrong
direction.
Correct Answer Leader
Your Answer Clerk

Multiple Choice Single Answer
Question In an organisation initiating career planning what modality would essentially form the
basis for palcement, transfer and rotation?
Correct Answer Career path model
Your Answer Career path model

Multiple Choice Multiple Answer
Question What are the major advantages of a Generic Benchmarking Technique?
Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry can
be brought in, giving an organisation an edge over its rivals. , Proven systems can be
implemented with minimal modification
Your Answer It is readily transferable , New practices, earlier implemented in an entire industry can
be brought in, giving an organisation an edge over its rivals. , Proven systems can be
implemented with minimal modification
5

True/False
Question Organisations presently are taking measures to satisfy the workers through various
methods including the schemes of worker & participation in management
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question What is the act of taking up part time job or business or industrial unit simultaneously
with that of the original job?
Correct Answer Moon-lighting
Your Answer Dual career grouping

Multiple Choice Multiple Answer
Question Name the two facters which lead people to work:
Correct Answer Economic , Motivation
Your Answer Organising , Motivation

Multiple Choice Multiple Answer
Question Under the appraisal panel which are the qualities that can achieve good results despite
the difficulties inherent in the potential appraisal:
Correct Answer Creative imagination , Sense of reality , Effective leadership
Your Answer Creative imagination , Sense of reality , Effective sensibility

Multiple Choice Single Answer
Question The Main contribution of HRD audit is to focus on
Correct Answer Value-adding HRD
Your Answer Value-adding HRD

Multiple Choice Multiple Answer
Question A culture having which factors as its bed rocks is highly suitable for 360 degree
appraisal.
Correct Answer Openness , Authenticity , Confrontation
Your Answer Openness , Authenticity , Confrontation

Select The Blank
Question The problem and challenges of continous improvement can be effectively tackled by
taking advantage of ________.
Correct Answer Synergy of teams
Your Answer Training

Multiple Choice Multiple Answer
Question What are the preparations to be done during pre-interview session by the employer
about the employee.-
6
Correct Answer Background , Training , Experience
Your Answer Background , Training , Experience

Select The Blank
Question On the basis of job elements and organisational demand an appropriate ________ of
job evaluation should be selected.
Correct Answer method
Your Answer method

Multiple Choice Single Answer
Question The concept of quality control as a distinct discipline emerged in the United States in the
early -
Correct Answer 1920's
Your Answer 1920's

Select The Blank
Question People take ________ supportively and use it for development.
Correct Answer Feedback
Your Answer Feedback

Select The Blank
Question Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion of
natural resources are not considered valid reasons for closure as there are ________
Correct Answer avoidable circumstances
Your Answer avoidable circumstances

True/False
Question As per the Human Development Balance sheet, 1997 30% of the total population
(world) lives in abolute poverty
Correct Answer False
Your Answer True

Multiple Choice Multiple Answer
Question How does the people in the organisation take feedback seriously and try to benefit from
the same?
Correct Answer The candidate is desirous to be better , The candidate has an attitude for healthy
competition , The candidate is desirous of knowing himself through the eyes of others.
Your Answer The candidate is desirous to be better , The candidate is desirous of knowing himself
through the eyes of others. , The candidate analyzes the data.

Select The Blank
Question In the Development Grade Method of career planning the selected staff for this grade
would remain there only for ________ years
Correct Answer two
Your Answer two
7

True/False
Question The HRD programmes fail due to poverty, social injustice.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Name the situation where a person takes the necessary steps at the right moment of
time
Correct Answer Action
Your Answer Reaction

Multiple Choice Multiple Answer
Question Name the various Organisational effectiveness dimensions.
Correct Answer Higher productivity , Cost reduction , More profit
Your Answer Higher productivity , Cost reduction , More profit
HRM ASSGN : 3: SHAGUN

True/False
Question The diamensions of the Human Resources portfolio matrix do not have the
same form as for product & market portfolio.
Correct Answer False
Your Answer True

True/False
Question HRD audit can also be used against the HRD department
Correct Answer True
Your Answer False

Multiple Choice Multiple Answer
Question Name the steps that develop strategic framework for HRD
Correct Answer Realistic employee development , Measurable employee development , Well
costed employee development
Your Answer Realistic employee development , Measurable employee development , Well
costed employee development , Under costed employee development

Select The Blank
Question ________ means every employee is an active participant in goal attainment.
Correct Answer Employee involerment
Your Answer Employee involerment

True/False
Question Monitoring and Follow-up follows the distribution of questionnaires to all
assessors.
8
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Under orientation programmes, some very important issues discussed and
clarified are :
Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to
provide feedback?
Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are the
participants?

Select The Blank
Question The whole process of conducting a 360 - Degree Feedback process in any
Organisation could last about ________.
Correct Answer One & half to about 3 months
Your Answer One & half to about 3 months

Multiple Choice Single Answer
Question What is it that Moon-lighting by employees, if extensively part taken, affect
Human Resource Manager in the future adversely?
Correct Answer Disharmony in individual & organisational goal balance.
Your Answer Disharmony in individual & organisational goal balance.

Select The Blank
Question In a re-engineering programme, when a process changes so does the
________ of the concerned employee.
Correct Answer job profile
Your Answer job profile

Multiple Choice Single Answer
Question Name the process which is continous and stops only when the organisation
ceases to exist
Correct Answer Hiring
Your Answer Hiring

Select The Blank
Question Union leaders at different levels & at federatoins are elected on ________
Correct Answer democratic principle
Your Answer political consiiderations

Multiple Choice Single Answer
Question Name one of the drawbacks that can take place while designing the form-
Correct Answer The rating scale are ambiguous
Your Answer The rating scales of the employee

Multiple Choice Multiple Answer
Question List the measures to overcome the HRD problems in India
Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate
economic development , People to practice religious tolerance
Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate
economic development , People to practice religious tolerance
9

Multiple Choice Multiple Answer
Question The HRD outcomes can influence the organisation's business goals which may
be in terms of -
Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders
Your Answer Cost effectiveness , Satisfied customers , Satisfied stockholders

Multiple Choice Single Answer
Question If supply of labour is higher than demand, which factor would be relatively
low?
Correct Answer Wage
Your Answer Wage

Multiple Choice Multiple Answer
Question Member ship of the nation wide consumer councils (as formed by the
Government) would comprise representative of
Correct Answer various ministeries , manufactures of commerce , cost account & Consumer
Your Answer manufactures of commerce , cost account & Consumer , various ministeries ,
employess organisations

Multiple Choice Single Answer
Question How would human resource management be used as a business development
tool?
Correct Answer Infusing professionalism & dynamism
Your Answer By building relationship networks.

