SCDL Solved Assignments and Sample Exam Papers: Techniques for Operations Efficiency

Multiple Choice Multiple Answer

Question

TQM can never flourish if the staff are:-

Correct Answer

Scared of their bosses , Worried about losing jobs , Afraid of being reprimanded if there are mistakes

Your Answer

Scared of their bosses , Worried about losing jobs , Afraid of being reprimanded if there are mistakes

Multiple Choice Single Answer

Question

Quality problem solving tool is used to :-

Correct Answer

Improve quality

Your Answer

Improve quality

Multiple Choice Single Answer

Question

The concept of quality circle was mooted by :-

Correct Answer

Prof. Kaoishikawa

Your Answer

Prof. Kaoishikawa

Match The Following

Question

Correct Answer

Your Answer

SMED

Setup time reduction

5 'S

Cleanliness

Total productive maintenance

Muda elimination

Waste elimination

Poka-Yoke

Error proofing

Multiple Choice Single Answer

Question

Allowing worker's to stop machine / assembly line if they believe that product quality is below standard' is an example of :-

Correct Answer

Empowerment

Your Answer

Involvement

Select The Blank

Question

Kaizen is ________ supported process.

Correct Answer

Management

Your Answer

Workmen

Select The Blank

Question

Ratio of ________ to the number of pieces inspected is called fraction defectives.

Correct Answer

Number of item rejected

Your Answer

Number of item rejected

Multiple Choice Single Answer

Question

Histogram always indicates :-

Correct Answer

Only height

Your Answer

Percentage defect

Multiple Choice Single Answer

Question

List of customers, to carry out parato analysis to identify customers who gives business includes :-

Correct Answer

Present & past customers

Your Answer

Present & past customers

Multiple Choice Single Answer

Question

Implication of Quality problem is:-

Correct Answer

Gap in performance

Your Answer

Gap in performance

Multiple Choice Multiple Answer

Question

Steps to six sigma process consists of :-

Correct Answer

Identify the work you do , Identify your customers , Map the process

Your Answer

Identify the work you do , Identify your customers , Map the process

Multiple Choice Single Answer

Question

From scatter diagram the strength of relationship between two variables or associated set of data can be inferred from the examination of the shape of :-

Correct Answer

Cloud

Your Answer

Cloud

True/False

Question

Non-availability of files /document in time is a problem to be addressed by office TPM.

Correct Answer

True

Your Answer

True

Select The Blank

Question

________ used to detect drop in air pressure.

Correct Answer

Buzzers / alarms

Your Answer

Locators

Multiple Choice Single Answer

Question

TQM is a way to improve quality of product and service :-

Correct Answer

Continuously

Your Answer

Continuously

Multiple Choice Multiple Answer

Question

The aim of education & training under TPM is :-

Correct Answer

To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction

Your Answer

To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction , To have multiskilled employees in all departments

Match The Following

Question

Correct Answer

Your Answer

In scatter diagram, the strength of relationship can be determined

By "correlation coefficient"

The scatter diagram provides the technique to establish

The possible relationship between a pair of variables

The scatter diagram displays

The pair of data as a cloud of points

The scatter is also known as

Correlation diagram

True/False

Question

Flow chart is pictorial representation of the steps in production control.

Correct Answer

False

Your Answer

True

Multiple Choice Single Answer

Question

Pareto's analysis underlines & operates philosophy of :-

Correct Answer

Vital few = trivial many

Your Answer

Vital few = trivial many

Multiple Choice Single Answer

Question

Pareto diagram always indicate magnitude of :-

Correct Answer

Defect

Your Answer

Influence of defect

True/False

Question

By cutting the cost of quality, profitability decreases.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

Check sheet is easy to use because it is :-

Correct Answer

Simplest tool

Your Answer

Simplest tool

True/False

Question

The flow charts are prepared to enhance the employees understanding of the process by indicating interrelationship within the process.

Correct Answer

True

Your Answer

True

Multiple Choice Single Answer

Question

Abnormal variations can occur if :-

Correct Answer

There are assignable causes

Your Answer

There are assignable causes

Multiple Choice Multiple Answer

Question

Types of Poka-Yoke are :-

Correct Answer

Prevention type Poka-Yoke , Detection type Poka-Yoke

Your Answer

Prevention type Poka-Yoke , Detection type Poka-Yoke , Standards type Poka-Yoke

True/False

Question

Control limits of control charts should be revised from time to time as additional data is accumulated.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Kaizen is an excellent method to involve ________ to unearth & eliminate hidden waste.

Correct Answer

Employees

Your Answer

Employers

Multiple Choice Multiple Answer

Question

To reduce Muda of transport, techniques used are :-

Correct Answer

Cellular layout , Method study , 5 'S

Your Answer

Cellular layout , Method study , 5 'S

Select The Blank

Question

Cp for six sigma process is ________

Correct Answer

Your Answer

Select The Blank

Question

________ participants in monthly meeting(MRM)

Correct Answer

GM, operation heads, corporate functional heads

Your Answer

Department heads & supervisors

True/False

Question

Processing cost of a product is mainly decided by conversion process.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Production in last shift & production plan for next shift is discussed during ________.