True/False
Question Workers and trade unions never praticipate in the management of human
resources
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Name the system which is simple, less expensive & less time consuming.
Correct Answer Ranking
Your Answer Ranking

Multiple Choice Single Answer
Question In the same organisation, with the new policy, what is the policy if the
assessor is transferred from his/her job after Feb.
Correct Answer He/She will complete the appraisal of those reporting to him/her & proceed on
transfer
Your Answer The appraisal will be done by the new incumbent in the position as at 31st
Aug.

Multiple Choice Multiple Answer
Question While planning for surplus, the following are the options:
Correct Answer Reduce work hours , Redesign the jobs , Reassign the jobs
Your Answer Increase work hours , Redesign the jobs , Reassign the jobs

True/False
Question Giving a business group exposure when the boss goes on long leave, or long
training etc is a good mechanism of career planning
10
Correct Answer False
Your Answer True

Multiple Choice Multiple Answer
Question Every HRD system developed by an organisation should be based on the
following elements of HRM. Those are:
Correct Answer Suitable compensation plan , Selection of the right people , Good performance
appraisal system
Your Answer Suitable compensation plan , Selection of the right people , Good performance
appraisal system , Training to managers

True/False
Question Human resource management is responsible for getting the best people,
training and providing mechanism.
Correct Answer True
Your Answer True

Select The Blank
Question A strong ________ can have a lasting effect and provide sustenance to an
organisation.
Correct Answer Culture
Your Answer Culture

Multiple Choice Multiple Answer
Question What are the general characteristics of a Technical - functional competence?
Correct Answer They would like to remain expert rather than become general managers ,
They consider managerial and administrative responsibilities as avoidable
irritants , Primary interest in functional work
Your Answer Primary interest in functional work , Such individuals start a new business,
less for making money than for creating product that could be identified as
theirs , They would like to remain expert rather than become general
managers

Multiple Choice Multiple Answer
Question Ranking system measures each job in comparison with other jobs in terms of
the relative importance of the following factors:
Correct Answer Supervision & leadership , Co-operation & association outside the line of
authority , Probability & consequences of errors
Your Answer Supervision & leadership , Leadership & management , Co-operation &
association outside the line of authority

Select The Blank
Question ________ and retaintion of qualified employees is a common goal shared by
many employers.
Correct Answer Recruitment
Your Answer Recruitment

Multiple Choice Single Answer
Question What is it that can be defined as a written record of the duties, responsibilities
and conditions of job.
Correct Answer Job discription
Your Answer Job discription

Match The Following
Question Correct Answer Your Answer
11
Simple act of comparision &
learning for organisational
improvement
Benchmarking Benchmarking
The Malcolm Bridge National
Quality Award
Xerox (1989) Xerox (1989)
Japanese firms had ling been
benchmarking other companies,
many of them American
Ohirata (1994) Ohirata (1994)
An efficient plant layout & a good
menchmark
Ford Motors Ford Motors

Multiple Choice Multiple Answer
Question Name the factors which come under ' Work Planning' that is component
systems of HRD:
Correct Answer Performance appraisal , Role analysis , Contextual analysis
Your Answer Potential appraisals , Performance appraisal , Role analysis

Multiple Choice Single Answer
Question The anchor for an individual who is attached to an organisation or a location
rather than to work is essentially termed :
Correct Answer Search for security
Your Answer Search for security

Select The Blank
Question ________ should reinforce positive behaviour.
Correct Answer Feedback
Your Answer Feedback

True/False
Question Trade union is a group of two people who come to strengthen their bargaining
position.
Correct Answer False
Your Answer False

Select The Blank
Question For closure government permission is required at least ________ days before
the intended closure
Correct Answer 90
Your Answer 30

Multiple Choice Multiple Answer
Question What are the key components of a Business Process Re-engineering
Programme?
Correct Answer Customer Satisfaction , Service delivery , Product development
Your Answer Benchmarking , Customer Satisfaction , Service delivery , Product
development

Multiple Choice Single Answer
Question What is the percentage change in allocation for such a sector over the
preceeding years allocation?
Correct Answer 0.5
12
Your Answer 0.3

Multiple Choice Multiple Answer
Question what are the common objections against the treatment of people as assets in
a HRM system
Correct Answer There is no assurance of future benefits , people are not owened by the
organisation , it may not be recognised by tax laws
Your Answer There is no assurance of future benefits , it does not recognise the human
side human side to mgmt side to side to mgt of human resources , people are
not owened by the organisation

Select The Blank
Question At Hewlett Packard, as part of their BPR programme, the ________directs
resources from applicants to a centralised employment response centre.
Correct Answer EMS
Your Answer EMS

Select The Blank
Question ________ is route to be followed in order to realise vision and overall
purpose.
Correct Answer Strategy
Your Answer Strategy

Multiple Choice Multiple Answer
Question Job performance refers to :-
Correct Answer The actual achievements compaired with the objectives of the job.
Your Answer Successful completion of an assigned task contributing to the organisation
goals. , The actual achievements compaired with the objectives of the job. ,
The actual achievements of the individual compaired with the target /
expectations.

Multiple Choice Multiple Answer
Question What are the main issues stressed out throughout the workshop?
Correct Answer Openness to feedback , Developmental attitude
Your Answer Openness to feedback , Developmental attitude , Closeness to Feedback ,
Organisational attitude

Multiple Choice Single Answer
Question What is concerned with developing a pool of candidates in line with the human
resources plan
Correct Answer Recruitment
Your Answer Development

Match The Following
Question Correct Answer Your Answer
Manpower planning method. Long range estimates of
vacancies.
Long range estimates of vacancies.
Step involved in manpower
planning
Selecting adequate source of
recruitment.
Selecting adequate source of
recruitment.
Name the three types of forecast Economic, employee market, co's
sales expansion forecasts.
Long, short and medium forecasts.
13
Limitation of manpower planning. Inaccuracy. Inaccuracy.