Correct Answer

Shift beginning & shift end/change meeting

Your Answer

Shift beginning & shift end/change meeting

Multiple Choice Multiple Answer

Question

Material Supply on DSL basis helps :-

Correct Answer

To eliminate handling , To reduce transporting , To reduce inspection

Your Answer

To eliminate handling , To reduce transporting , To reduce inspection

True/False

Question

Inadequate maintenance of machine leads to muda of defects

Correct Answer

True

Your Answer

True

True/False

Question

Most of the external setups are treated as internal setup.

Correct Answer

True

Your Answer

False

Multiple Choice Multiple Answer

Question

Benefits from SMED are :-

Correct Answer

Reduce work in process , Better average daily production , Increase capacity

Your Answer

Reduce work in process , Better average daily production , Increase capacity

Multiple Choice Multiple Answer

Question

Typical examples of process benchmark are :-

Correct Answer

Procurement procedures , Budgeting , Recruitment

Your Answer

Procurement procedures , Budgeting , Recruitment

True/False

Question

Low level of delegation is an example of muda in office.

Correct Answer

True

Your Answer

False

Multiple Choice Multiple Answer

Question

Histograms are useful to :-

Correct Answer

Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control

Your Answer

Measure the current pattern & extent of variation , Assess current conformance to specification & scope of improvement , Determine whether or not the process is in the state of control

Multiple Choice Multiple Answer

Question

While preparing scatter diagram following precautions are to be taken :-

Correct Answer

Data should be properly stratified & should be collected for full range , Scale selected should be right to avoid wrong conclusions , Data should be free from bias or undue importance

Your Answer

Data should be properly stratified & should be collected for full range , Scale selected should be right to avoid wrong conclusions , Data should be free from bias or undue importance

Multiple Choice Single Answer

Question

Through continuous improvement in the process & procedures, kobetsu-kaizen is continuously improve utilization of :-

Correct Answer

Worker, equipment & material

Your Answer

Workers & materials

True/False

Question

Every department should make their own rules of standardization.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

Quality circle should consist adequate experienced members between :-

Correct Answer

8 to 10

Your Answer

8 to 10

Multiple Choice Single Answer

Question

Number of kaizen in Group kaizen categories are :-

Correct Answer

Two to three per year

Your Answer

As many as management decides

Select The Blank

Question

Flow chart helps to provide clarity of the ________ without visiting actual spot.

Correct Answer

Process

Your Answer

Process

Multiple Choice Single Answer

Question

Gap in performance = Ideal situation minus :-

Correct Answer

Current situation

Your Answer

Current situation

Select The Blank

Question

Seminar talks and video show are organized to introduce TPM concept to ________

Correct Answer

General employees

Your Answer

General employees

True/False

Question

Process capability index Cp is a measure of capability of the process to meet the specification limits.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Basic objective of control chart is to ________ the variation due to chance & assignable cause.

Correct Answer

Separate out

Your Answer

Eliminate

Multiple Choice Single Answer

Question

Quality problem solving tool is used to :-

Correct Answer

Improve quality

Your Answer

Improve quality

Multiple Choice Single Answer

Question

Kaizen process is built on PDCA cycle, where P represents :-

Correct Answer

PLAN

Your Answer

PLAN

Multiple Choice Single Answer

Question

One Green Belt may head a team of :-

Correct Answer

20 employees

Your Answer

20 employees

Select The Blank

Question

Flow chart helps to dissect a process for better understanding & ________ of process.

Correct Answer

Analysis

Your Answer

Analysis

Select The Blank

Question

________ analysis is a central tenet of Kaizen.

Correct Answer

Root cause

Your Answer

Root cause

True/False

Question

Defects are not the consequences of human errors.

Correct Answer

False

Your Answer

False

Multiple Choice Multiple Answer

Question

Benefits of Daily work management are :-

Correct Answer

Improve resource utilization through gap analysis , Faster response to customer needs , Better communication

Your Answer

Improve resource utilization through gap analysis , Faster response to customer needs , Better communication

Select The Blank

Question

Due to SMED, ________ time cuts down.

Correct Answer

Waiting

Your Answer

Waiting

Multiple Choice Multiple Answer

Question

Limitation of quality circles are :-

Correct Answer

Problems headed by worker group must be simple & within their limit , Unions in India are reluctant , Management is also not open for union

Your Answer

Problems headed by worker group must be simple & within their limit , Unions in India are reluctant , Management is also not open for union

Multiple Choice Single Answer

Question

In traditional manufacturing line :-

Correct Answer

Cycle time is more

Your Answer

Cycle time is more

Select The Blank

Question

Each quality characteristic has permitted variation & is equal to ________.

Correct Answer

USL - LSL

Your Answer

USL - LSL

Multiple Choice Single Answer

Question

Assignable causes :-

Correct Answer

Can be eliminated

Your Answer

Can be eliminated

Multiple Choice Multiple Answer

Question

After finding out the solution & working on it, the equally important job is :-

Correct Answer

Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project

Your Answer

Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for your next project

True/False

Question

Gap analysis for production & dispatches is discussed in monthly meeting.

Correct Answer

False

Your Answer

False

True/False

Question

Most of the external setups are treated as internal setup.

Correct Answer

True

Your Answer

False

Multiple Choice Multiple Answer

Question

Few main steps to construct a Histogram after deciding classes, class width & class boundaries are :-

Correct Answer

Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.