Multiple Choice Multiple Answer
Question Within the establishment stage of the career development cycle, what are
very important occasions for a young employee?
Correct Answer The first promotion , Successfully completed asignment , The first
performance appraisal
Your Answer The first promotion , Successfully completed asignment , The first
performance appraisal

True/False
Question Long range planning are beyond eight years
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question There are several ways in which human resource management can strengthen
relationships to accomplish organisational goals. What was one of the findings
from the survey of 1996 from some Indian Experiences?
Correct Answer An increasing number of human resources professionals have been included in
the top management.
Your Answer Building synergies across the organisation.

Multiple Choice Single Answer
Question
Which systems are more scientific in the organisations, as each individual will have an individual score
card.
Correct Answer
Appraisal
Your Answer
Appraisal

True/False
Question
Majority of the disputes in industries are related to the problem of wages, salaries & benefits
Correct Answer
True
Your Answer
14
True

Multiple Choice Multiple Answer
Question
What is Business Process Re-engineering?
Correct Answer
The ability of an organisation to step back & rethink the way it does business , Focus on all form business
components: strategy, business process, people and technology. , Encouraging enterprenewal adaptation
on capabilities with stress on innovative skills & collaborative decision-making
Your Answer
The ability of an organisation to step back & rethink the way it does business , Focus on all form business
components: strategy, business process, people and technology.

True/False
Question
Organisations presently are taking measures to satisfy the workers through various methods including the
schemes of worker & participation in management
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
In an organisation initiating career planning what modality would essentially form the basis for palcement,
transfer and rotation?
Correct Answer
Career path model
Your Answer
Career path model
15

Select The Blank
Question
Section ________ of the Industrial Disputes Act 1947 , states that an employer should only retrench
employees who have been most recently hired.
Correct Answer
25-G
Your Answer
25-G

Multiple Choice Multiple Answer
Question
Within the establishment stage of the career development cycle, what are very important occasions for a
young employee?
Correct Answer
The first promotion , Successfully completed asignment , The first performance appraisal
Your Answer
The first promotion , Successfully completed asignment , The first performance appraisal

True/False
Question
Performance development plan is set for the employee by his immediate boss.
Correct Answer
True
16
Your Answer
True

Multiple Choice Single Answer
Question
Name the recruitment process which is said to be a costly affair
Correct Answer
External
Your Answer
External

Multiple Choice Single Answer
Question
What does a Supervisory Skill Level Survey entaial?
Correct Answer
Method of measuring training needs of a Co's supervisors through well designed psychometric tests
Your Answer
Method of measuring training needs of a Co's supervisors through well designed psychometric tests

Multiple Choice Multiple Answer
Question
17
Name the three performance counselling phase.-
Correct Answer
Action Planning , Rapport building , Exploration
Your Answer
Rapport building , Exploration , Action Planning

True/False
Question
The Asian Institute of Management have introduced a unique course called "Managerial Walkabout". The
idea of the course came from Prof. M. Gibbons of Simon Fraser University, British Columbia.
Correct Answer
True
Your Answer
False

Select The Blank
Question
The ________ provide resources to approved employment schemes in the organised & marginised sectors
Correct Answer
Employment Generation Fund
Your Answer
Employment Generation Fund
18

Multiple Choice Multiple Answer
Question
What are the objectives of inspection?
Correct Answer
Removing defects , Consumer satisfaction , Quality product
Your Answer
Removing defects , Consumer satisfaction , Quality product

Multiple Choice Multiple Answer
Question
What includes in Salary Survey ?
Correct Answer
Inflation indicators , Salary budget averages , Average salaries
Your Answer
Average Compensation , Inflation indicators , Average salaries

Multiple Choice Multiple Answer
Question
What are the published literature of the company which help in assessing the strengths and weakness of
HRD
Correct Answer
Manual reports , Marked Handouts , Personal Manual
19
Your Answer
Newspaper , Manual reports , Marked Handouts

Multiple Choice Single Answer
Question
In an employees organisation the flow of decisions from the President / Secretary & Craft / Unit level Union
flow to -
Correct Answer
General body of Members of employees organisations
Your Answer
General body of Members of employees organisations

Select The Blank
Question
In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up by
more than ________
Correct Answer
0.5
Your Answer
0.59

Multiple Choice Multiple Answer
20
Question
According to Gurucharan Das what should Indian companies focus its effort to emerge winners in the light
of the liberalization & globalization?
Correct Answer
Be able to capitalize on global trade , Not ignore quality , Product development
Your Answer
Diversity rather than focus on a single area of competence , Be able to capitalize on global trade , Not
ignore quality

True/False
Question
Through consumers participation in management, consumer will lose their rights through served technique
Correct Answer
False
Your Answer
False

True/False
Question
Organizations gear most of their management succession activities to the immediate past.
Correct Answer
False
Your Answer
21
True

Select The Blank
Question
Large recruitment ________ problematic and vice-versa.
Correct Answer
Less
Your Answer
More

Select The Blank
Question
Union leaders at different levels & at federatoins are elected on ________
Correct Answer
democratic principle
Your Answer
democratic principle

Multiple Choice Single Answer
Question
When one's financial & social position is almost entirely determined by the second occupation, the extent of
second jobbing may be known as :
22
Correct Answer
Full Moon Lighting
Your Answer
Quarter Moon lighting

Match The Following
Question
Correct Answer
Your Answer
Feedback
It should be data-based and not impressionistic
It should be data-based and not impressionistic
Rapport building
In this case there is a climate of acceptance & warmth
In this case there is a climate of acceptance & warmth
Exploration
In this case, the employee should appreciate his strengths & weakness.
In this case, the employee should appreciate his strengths & weakness.
23
Action Planning
In this case, the interview should end with specific plans of action for the development of the employee.
In this case, the interview should end with specific plans of action for the development of the employee.