Your Answer

Multiple Choice Single Answer

Question

Pricing in JIT purchasing is done by

Correct Answer

Buyer and seller together

Your Answer

Buyer and seller together

Multiple Choice Single Answer

Question

The first step in setup time operation studies is to time each setup, took, review task & :-

Correct Answer

Separate internal & external setup task

Your Answer

Separate internal & external setup task

Select The Blank

Question

Poka Yoke is ________.

Correct Answer

Simple technique

Your Answer

Simple technique

Select The Blank

Question

To find out root cause ________used

Correct Answer

Why-why Technique

Your Answer

Why-why Technique

Multiple Choice Multiple Answer

Question

Steps to six sigma process consists of :-

Correct Answer

Identify the work you do , Identify your customers , Map the process

Your Answer

Identify the work you do , Identify your customers , Map the process

True/False

Question

Daily work management can also be extended to non manufacturing areas like procurement, QA, HRD etc.

Correct Answer

True

Your Answer

True

Select The Blank

Question

________ % of quality problems are due to individual errors.

Correct Answer

Your Answer

Multiple Choice Single Answer

Question

Ishikawa diagram is also known as :-

Correct Answer

Cause & effect diagram

Your Answer

Cause & effect diagram

True/False

Question

Implementation of all 8 TPM pillar activities must start at a time .

Correct Answer

False

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

Review your efforts & success achieved

Check

Act about the causes found out

Collect the initial data for the problem

Plan

Actions further after reviewing the progress

Act

Select The Blank

Question

Technique involved in listing of setup task, establishing technological relationship between tasks, drawing arrow diagram is called as ________.

Correct Answer

Network diagram

Your Answer

Network diagram

True/False

Question

U-Line layout is better than straight lime layout.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Poka-Yoke devices under category use ________ to distinguish between similar parts which may be assembled in wrong position.

Correct Answer

Color coding

Your Answer

Color coding

Multiple Choice Multiple Answer

Question

Benefits from the standardized containers are

Correct Answer

Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock

Your Answer

Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock

Multiple Choice Single Answer

Question

Number of kaizen in Group kaizen categories are :-

Correct Answer

Two to three per year

Your Answer

Two to three per year

True/False

Question

Graph is a tabulated representation of the data which is easily understandable at a glance.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

Time required to study blue prints / drawing is included in :-

Correct Answer

Setup time

Your Answer

Setup time

Multiple Choice Multiple Answer

Question

Actions that can be thought for the process having process capability is higher than specification tolerance are

Correct Answer

100 % inspection is required , Reduce variability , Possibility of squeezing tolerances

Your Answer

100 % inspection is required , Reduce variability

Multiple Choice Single Answer

Question

Withdrawal kanban is presented by :-

Correct Answer

C- kanban

Your Answer

C- kanban

Multiple Choice Multiple Answer

Question

The aim of education & training under TPM is :-

Correct Answer

To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction

Your Answer

To develop abilities to respond quickly to abnormalities , To develop abilities to discover analyze malfunction , To have multiskilled employees in all departments

Multiple Choice Multiple Answer

Question

To draw control charts, sample must be representative of homogeneous segment of production for which :-

Correct Answer

The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch

Your Answer

The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch

Select The Blank

Question

To eliminate muda of processing, ________ exercise is essential.

Correct Answer

ECRS

Your Answer

MOST

Multiple Choice Multiple Answer

Question

Cleaning your own area/equipments gives benefits of :-

Correct Answer

You know your self how to avoid dust , When you touch while cleaning you may find a fault , Saving of further failure due to dust

Your Answer

You know your self how to avoid dust , When you touch while cleaning you may find a fault , Saving of further failure due to dust

True/False

Question

Performance benchmarking does not involves comparison of financial ratios at the aggregate level.

Correct Answer

False

Your Answer

False

Multiple Choice Multiple Answer

Question

Material Supply on DSL basis helps :-

Correct Answer

To eliminate handling , To reduce transporting , To reduce inspection

Your Answer

To eliminate handling , To reduce transporting , To reduce inspection

Multiple Choice Single Answer

Question

Chance causes :-

Correct Answer

Cannot be identified

Your Answer

Cannot be identified

Multiple Choice Multiple Answer

Question

The alternate meaning of seiso is

Correct Answer

Sanities , Cleanup , Dust free / scrab

Your Answer

Sanities , Cleanup , Dust free / scrab

Multiple Choice Single Answer

Question

Production kanban is presented by :-

Correct Answer

P-kanban

Your Answer

P-kanban

True/False

Question

Without review PDCA cycle not completed.

Correct Answer

True

Your Answer

True

Select The Blank

Question

________ is the critical element of TQM.

Correct Answer

Focus on customer

Your Answer

Focus on customer

Select The Blank

Question

Quality improvement team consists of departmental head with a chairperson who has easy access to the ________.