Select The Blank
Question
For closure government permission is required at least ________ days before the intended closure
Correct Answer
90
Your Answer
90

Multiple Choice Single Answer
Question
Women employees presently restrict / limit their career to selected jobs & organisations. But, they will soon
be ready to take up all types of jobs in different types of organisations. This phenomenon is known as -
Correct Answer
Dual career group
24
Your Answer
Boundrylessness career group

True/False
Question
Employees feel frustrated due to low specialisation in the work
Correct Answer
True
Your Answer
True

True/False
Question
HRD audit can also be used against the HRD department
Correct Answer
True
Your Answer
True

True/False
Question
25
Under point method, common factors to all the jobs are identified.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
What are the casues for unsound functioning of Indian Tarde unions?
Correct Answer
Multilpe unions , Category wise unions , Intra & inter union rivalry
Your Answer
Multilpe unions , Intra & inter union rivalry , Over membership

Multiple Choice Multiple Answer
Question
Performance Appraisal directly affects the interpersonal relations which are really delicate and difficult to
maintain, because of heterogenity in the nature of human beings. It is necessary to follow certain principles
like:
Correct Answer
Appraise on the basis of representative information , Appraise on the basis of sufficient information ,
Appraise on the basis of relevant information
Your Answer
Appraise on the basis of sufficient information , Appraise on the basis of relevant information
26

Select The Blank
Question
In no phase of business life is ________ as important as in making promotion decesions.
Correct Answer
Integrity
Your Answer
Growth

Select The Blank
Question
The job evaluation programme once installed must be continued on a ________ basis.
Correct Answer
permanent
Your Answer
permanent

Multiple Choice Multiple Answer
Question
360 - Degree Appraisal is to get a broad assessment of an individual from different sources, following
factors need to be watched at this stage -
Correct Answer
27
Individual learning , Organisational learning , Improved Individual behaviour
Your Answer
Individual learning , Organisational learning , Improved Individual behaviour

Select The Blank
Question
________ is the pay which the employee gets based on his performance in the company as per his set role
and responsibilities.
Correct Answer
Merit Pay
Your Answer
Compensation

True/False
Question
Employee's organisations in India have their impact on various aspects, policies pertaining to human
resources management of various industries
Correct Answer
True
Your Answer
True
28

Multiple Choice Multiple Answer
Question
Motorola developed an index, Individual Dignity Entitlement based on following questions :
Correct Answer
Do you have a substantive job that contributes to the success of Motorola? , Do you have a career plan and
is it exciting, achievable and being acted on? , Do you have on-the-job behaviours and the knowledge base
to be successful?
Your Answer
Do you have a substantive job that contributes to the success of Motorola? , Do you have a career plan and
is it exciting, achievable and being acted on? , Do you have on-the-job behaviours and the knowledge base
to be successful?

Multiple Choice Single Answer
Question
Name the person who suggested the new concept which takes into account various key factors that will tell
the overall performance of a job.
Correct Answer
Elliot Jecques
Your Answer
Fred Luthas

Select The Blank
Question
For closure , every worker is to be compensated with ________ average pay for every year of service
completed
29
Correct Answer
15 days
Your Answer
15 days

Multiple Choice Single Answer
Question
Almost all organisations train employees either in their own training colleges or in the training colleges of
other organisations. Employees may spend many years at various educational institutes before joining their
organisation as employees, which may extend upto -
Correct Answer
15 years
Your Answer
5 years

Match The Following
Question
Correct Answer
Your Answer
"Working on your liabilities"
Life long mission
Life long mission
30
Assignment to some important task force or committee
Offsetting Plateauing effect
Offsetting Plateauing effect
Need-opportunity Alignment
Crucial role played by HRD
Crucial role played by HRD
Continued self development
A leadership quality
A leadership quality

Multiple Choice Multiple Answer
Question
Name the three important components in aligning business strategy with HR practice:
Correct Answer
Business Strategy , Human Resource Practices , Organisational Capabilities
31
Your Answer
Business Strategy , Human Resource Practices , Organisational Capabilities

Multiple Choice Single Answer
Question
When do managers lose faith in the fairness of the top management.
Correct Answer
Promoting from outside
Your Answer
Promoting from outside

Multiple Choice Single Answer
Question
Name the situation where a person takes the necessary steps at the right moment of time
Correct Answer
Action
Your Answer
Action

Select The Blank
Question
A dynamic and everchanging environment calls for a shift in approach from ________ human resource
32
management to a proactive and innovative one.
Correct Answer
reactive
Your Answer
reactive

Multiple Choice Single Answer
Question
When was the act of absorbing & incorporating the best contemporary practices relevant to the companies
needs & by whom?
Correct Answer
Xerox (mid 70's)
Your Answer
Xerox (mid 60's)
HRM ASSIG

Multiple Choice Multiple Answer
Question What includes in Salary Survey ?
Correct Answer Salary budget averages , Average salaries , Inflation indicators
Your Answer Inflation indicators , Salary budget averages , Average salaries

Multiple Choice Single Answer
Question Under phase 5, what is it that is conducted for two days or more depending
on the number of participants
Correct Answer Workshop
Your Answer Follow-up

Multiple Choice Multiple Answer
Question What are the objectives of a quality control programme?
Correct Answer Improvement in standard of goods with very little increase in cost of
production , Improvement in minimizing wastages. , Conformance with
desired standards.
Your Answer Improvement in minimizing wastages. , An effective inspection & control
system. , Conformance with desired standards.

Multiple Choice Single Answer
33
Question While Trade Unions have their own approach to the problem; what is the
role played by management in fostering a close understanding between
each other?
Correct Answer It's own approach to problem solving technique
Your Answer Open - ended discussion

Multiple Choice Multiple Answer
Question Training of appraisee can primarily address issues like -
Correct Answer How to process the data , How to identify the areas for personal
development , How to chart out action
Your Answer How to process the data , How to identify the areas for personal
development , How to chart out action

Multiple Choice Single Answer
Question What was the total budgetory allocation made towards education as a
vehicle for social transformate on by the then Minister of Finance, Yashwant
Sinha in the 1998 budge?
Correct Answer Rs 70,470 million
Your Answer Rs 70,470 million

Multiple Choice Multiple Answer
Question List the basic managerial skills:
Correct Answer To supervise , To stimulate , To motivate
Your Answer To supervise , To motivate , To control

True/False
Question The functioning of federations and unions has its impact on human
resources management of varios industries & organisation
Correct Answer True
Your Answer True

Select The Blank
Question ________ is the example of the balanced score card applications in some
companies.
Correct Answer AT & T
Your Answer Siemens

Multiple Choice Multiple Answer
Question What are the features of a managerial walkabouts in the Corporate Sector?
Correct Answer The Manager is made completely free from all other corporate
responsibilities , He is full-time on the walkabout , It could mean limited
resources being given to a manager to work on.
Your Answer The Manager is made completely free from all other corporate
responsibilities , He is given full freedom & cannot be restrained by
corporate policy.