Correct Answer

Top management

Your Answer

Top management

Multiple Choice Single Answer

Question

Abnormal variations can occur if :-

Correct Answer

There are assignable causes

Your Answer

There are chance causes

Multiple Choice Single Answer

Question

To avoid short receipt of items to customers, provide the dispatch clerk with :

Correct Answer

The check list for verification

Your Answer

The check list for verification

Match The Following

Question

Correct Answer

Your Answer

Cleanliness

5 'S

Withdrawal Kanban

C-Kanban

Production kanban

P-Kanban

Waste elimination

Muda elimination

Multiple Choice Multiple Answer

Question

If 'Annual saving in procurement expenses is managing point', then checking points will be :-

Correct Answer

Price revision , Credit period , Transport expenses

Your Answer

Price revision , Credit period , Transport expenses

Multiple Choice Multiple Answer

Question

To draw control charts, sample must be representative of homogeneous segment of production for which :-

Correct Answer

The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch

Your Answer

The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch

Multiple Choice Multiple Answer

Question

Kanban System may be :-

Correct Answer

Single card kanban system , Double card kanban system

Your Answer

Single card kanban system , Double card kanban system

Multiple Choice Multiple Answer

Question

Benefits from the standardized containers are

Correct Answer

Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock

Your Answer

Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock

Select The Blank

Question

A control chart to exhibit counted data on number of defect is called ________.

Correct Answer

c-chart

Your Answer

c-chart

Multiple Choice Single Answer

Question

A control chart is a chart with UCL & LCL placed at :-

Correct Answer

3 Sigma distance on either side of the process average

Your Answer

3 Sigma distance on either side of the process average

True/False

Question

By cutting the cost of quality, profitability decreases.

Correct Answer

False

Your Answer

True

Multiple Choice Multiple Answer

Question

Key principles of TQM :-

Correct Answer

Continuous improvement , People involvement , Cost of quality

Your Answer

Continuous improvement , People involvement , Cost of quality

Multiple Choice Multiple Answer

Question

Flow chart is required :-

Correct Answer

When trying to improve the process , At the time of review of the process , To understand steps in a process by pictorial presentation

Your Answer

When trying to improve the process , At the time of review of the process

Multiple Choice Single Answer

Question

Pricing in JIT purchasing is done by

Correct Answer

Buyer and seller together

Your Answer

Buyer and seller together

True/False

Question

Fishbone analysis is used both in analysis & planning.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Graphs convey a situation more ________ than summary of data or figures.

Correct Answer

Effectively & clearly

Your Answer

Effectively & clearly

Multiple Choice Single Answer

Question

Quality problem solving tool is used to :-

Correct Answer

Improve quality

Your Answer

Improve quality

Multiple Choice Multiple Answer

Question

Flow chart is prepared when :-

Correct Answer

Defining the problem , Trying to know the activities involved in the process , Identifying the root causes

Your Answer

Defining the problem , Trying to know the activities involved in the process , Identifying the root causes

Multiple Choice Single Answer

Question

Due to planned maintenance MTBF (mean time between failure)

Correct Answer

Increases

Your Answer

Increases

Select The Blank

Question

In PDCA cycle for benchmarking 'Identification of performance gap' is done in ________.

Correct Answer

Checking

Your Answer

Planning

Select The Blank

Question

Number of defects in an individual component, like gear, shaft, wheel etc can be monitored through ________ type of control chart.

Correct Answer

c-chart

Your Answer

c-chart

True/False

Question

Sample size for the construction of p-chart are larger than X bar-R chart.

Correct Answer

True

Your Answer

True

Multiple Choice Multiple Answer

Question

Few main steps to construct a Histogram after deciding classes, class width & class boundaries are :-

Correct Answer

Your Answer

Match The Following

Question

Correct Answer

Your Answer

Parato diagram always indicates

Magnitude of defects

Philosophy of 20% of the activity causes 80% of the effect

Parato analysis underlines & operates on

Philosophy of "vital few:trivial many"

Parato analysis is technique of identifying vital causes by

Arranging data according to the descending order of their frequency of occurrence

Parato diagram is a Bar graph with height or value drawn by

Arranging data in descending order

True/False

Question

Presentation before steering committee must reveal teamwork efforts towards success.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Technique involved in listing of setup task, establishing technological relationship between tasks, drawing arrow diagram is called as ________.

Correct Answer

Network diagram

Your Answer

Network diagram

Multiple Choice Multiple Answer

Question

Cleaning your own area/equipments gives benefits of :-

Correct Answer

You know your self how to avoid dust , When you touch while cleaning you may find a fault , Saving of further failure due to dust

Your Answer

When you touch while cleaning you may find a fault , Saving of further failure due to dust , Utilization of spare time

Multiple Choice Multiple Answer

Question

After choosing the problem area, to go ahead further what is required?

Correct Answer

Regular meeting plan to follow , Discuss on the root cause by brainstorming , Follow the Deming PDCA circle

Your Answer

Regular meeting plan to follow , Discuss on the root cause by brainstorming , Follow the Deming PDCA circle

True/False

Question

U-Line layout is better than straight lime layout.

Correct Answer

True

Your Answer

True

Multiple Choice Multiple Answer

Question

What are the steps in deciding the benchmarking partner?

Correct Answer

Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners

Your Answer

List down a few prospective candidates of partnership , Collect information of short listed partners , Plan partner's site visit

Select The Blank

Question

5 S audit result is discussed in ________ meeting.

Correct Answer

Monthly

Your Answer

Monthly

True/False

Question

In P-chart, the value of P can never be negative.

Correct Answer

True

Your Answer

True

True/False

Question

Statistical limits are calculated from averages of samples, instead of a single sample of large size.