Select The Blank
Question Employer has to pay ________ of the basic wages to the employees during
the lay off period
Correct Answer 0.5
Your Answer 0.5

Multiple Choice Single Answer
34
Question During the pre-reform period what was the industrial growth during the
1950-60 period essentially
Correct Answer 7% to 9%
Your Answer 6.5% to 8.0%

Select The Blank
Question In no phase of business life is ________ as important as in making
promotion decesions.
Correct Answer Integrity
Your Answer Innovation

True/False
Question Employee's organisations in India have their impact on various aspects,
policies pertaining to human resources management of various industries
Correct Answer True
Your Answer True

True/False
Question The HRD programmes fail due to poverty, social injustice.
Correct Answer True
Your Answer False

Multiple Choice Multiple Answer
Question Mention certain weaknesses under the gerading method:
Correct Answer It is difficult to write grade description , It oversimplifies sharp differences
between different jobs & different grades , It is considered to be less
subjective
Your Answer It is considered to be less subjective , It is difficult to write grade description
, It oversimplifies sharp differences between different jobs & different
grades

True/False
Question Counselling involves a one to one discussion between the participant and
administrator.
Correct Answer True
Your Answer True

True/False
Question The relationship between good HR practices and organisational effectiveness
is very simple.
Correct Answer False
Your Answer True

Multiple Choice Single Answer
Question Which kind of appraisal done seperately will provide feedback on the
potential of these managers.
Correct Answer Potential appraisal
Your Answer Managerial appraisal

Multiple Choice Single Answer
Question Name the recruitment process which is said to be a costly affair
35
Correct Answer External
Your Answer External

Match The Following
Question Correct Answer Your Answer
Job analysis It is one of the job evaluation
process which finds out relevant
facts.
It is one of the job evaluation
process which finds out relevant
facts.
Non-quantitative job evaluation
category.
Simple ranking and grading are
palced under such category.
It is one of the job evaluation
process which finds out relevant
facts.
Quantitative job evaluation Point system and factor
comparison methods are placed
under such category.
Simple ranking and grading are
palced under such category.
The beneficiaries to business
firms by job evaluation
It enables Cos. to get data in local
wage surveys to establish job
classification.
It enables Cos. to get data in local
wage surveys to establish job
classification.

Select The Blank
Question Section ________ of the Industrial Disputes Act 1947 , states that an
employer should only retrench employees who have been most recently
hired.
Correct Answer 25-G
Your Answer 25-D

True/False
Question Human resource Audit is full-fledged methodology to bring about a change.
Correct Answer False
Your Answer True

Multiple Choice Single Answer
Question In an organisation initiating career planning what modality would essentially
form the basis for palcement, transfer and rotation?
Correct Answer Career path model
Your Answer Development grade model

Multiple Choice Single Answer
Question In resent times, which department and head of the same usually initiates
the manpower plan.
Correct Answer HR department
Your Answer HR department

Select The Blank
Question ________ system stresses on discipline and there is simplicity in the form.
Correct Answer Merit rating
Your Answer Point rating

Select The Blank
Question ________ are the visible amounts given for fertilizers export promotion, etc.
36
Correct Answer Explicit subsidies
Your Answer Explicit subsidies

Select The Blank
Question ________ is route to be followed in order to realise vision and overall
purpose.
Correct Answer Strategy
Your Answer Goals

Multiple Choice Multiple Answer
Question Under orientation programmes, some very important issues discussed and
clarified are :
Correct Answer Who are going to provide feedback? , Purpose of 360 Degree Feedback ,
Who analyzes the data?
Your Answer Who analyzes the data? , Who are going to provide feedback? , Who are the
participants?

Multiple Choice Multiple Answer
Question Name the three performance counselling phase.-
Correct Answer Rapport building , Exploration , Action Planning
Your Answer Rapport building , Exploration , Action Planning

Multiple Choice Single Answer
Question Who found that customer perceptions & attitudes were affected by what
employees experienced?
Correct Answer Schneider
Your Answer Schneider

Multiple Choice Single Answer
Question What was the key essential objective of the changed economic policy at the
global level
Correct Answer to integrate the Indian economy with the world economy,
Your Answer to envisage a decontrolled business environment where free market forces
would be given more freedom to operate

Select The Blank
Question At Hewlett Packard, as part of their BPR programme, the ________directs
resources from applicants to a centralised employment response centre.
Correct Answer EMS
Your Answer EMS

True/False
Question Organizations gear most of their management succession activities to the
immediate past.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question What are the casues for unsound functioning of Indian Tarde unions?
Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalry
Your Answer Multilpe unions , Intra & inter union rivalry , Over membership
37

Select The Blank
Question Stephen Knauf defined HRA as " the measurement & ________ of Human
organisational inputs such as recruitment , training experience &
commitment
Correct Answer Qualification
Your Answer Accounting

Multiple Choice Multiple Answer
Question There are companies where the HR department lists out the raters by
choosing randomly from the participant's list of work related employees.
Each rater receives an envelop having the following :-
Correct Answer Letter from the administrator , Letter from the participant soliciting
feedback , Self addressed envelope from the administrator
Your Answer Letter from the administrator , Letter from the participant soliciting
feedback , Letter from the monitors

Match The Following
Question Correct Answer Your Answer
Dr. George S. Odiorne HR portfolio matrix (classification
Quadrants)
HR portfolio matrix (classification
Quadrants)
Dr. Blake and Mouton Grid Seminars Managerial Walkover
The Interview Methos In the absence of appraisal
system
Supervisory Skill Level Survey
The Questionnaire Method A large target group In the absence of appraisal system

Multiple Choice Multiple Answer
Question A key HR role in the firm will be multidisciplinary consulting around -
Correct Answer Individual , Team , Business unit
Your Answer Individual , Team , Business unit

Select The Blank
Question The job evaluation programme once installed must be continued on a
________ basis.
Correct Answer permanent
Your Answer permanent

Select The Blank
Question A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that
in order to cleen its fiscal dificult ina few year, India needs to out down
about 50% of subsidies in ________ goods since it yields only 10% returns
Correct Answer Non-merit
Your Answer Non-merit

True/False
Question Federation & unions at few levels are managed on the lines of management
of a political body
Correct Answer False
Your Answer False

Multiple Choice Single Answer
38
Question In which approach towards training and development stress is to be given
on learning rather than on teaching?
Correct Answer Agricultural approach
Your Answer SSL Technology

True/False
Question Factor comparison system consists of selection of key jobs.
Correct Answer True
Your Answer False

Multiple Choice Single Answer
Question Name one of the steps to design a performance appraisal plan.
Correct Answer Establish performance standards
Your Answer Establish performance standards

True/False
Question Representatives of the consumers association besides the representatives of
employees & employers have to participate in the meeting of collective
bargaing
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question What are the needs for Quality Audit?
Correct Answer It provides a benchmarkas to the performance of the quality system. , It
constitutes a permanent record of the progress in achieving the goals of
quality. , It facilitates and encourages supplier quality certificationsystems.
Your Answer It acts as an appraisal system to gauge the performance of the TQM
processes. , It constitutes a permanent record of the progress in achieving
the goals of quality. , It facilitates and encourages supplier quality
certificationsystems.
My hr attempt 1

Multiple Choice Single Answer
Question When employees takes up other occupation & spend more or less 70% of
their time & resources for their business or industrial unit. Second job
activity to this extent may be called as :
Correct Answer Three quarter Moon Lighting
Your Answer Three quarter Moon Lighting

True/False
Question Under point method, common factors to all the jobs are identified.
Correct Answer True
Your Answer False

Select The Blank
Question HRD means competence building, commitment building, and ________
building.
39
Correct Answer culture
Your Answer culture

Multiple Choice Multiple Answer
Question What were the key components of the New Economic Policy?
Correct Answer Liberalisation , Privatization , Market friendly state
Your Answer Liberalisation , Privatization , Market friendly state

Multiple Choice Multiple Answer
Question What are the common job responsibilities of an executive?
Correct Answer Co-ordinate Training Programme , Keep cost within budget , Publish House
Journal
Your Answer Co-ordinate Training Programme , Administrative Skills , Publish House
Journal

Multiple Choice Single Answer
Question Name one of the components / elements of the flow of decisions in the
employees organisation as a bid to increase union member loyalty :
Correct Answer Providing wrong information about management
Your Answer Grievance handling about management

True/False
Question Trade union is a group of two people who come to strengthen their
bargaining position.
Correct Answer False
Your Answer False

Match The Following
Question Correct Answer Your Answer
The monitoring stage The firm checks the new system
against strategy.
The firm checks the new system
against strategy.
The clarification stage The firm identifies and confirms
the overall business direction.
The firm identifies and confirms
the overall business direction.
The assessment stage The firm calculates the cost of
investment on the human capital
and the value placed by
employees on this investment.
The firm calculates the cost of
investment on the human capital
and the value placed by employees
on this investment.
The design stage The firm plans the proposed
changes into practice.
The firm create programmes that
yield better returns on human
capital.

Multiple Choice Single Answer
Question Name the method where common factors to all the jobs are identified.
Correct Answer Point
Your Answer Factor comparison

Select The Blank
Question Federation & union at all levels are managed on the lines of management of
________
Correct Answer A political body
40
Your Answer A political body

Select The Blank
Question The ________ provide resources to approved employment schemes in the
organised & marginised sectors
Correct Answer Employment Generation Fund
Your Answer Employment Generation Fund

Multiple Choice Single Answer
Question A programme that allows flexible entering & learning (the organisation)
times for the employees is known as -
Correct Answer Flexitime
Your Answer Flexitime

Select The Blank
Question In the interview method of training-need identification interviews must
clearly distinguish between immediate training needs to improve present
performance & ________.
Correct Answer Development needs for growth
Your Answer Training needs to improve future performance.

Multiple Choice Multiple Answer
Question Name the factors which come under ' Career System' that is component
system of HRD:
Correct Answer Career planning , Career development , Potential appraisals
Your Answer Career planning , Career development

Multiple Choice Single Answer
Question Which systems are more scientific in the organisations, as each individual
will have an individual score card.
Correct Answer Appraisal
Your Answer Appraisal

Multiple Choice Single Answer
Question One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity

Multiple Choice Multiple Answer
Question Name the different types of compensations.
Correct Answer Commissions , Overtime pay , Stock options
Your Answer Commissions , Overtime pay , Stock options

True/False
Question Giving a business group exposure when the boss goes on long leave, or long
training etc is a good mechanism of career planning
Correct Answer False
Your Answer True

Multiple Choice Multiple Answer
41
Question What are the action steps for effective Benchmarking?
Correct Answer Identifying the human resources related areas to be benchmarked. ,
Prepare a report that documents the processes, functions, its extent &
result areas , Understand why such a study is being conducted
Your Answer Identifying the human resources related areas to be benchmarked. ,
Prepare a report that documents the processes, functions, its extent &
result areas , Understand why such a study is being conducted

Select The Blank
Question The ________ role is to ensure the deserving managers should get
appropriate opportunities for job Rotation.
Correct Answer Reviewer
Your Answer Assessor

Multiple Choice Single Answer
Question What is the primary objective behind SSL?
Correct Answer To not only measure training supervisors by comparing their performance
with that of several thousand supervisors in other Cos.
Your Answer To not only measure training supervisors by comparing their performance
with that of several thousand supervisors in other Cos.