Correct Answer

True

Your Answer

True

Multiple Choice Single Answer

Question

Control chart is a graphical method of ascertaining / checking :-

Correct Answer

Stability of the process

Your Answer

Stability of the process

Select The Blank

Question

Histogram is a diagrammatic presentation of the ________ distribution of characteristics such as strength, diameter, etc.

Correct Answer

Frequency

Your Answer

Frequency

Multiple Choice Multiple Answer

Question

Few steps to construct a flow chart are :-

Correct Answer

Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record'

Your Answer

Multiple Choice Single Answer

Question

Goal of six sigma is to improve customer satisfaction by :-

Correct Answer

Reducing gaps/defects

Your Answer

Reducing gaps/defects

Multiple Choice Single Answer

Question

Implication of Quality problem is:-

Correct Answer

Gap in performance

Your Answer

Gap in performance

True/False

Question

There is no upper limit for Cp.

Correct Answer

True

Your Answer

True

True/False

Question

5'S is not essential for office TPM

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

Seiton means

Correct Answer

Code Numbers to item as well as racks & drawers

Your Answer

Putting things in racks & cupboards

Multiple Choice Single Answer

Question

Some quantity in stock of item, is desirable if :-

Correct Answer

Manufacturing lead time is more

Your Answer

Manufacturing lead time is less

Multiple Choice Single Answer

Question

What is to be done before selecting benchmarking partner?

Correct Answer

level of benchmarking is to be decided

Your Answer

level of benchmarking is to be decided

Multiple Choice Single Answer

Question

Empowerment means making best use of the firm's most valuable resource, namely:-

Correct Answer

Human

Your Answer

Human

Select The Blank

Question

Capability index Cp = ________

Correct Answer

Specification width/process width

Your Answer

Specification width/standard deviation

Select The Blank

Question

Kaizen projects are managed by ________

Correct Answer

Cross functional team

Your Answer

Management

Select The Blank

Question

In traditional purchasing ________ inventory is required.

Correct Answer

Plenty of

Your Answer

Plenty of

Multiple Choice Single Answer

Question

Seiton means

Correct Answer

Place for everything and everything on place

Your Answer

Place for everything and everything on place

Select The Blank

Question

CFT ( cross functional team ) consisting of ________

Correct Answer

Operators, supervisors from different departments

Your Answer

Operators, supervisors from different departments

True/False

Question

The flow charts are prepared to enhance the employees understanding of the process by indicating interrelationship within the process.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Seiketsu is to ensure that ________ of first three 'S' i.e. Seiri, Seiton & Seiso.

Correct Answer

Implementation

Your Answer

Implementation

True/False

Question

Seiso means cleaning the workplace, is the responsibility of sweeper or cleaning person.

Correct Answer

False

Your Answer

False

Multiple Choice Multiple Answer

Question

Six sigma organization consists of :-

Correct Answer

Champions , Black Belts , Green Belts

Your Answer

Champions , Black Belts , Green Belts

Multiple Choice Multiple Answer

Question

Examples of Muda of motion are :-

Correct Answer

Lifting objects , Walking to reach object , Searching for object

Your Answer

Lifting objects , Walking to reach object , Searching for object

True/False

Question

Number of operation can change according to production requirement in U-Line arrangement.

Correct Answer

False

Your Answer

True

Multiple Choice Multiple Answer

Question

Benefits from SMED are :-

Correct Answer

Reduce work in process , Better average daily production , Increase capacity

Your Answer

Reduce work in process , Better average daily production , Increase capacity

Select The Blank

Question

Ratio of ________ to the number of pieces inspected is called fraction defectives.

Correct Answer

Number of item rejected

Your Answer

Number of item rejected

True/False

Question

Ideally the histogram will a bell shape tapering away on both sides from average value.

Correct Answer

True

Your Answer

False

Select The Blank

Question

Cost of quality may account for ________ % of portion of the company's turnover.

Correct Answer

20-30%

Your Answer

20-30%

Match The Following

Question

Correct Answer

Your Answer

Ideally the histogram will have a bell shape

Tapering away on the both sides from average value

Histogram is a graphical display of distribution of measurements and

Reveals the amount of variation within the process

Histogram is a diagrammatic presentation of

The frequency distribution of a characteristics

The shape of histogram can

Provide a clue about the quality of the lot

Multiple Choice Multiple Answer

Question

Cpk =

Correct Answer

(x - USL)/3 sigma , (x - LSL)/3 sigma

Your Answer

(x - USL)/3 sigma , (x - LSL)/3 sigma

True/False

Question

A radar chart is combination of a circle & line graph

Correct Answer

True

Your Answer

True

True/False

Question

Control limits of control charts should be revised from time to time as additional data is accumulated.

Correct Answer

True

Your Answer

True

Multiple Choice Single Answer

Question

Rushing to complete a job is considered symptom of :-

Correct Answer

Poor planning

Your Answer

Poor planning

Select The Blank

Question

________ waste is probably the biggest waste in most of the organizations.

Correct Answer

Time

Your Answer

Time

True/False

Question

Inspection is poor method of assuring 100% quality.

Correct Answer

True

Your Answer

False

True/False

Question

Presentation of graphs in pictorial form of data collection are for easy understanding.