True/False
Question Politician as the custodian of the nation has the responsibility to protect the
interest of all the parties envolved in the process of organisation
Correct Answer False
Your Answer True

Multiple Choice Single Answer
Question The function/task of ensuring that all sections are filled in, & the evidence is
sufficiently complete is that of the -
Correct Answer Reviewer
Your Answer Reviewer

Multiple Choice Single Answer
Question The differences in which kind of faiths among the people is hurdle in the
HRD
Correct Answer Religious
Your Answer Religious

Multiple Choice Multiple Answer
Question Why would management participation in trade union be open to opposition
by a few?
Correct Answer trade union leader may feel thire influence decelerated among trade union
members , member may view thire movement weakend with the influence
of management , due to misunderstandings cropping up among leader &
members
Your Answer trade union leader may feel thire influence decelerated among trade union
members , member may view thire movement weakend with the influence
of management , due to misunderstandings cropping up among leader &
members

Multiple Choice Multiple Answer
Question Mention the objective of the potential appraisal.
Correct Answer To assess an individual in terms of the highest level of work. , To assist the
organisation in discharging its responsibility of selecting managers.
42
Your Answer To assess an individual's sense of reality , To assess an individual's creative
imagination. , To assess an individual in terms of the highest level of work.

Select The Blank
Question The factors coming under Discipline & Attendance are Time keeping and
________.
Correct Answer Obedience
Your Answer Obedience

Multiple Choice Single Answer
Question How many numbers of phases make up the process of the feedback?
Correct Answer 5
Your Answer 5

Multiple Choice Multiple Answer
Question Name the three phases of recruitment process:
Correct Answer Planning , Implementing , Evaluating
Your Answer Planning , Implementing , Screening

True/False
Question It is technology who can provide competitive advantage to corporations.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Following a flexible working hours principle employees of one management
institute have to work from 8.30AM to 2.30PM i.e. six hours a day. What is
the first 2 hours at work established as where the employees may choose
for doing their class work?
Correct Answer Flexible band
Your Answer Flexible band

True/False
Question Workers and trade unions never praticipate in the management of human
resources
Correct Answer False
Your Answer False

Select The Blank
Question Some organisations use ________ & committee management as techniques
of training & devlopment for flexitime systems
Correct Answer Job rotation
Your Answer Job enrichment

True/False
Question Increased acceptance of feedback appraisal system is that as large no. of
managers work with wide range of other people, it becomes difficult for a
single manager to accurately assess their contribution.
Correct Answer True
43
Your Answer True

Select The Blank
Question ________ leads to conflict between various departments is a functional
organisation
Correct Answer The lack of appreciation for the constraints of other department
Your Answer Development of own specialised interests

Multiple Choice Multiple Answer
Question Western and Third World Studies of organisational excellence indicate major
keys to organisational excellence , those are -
Correct Answer Mission , Goals , Policies
Your Answer Mission , Goals , Policies

Multiple Choice Multiple Answer
Question Name of the various HRD score card:
Correct Answer HRD systems maturity score , Competency score , HRD competencies
systems maturity score
Your Answer HRD systems maturity score , Competency score

Multiple Choice Multiple Answer
Question Despite what problems faced, India managed to implement economic
restructing?
Correct Answer inbalanced wealth distribution , inefficient services , clootic political scenario
Your Answer inbalanced wealth distribution , reduadont brueaoracy , clootic political
scenario

Multiple Choice Single Answer
Question Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development

True/False
Question Majority of the disputes in industries are related to the problem of wages,
salaries & benefits
Correct Answer True
Your Answer True

Select The Blank
Question A dynamic and everchanging environment calls for a shift in approach from
________ human resource management to a proactive and innovative one.
Correct Answer reactive
Your Answer reactive

Multiple Choice Multiple Answer
Question Under the phase 3 "Monitoring and Follow Up" the rater also identifies
himself in several roles in the questionnaire like a -
Correct Answer Superior , Subordinate , Colleague
Your Answer Colleague

Multiple Choice Single Answer
44
Question Now a days is one huge task which the HR managers does, i.e.:
Correct Answer Hiring
Your Answer Hiring

Select The Blank
Question Union leaders at different levels & at federatoins are elected on ________
Correct Answer democratic principle
Your Answer democratic principle

True/False
Question A strong framework of HRM policy and systems is essential for the
development and implementation of HRD strategy.
Correct Answer True
Your Answer True

True/False
Question Employees feel frustrated due to low specialisation in the work
Correct Answer True
Your Answer True
HR X001

Multiple Choice Single Answer
Question How can management representatives essentially help employees'
organisations?
Correct Answer Formulation of plans & providing information
Your Answer By taking on the role of facilitators

Multiple Choice Multiple Answer
Question Why has 'Outside leadership' played a pivotal role in the Indian Trade unions
movement ?
Correct Answer Due to a low educational standard , Poor command over English , Fear of
victmization by the empoyer
Your Answer Fear of victmization by the empoyer , Bureaucracy & red tapism

True/False
Question Federation & unions at few levels are managed on the lines of management of
a political body
Correct Answer False
Your Answer True

Multiple Choice Single Answer
Question In the future what sort of organisations would provide expert advice &
consultancy & further will also supply human resources for executing their
projects.
Correct Answer Employee leasing
Your Answer Employee leasing

Multiple Choice Multiple Answer
45
Question What kind of Grading must be brought to the notice of the vice-president of
the Company.
Correct Answer Excellent , Poor
Your Answer Excellent , Poor

True/False
Question Organisations should pay for the value of the job but not for the value of the
person.
Correct Answer False
Your Answer True

Multiple Choice Single Answer
Question The questionnaire has over 250 items and requires about how may minutes to
complete
Correct Answer 90 minutes
Your Answer 90 minutes

Multiple Choice Single Answer
Question What is it that is necessary for the training manager to know the job's skills
which have to be learned by the employee recruited.
Correct Answer Adequate training
Your Answer Adequate training

True/False
Question Long range planning are beyond eight years
Correct Answer False
Your Answer False

Select The Blank
Question In ________ company, there is no sophisticated or detailed manpower
planning done covering the current and future needs of the entire organisation.
Correct Answer LARSEN & TUBRO LTD.
Your Answer LARSEN & TUBRO LTD.

Multiple Choice Multiple Answer
Question Under "Workshop" feedback is done on which kind of categories?
Correct Answer Managerial role , Leadership styles , Behavioural qualities
Your Answer Managerial role , Leadership styles , Behavioural qualities

True/False
Question It is not necessary that the subordinate should feel free to participate without
fear in the process of review & feedback.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question What are the action steps for effective Benchmarking?
Correct Answer Identifying the human resources related areas to be benchmarked. , Prepare a
report that documents the processes, functions, its extent & result areas ,
46
Understand why such a study is being conducted
Your Answer Identifying the human resources related areas to be benchmarked. , Prepare a
report that documents the processes, functions, its extent & result areas ,
Understand why such a study is being conducted

Multiple Choice Single Answer
Question Federations may invite the management's representatives to participate in
working committee meetings. Who would the unions at Plant level / Shop level
essentially invite?
Correct Answer Representatives from line & personnel department.
Your Answer Divisional / departmental manager & line representatives.