Correct Answer

True

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

Kanban

Pull system

Work standards

Best way of doing job

Reducing breakdown of machines

TPM

Reducing breakdown of machines

Best way of doing job

JIT

Waste elimination

Multiple Choice Multiple Answer

Question

Implementation of TPM in Indian industries is difficult due to :-

Correct Answer

Lack of knowledge of the TPM , Resistance to change , Fear to loss of job

Your Answer

Lack of knowledge of the TPM , Resistance to change , Fear to loss of job

Multiple Choice Multiple Answer

Question

Actions that can be thought for the process having process capability is smaller than specification tolerance are:-

Correct Answer

Reduction in inspection , Use of less precision machine , Possibility of squeezing tolerances

Your Answer

Use of less precision machine , Possibility of squeezing tolerances , Reduction in inspection

Multiple Choice Multiple Answer

Question

Role of champions are :-

Correct Answer

Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects

Your Answer

Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects

Multiple Choice Single Answer

Question

Poka-yoke for employee not performing work as per established method is :-

Correct Answer

Implement work standard

Your Answer

Implement work standard

True/False

Question

Inadequate maintenance of machine leads to muda of defects

Correct Answer

True

Your Answer

False

Select The Blank

Question

Histogram is a diagrammatic presentation of the ________ distribution of characteristics such as strength, diameter, etc.

Correct Answer

Frequency

Your Answer

Frequency

Multiple Choice Multiple Answer

Question

Types of meetings held in DWM are :-

Correct Answer

Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meeting

Your Answer

Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meeting

Select The Blank

Question

________ is responsible for effective implementation of action plan's under TPM.

Correct Answer

Steering committee

Your Answer

Maintenance department

Select The Blank

Question

________ is an effect due to the muda of defect.

Correct Answer

Wear & tear of parts while disassembling

Your Answer

Wear & tear of parts while disassembling

Multiple Choice Single Answer

Question

Participants of the groups for quality circles should be decided by :-

Correct Answer

Employees coming together by their own enthusiasm

Your Answer

Employees coming together by their own enthusiasm

Multiple Choice Single Answer

Question

Japanese concept of good house keeping is for:

Correct Answer

Good environment for quality products

Your Answer

Good environment for quality products

Select The Blank

Question

Japanese believe that when they are ________ they are cleaning there minds too.

Correct Answer

Cleaning

Your Answer

Cleaning

Multiple Choice Single Answer

Question

Initiative CA/PA for customer complaint is check point for :-

Correct Answer

Response to customer complaint

Your Answer

Response to customer complaint

Multiple Choice Multiple Answer

Question

Breakdown problem may be stratified by :-

Correct Answer

Sections , Machines , Type of breakdown (e.g mech. Or electrical)

Your Answer

Machines , Type of breakdown (e.g mech. Or electrical)

Multiple Choice Multiple Answer

Question

Customer contact staff need training in areas like :-

Correct Answer

Questioning skills , Listening skills , Telephone attending techniques

Your Answer

Questioning skills , Listening skills , Telephone attending techniques

Multiple Choice Single Answer

Question

To sustain the 5-S throughout the months best method is :-

Correct Answer

Start surprise internal audits

Your Answer

Declare prizes

Multiple Choice Single Answer

Question

Recording of the entire setup operators focusing on hand, eye and body movements of the person doing the setting is done through :-

Correct Answer

Video recording

Your Answer

Video recording

Multiple Choice Multiple Answer

Question

Remedial actions for error of misunderstanding is :-

Correct Answer

Training , Checking in advance , Standardizing work procedures

Your Answer

Training , Checking in advance , Standardizing work procedures

Multiple Choice Multiple Answer

Question

Missing parts is due to :-

Correct Answer

Willful errors , Inadvertent error , Judgment error

Your Answer

Willful errors , Inadvertent error

True/False

Question

Flow chart helps to design new process.

Correct Answer

True

Your Answer

False

Multiple Choice Single Answer

Question

SWOT analysis is an important step in :-

Correct Answer

Deciding what to benchmark

Your Answer

Data collection

Multiple Choice Single Answer

Question

Quality circle should consist adequate experienced members between :-

Correct Answer

8 to 10

Your Answer

8 to 10

Multiple Choice Single Answer

Question

Identifying key preventive operational functions and comparing these operational functions within the firm's own division & branches comes under :-

Correct Answer

Internal benchmarking

Your Answer

Internal benchmarking

Multiple Choice Single Answer

Question

Flow charts are drawn to document a process by charting the task performed and :-

Correct Answer

The sequence in which tasks are performed

Your Answer

The flow in which tasks are performed

Multiple Choice Single Answer

Question

Whatever you are doing you can do better by :-

Correct Answer

Kaizen

Your Answer

Kaizen

Select The Blank

Question

In scatter diagram "________" relationship is said to exist when value of 'y' somewhat increases as the value of 'x' increases.

Correct Answer

Weak positive

Your Answer

Weak positive

Multiple Choice Multiple Answer

Question

After finding out the solution & working on it, the equally important job is :-

Correct Answer

Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project

Your Answer

Prepare for the presentation of your work , Explain the progress by presentation to steering committee , Convince committee for financial help for running the project

Select The Blank

Question

Poka Yoke designed to help operators to know immediately ________ of the defeat called detection type Poka-Yoke.

Correct Answer

On occurrence

Your Answer

On occurrence

Multiple Choice Single Answer

Question

TQM is :-

Correct Answer

A continuous activity

Your Answer

A continuous activity

Multiple Choice Single Answer

Question

In cellular manufacturing system, the cells are designed so that the material flow within the cell and between the cells are :-

Correct Answer

Minimized

Your Answer

Minimized

Multiple Choice Multiple Answer

Question

Some steps for stratification are :-

Correct Answer

Present the information in graphical form & study, decide if further stratification is required? , Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category

Your Answer

Define the problem & identify the stratification variables , Sort out data into categories & summarise information in each category , Present the information in graphical form & study, decide if further stratification is required?

Match The Following

Question

Correct Answer

Your Answer

Review your efforts & success achieved

Check

Act

Act about the causes found out

Collect the initial data for the problem

Plan

Actions further after reviewing the progress

Act

Check

Multiple Choice Multiple Answer

Question

Implementation of TPM in Indian industries is difficult due to :-

Correct Answer

Lack of knowledge of the TPM , Resistance to change , Fear to loss of job

Your Answer

Lack of knowledge of the TPM , Resistance to change , Fear to loss of job

Select The Blank

Question

________ helps to generate creative ideas .

Correct Answer

Brainstorming

Your Answer

Brainstorming

Multiple Choice Single Answer

Question

Zero problem are those where in objective is :-

Correct Answer

To completely eliminate the problem

Your Answer

To completely eliminate the problem

True/False

Question

Muda due to waiting during assembly, during machining processing is very easy to detect.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

Recording of the entire setup operators focusing on hand, eye and body movements of the person doing the setting is done through :-

Correct Answer

Video recording

Your Answer

Video recording

Select The Blank

Question

Kaizen projects are managed by ________

Correct Answer

Cross functional team

Your Answer

Management

Select The Blank

Question

In traditional purchasing ________ inventory is required.

Correct Answer

Plenty of

Your Answer

Plenty of

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank

Question

Kaizen projects are managed by ________

Correct Answer

Cross functional team

Your Answer

Management

Select The Blank

Question

In traditional purchasing ________ inventory is required.

Correct Answer

Plenty of

Your Answer

Plenty of

Multiple Choice Multiple Answer

Question

Implementation of TPM in Indian industries is difficult due to :-

Correct Answer

Lack of knowledge of the TPM , Resistance to change , Fear to loss of job

Your Answer

Lack of knowledge of the TPM , Resistance to change , Fear to loss of job

Multiple Choice Multiple Answer

Question

Actions that can be thought for the process having process capability is smaller than specification tolerance are:-

Correct Answer

Use of less precision machine , Possibility of squeezing tolerances , Reduction in inspection

Your Answer

Use of less precision machine , Possibility of squeezing tolerances , Reduction in inspection

Multiple Choice Multiple Answer

Question

Role of champions are :-

Correct Answer

Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects

Your Answer

Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects

Multiple Choice Single Answer

Question

Poka-yoke for employee not performing work as per established method is :-

Correct Answer

Implement work standard

Your Answer

Implement work standard

True/False

Question

Inadequate maintenance of machine leads to muda of defects

Correct Answer

True

Your Answer

False

Select The Blank

Question

Histogram is a diagrammatic presentation of the ________ distribution of characteristics such as strength, diameter, etc.

Correct Answer

Frequency

Your Answer

Frequency

Multiple Choice Multiple Answer

Question

Types of meetings held in DWM are :-

Correct Answer

Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meeting

Your Answer

Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meeting

Select The Blank

Question

________ is responsible for effective implementation of action plan's under TPM.

Correct Answer

Steering committee

Your Answer

Maintenance department

Select The Blank

Question

________ is an effect due to the muda of defect.

Correct Answer

Wear & tear of parts while disassembling

Your Answer

Wear & tear of parts while disassembling

Multiple Choice Single Answer

Question

Participants of the groups for quality circles should be decided by :-

Correct Answer

Employees coming together by their own enthusiasm

Your Answer

Employees coming together by their own enthusiasm

Multiple Choice Single Answer

Question

Japanese concept of good house keeping is for:

Correct Answer

Good environment for quality products

Your Answer

Good environment for quality products

Select The Blank

Question

Japanese believe that when they are ________ they are cleaning there minds too.

Correct Answer

Cleaning

Your Answer

Cleaning

Multiple Choice Single Answer

Question

Initiative CA/PA for customer complaint is check point for :-

Correct Answer

Response to customer complaint

Your Answer

Response to customer complaint

Multiple Choice Multiple Answer

Question

Breakdown problem may be stratified by :-

Correct Answer

Sections , Machines , Type of breakdown (e.g mech. Or electrical)

Your Answer

Machines , Type of breakdown (e.g mech. Or electrical)

Multiple Choice Multiple Answer

Question

Customer contact staff need training in areas like :-

Correct Answer

Questioning skills , Listening skills , Telephone attending techniques

Your Answer

Questioning skills , Listening skills , Telephone attending techniques

Multiple Choice Single Answer

Question

To sustain the 5-S throughout the months best method is :-

Correct Answer

Start surprise internal audits

Your Answer

Declare prizes

Multiple Choice Single Answer

Question

Recording of the entire setup operators focusing on hand, eye and body movements of the person doing the setting is done through :-

Correct Answer

Video recording

Your Answer

Video recording

Multiple Choice Multiple Answer

Question

Remedial actions for error of misunderstanding is :-

Correct Answer

Training , Checking in advance , Standardizing work procedures

Your Answer

Training , Checking in advance , Standardizing work procedures

Multiple Choice Multiple Answer

Question

Missing parts is due to :-

Correct Answer

Willful errors , Inadvertent error , Judgment error

Your Answer

Willful errors , Inadvertent error

True/False

Question

Flow chart helps to design new process.