Multiple Choice Multiple Answer
Question Under the point method, key jobs are selected, each sub factor is then defined
in the order of importance preferable along a scale, factors generally
considered are:
Correct Answer Skill , Efforts , Accountability
Your Answer Skill , Job enrichment , Accountability

True/False
Question Majority of the disputes in industries are related to the problem of wages,
salaries & benefits
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Highly successful functional benchmarking models developed by the Japenese
have been adopted the world over. Name some of Matsushita's Systems of
benchmarking?
Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profit
centres) within a centralized banking system
Your Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profit
centres) within a centralized banking system

Select The Blank
Question The role of the organisation in career planning is to introduce & strengthen
systems to ensure ________ of employees
Correct Answer Career Progression
Your Answer Self development

Multiple Choice Multiple Answer
Question Besides business process re-engineering & benchmarking ; then are some
other useful tools to bring about continuousimprovement in an organisation.
Correct Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation
Your Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation

Multiple Choice Single Answer
Question Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development

Multiple Choice Single Answer
Question What is it that is treated as a soul of the HR functions?
47
Correct Answer HRD
Your Answer HRD

Select The Blank
Question One of the feature HRD goals are, ________ is a perishable commodity
Correct Answer Labour
Your Answer Management

Multiple Choice Single Answer
Question Why is it found that federations & Unions constitute an important & crucial
wing of an organisation?
Correct Answer If mismanaged they affect industrial peace
Your Answer They can be threat to management

Multiple Choice Single Answer
Question One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity

Multiple Choice Multiple Answer
Question Training of appraisee can primarily address issues like -
Correct Answer How to process the data , How to identify the areas for personal development ,
How to chart out action
Your Answer How to identify the areas for personal development , How to chart out action

Match The Following
Question Correct Answer Your Answer
An efficient plant layout & a good
menchmark
Ford Motors Ford Motors
Simple act of comparision &
learning for organisational
improvement
Benchmarking Benchmarking
The Malcolm Bridge National
Quality Award
Xerox (1989) Xerox (1989)
Japanese firms had ling been
benchmarking other companies,
many of them American
Ohirata (1994) Ohirata (1994)

Multiple Choice Multiple Answer
Question HRD process variable include -
Correct Answer Role clarity , Work planning , Better communication
Your Answer Role clarity , Better communication

Multiple Choice Multiple Answer
Question What are the main issues stressed out throughout the workshop?
Correct Answer Openness to feedback , Developmental attitude
48
Your Answer Openness to feedback , Developmental attitude , Organisational attitude

True/False
Question Flexitime works better when the employees have self-determination
Correct Answer True
Your Answer True

True/False
Question Potential refers to the likelihood of the job holder making a future contribution
to the employing organisation.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question What includes in Salary Survey ?
Correct Answer Inflation indicators , Salary budget averages , Average salaries
Your Answer Average Compensation , Average salaries

Multiple Choice Single Answer
Question Name the type of skill where the manager generally delegates and gets things
done through others.
Correct Answer Leadership skills
Your Answer Leadership skills

Select The Blank
Question Employer has to pay ________ of the basic wages to the employees during the
lay off period
Correct Answer 0.5
Your Answer 0.5

Select The Blank
Question For the period of the lay off up to a maximum of ________ workmen will be
paid compensation equal to half their basic pay & D.A.
Correct Answer 45 days
Your Answer 45 days

Select The Blank
Question People take ________ supportively and use it for development.
Correct Answer Feedback
Your Answer Feedback

True/False
Question Depending on the career path model of managers, some specialised training
inputs are given at pre-determined times to make him more handling the new
higher assignment
Correct Answer True
Your Answer True

Select The Blank
49
Question At Hewlett Packard, as part of their BPR programme, the ________directs
resources from applicants to a centralised employment response centre.
Correct Answer EMS
Your Answer EMS

Multiple Choice Single Answer
Question What can give significant inputs about existing state of accountability of
employees.
Correct Answer HRD audit
Your Answer HRD audit

Select The Blank
Question Stephen Knauf defined HRA as " the measurement & ________ of Human
organisational inputs such as recruitment , training experience & commitment
Correct Answer Qualification
Your Answer Qualification

True/False
Question Collecting bargainig is an institutional process for solving problems arising
directly out of employee-worker relationships
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Name the recruitment process which is said to be a costly affair
Correct Answer External
Your Answer External

Multiple Choice Single Answer
Question A new professional body called the National HRD Network took birth in :
Correct Answer 1985
Your Answer 1985

Select The Blank
Question ________ should reinforce positive behaviour.
Correct Answer Feedback
Your Answer Feedback

Multiple Choice Multiple Answer
Question Name the three aspects of manpower planning:
Correct Answer Who should plan? , Planning for whom , Timing for plam
Your Answer Why should we plan? , Planning for whom , Timing for plam

Select The Blank
Question A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in
order to cleen its fiscal dificult ina few year, India needs to out down about
50% of subsidies in ________ goods since it yields only 10% returns
50
Correct Answer Non-merit
Your Answer Non-merit

True/False
Question Proper implementation and support of all management levels are not very
crucial for the success of HRD audit
Correct Answer False
Your Answer False

Match The Following
Question Correct Answer Your Answer
Major sources of recruitment in
private sector.
Employee recommendations and
advertisement.
Employee recommendations and
advertisement.
SANDOZ INDIA LTD. Internal Advertising is restored for
all vacancies.
Internal Advertising is restored for
all vacancies.
NATIONAL MACHINERY
manufacturers ltd.
Vacancy is filled in by promoting
the employees seniority, merits.
Vacancy is filled in by promoting
the employees seniority, merits.
Major sources of recruitment in
public sector.
Scheduled tribes and scheduled
castes & employee
recommendations.
Scheduled tribes and scheduled
castes