Correct Answer

True

Your Answer

False

Multiple Choice Single Answer

Question

SWOT analysis is an important step in :-

Correct Answer

Deciding what to benchmark

Your Answer

Data collection

Multiple Choice Single Answer

Question

Quality circle should consist adequate experienced members between :-

Correct Answer

8 to 10

Your Answer

8 to 10

Multiple Choice Single Answer

Question

Identifying key preventive operational functions and comparing these operational functions within the firm's own division & branches comes under :-

Correct Answer

Internal benchmarking

Your Answer

Internal benchmarking

Multiple Choice Single Answer

Question

Flow charts are drawn to document a process by charting the task performed and :-

Correct Answer

The sequence in which tasks are performed

True/False

Question

Performance benchmarking does not involves comparison of financial ratios at the aggregate level.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

Setup time includes :-

Correct Answer

Internal setup time & External setup time

Your Answer

Internal setup time & External setup time

Multiple Choice Single Answer

Question

Participants of the groups for quality circles should be decided by :-

Correct Answer

Employees coming together by their own enthusiasm

Your Answer

Employees coming together by their own enthusiasm

Multiple Choice Single Answer

Question

Check sheet are also used as :-

Correct Answer

Data gathering & interpretation tool

Your Answer

Data gathering & interpretation tool

Multiple Choice Single Answer

Question

SMED means :-

Correct Answer

Single minute exchange of dies

Your Answer

Single minute exchange of dies

Match The Following

Question

Correct Answer

Your Answer

Productivity performance measurement

Turnover employee

Cost of quality

Financial performance measurement

Sales of the months

Customer satisfaction measurement

Customer complaints per period

Staff attitude measurement

Employee satisfaction index

Select The Blank

Question

________ is an effect due to the muda of defect.

Correct Answer

Wear & tear of parts while disassembling

Your Answer

Poor production planning & control

Select The Blank

Question

If some defective parts are discovered by the subsequent process they should be returned to the ________ to prevent reoccurrence.

Correct Answer

Preceding process

Your Answer

Return to stores

Multiple Choice Multiple Answer

Question

The results oriented efforts of the quality circle should also include :-

Correct Answer

Efforts to avoid the problem permanently , Ultimate aim of the customers satisfaction , Attacking the real root causes & all possibilities

Your Answer

Efforts to avoid the problem permanently , Publication or advertisement of your contribution , Attacking the real root causes & all possibilities

Match The Following

Question

Correct Answer

Your Answer

Parato diagram always indicates

Magnitude of defects

Philosophy of 20% of the activity causes 80% of the effect

Parato analysis underlines & operates on

Philosophy of "vital few:trivial many"

Parato analysis is technique of identifying vital causes by

Arranging data according to the descending order of their frequency of occurrence

Parato diagram is a Bar graph with height or value drawn by

Arranging data in descending order

Magnitude of defects

Multiple Choice Multiple Answer

Question

Few steps in construction in Radar chart are :-

Correct Answer

Brainstorming to enlist characteristics which require to be evaluated & draw the circle & divide it into 'slices' equal to number of characteristics , The first slice begins at 12 noon. Then draw vertical line & calibrate it equal to the number of levels required , Draw concentric circles from each gradiation using 'o' point as centre

Your Answer

Select The Blank

Question

5 S audit result is discussed in ________ meeting.

Correct Answer

Monthly

Your Answer

Monthly

True/False

Question

Fishbone analysis is used both in analysis & planning.

Correct Answer

True

Your Answer

False

Multiple Choice Single Answer

Question

One Green Belt may head a team of :-

Correct Answer

20 employees

Your Answer

20 employees

Multiple Choice Multiple Answer

Question

Role of champions are :-

Correct Answer

Approve six sigma projects , Remove road block in the path of six sigma implementation , Monitor progress of six sigma projects

Your Answer

Monitor progress of six sigma projects , Approve six sigma projects , Remove road block in the path of six sigma implementation

Multiple Choice Multiple Answer

Question

To draw control charts, sample must be representative of homogeneous segment of production for which :-

Correct Answer

The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch

Your Answer

The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch

Multiple Choice Single Answer

Question

Failure mode and effect analysis (FMEA) establish

Correct Answer

Process failure and minimize frequency

Your Answer

Process failure and minimize frequency

Multiple Choice Multiple Answer

Question

What are the steps in deciding the benchmarking partner?

Correct Answer

Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners

Your Answer

Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners

Multiple Choice Single Answer

Question

One Master Black Belt may head a team of :-

Correct Answer

15-20 Black Belts

Your Answer

15-20 Black Belts

Multiple Choice Single Answer

Question

Competitive benchmarking involves identifying key competitive product, services or processes & comparing with those of :-

Correct Answer

Main competitor

Your Answer

Main competitor

Multiple Choice Single Answer

Question

Implication of Quality problem is:-

Correct Answer

Gap in performance

Your Answer

Gap in performance

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Techniques for Operations Efficiency - A1

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